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Web Hosting Jobs @ GreenGeeks

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TS2017: Customer/Technical Support (Remote Position)

Requirements
  • At least 3 years of experience with cPanel/WHM & the web hosting industry
  • Has an understanding of shared, reseller, vps and dedicated server hosting.
  • Has experience with WHMCS, Kayako and OpenVZ
  • Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
  • Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc.
  • Has a reliable high speed internet connection.
  • Comfortable speaking with customers via telephone.
View Responsibilities
  • Inbound Telephone Level 1 Support & Sales
  • VPS Support
  • Site Migrations
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SA2017: Sales Agent (Remote Position)

Requirements
  • Comfortable speaking with customers in an upbeat fashion
  • At least 3 years of experience with cPanel/WHM & the web hosting industry
  • Has an understanding of shared, reseller, vps and dedicated server hosting.
  • Has experience with WHMCS, Kayako and OpenVZ
  • Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
  • Is quickly able to identify the needs of potential customers and recommend the most suitable hosting solution.
  • Has a reliable high speed internet connection.
View Responsibilities
  • Inbound Sales Inquries (Telephone, Live Chat, Tickets)
  • Following up with sales leads
  • Order Verification
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CW2017: Content Writer (Remote Position)

Requirements
  • Preferred: Bachelor's degrees in journalism, English or communications.
  • Needs to be familiar with writing for the Web and best practices.
  • Has at least 3 years experience as Content Writer, preferably in the tech area.
  • Proficient in SEO (Search Engine Optimization)
  • Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
  • Knowledge of cPanel/WHM & the web hosting industry.
  • Knowledge of basic design fundamentals and familiar with digital content management systems.
  • Has an understanding of shared, reseller, VPS and dedicated server hosting.
  • Has a reliable high-speed Internet connection.
  • Able to meet deadlines, follow editorial guidelines from Project manager.
View Responsibilities
  • Will complete various content assignments set by Project Manager.
  • Research & Write targeted, compelling, and high quality content for range of topics related to web hosting, small business, marketing, etc.
  • Work closely and effectively with others to communicate ideas, thoughts and strategies regarding content.
  • Occasionally edit and proofread content to ensure impeccable grammar, punctuation and syntax.
  • Manage time effectively and meet tight deadlines.
Apply Now

How to Apply

To apply, e-mail jobs@greengeeks.com with your cover letter telling us why you would be a good fit along with your resume. Please ensure that your subject line only contains the position code that is listed beside the job title.