GreenGeeks ReviewsTens of Thousands of Customers Rely on GreenGeeks
By Jerry Halberstadt of newtechpub.com from United States
Server response at my prior host had gotten very, very slow; they had shown lack of skill in resolving some issues; and had too much down time. I was using a very old version of Drupal and had no upgrade path, save a detailed manual upgrade which is beyond me. I needed a host that would provide good response for Drupal sites, mostly for blogs; and reliable hosting with good service. GreenGeeks migrated everything cleanly, so from the start the mails and website were up and running seamlessly. Small glitches were promptly solved. I was able to do a one-click install of the latest version of Drupal. I then setup a new version of the blog online, and Green Geeks service then moved it to the public URL. Staff helped troubleshoot the small glitches---glitches responsible for the ease of use rating, and maybe I own the source of the problems. Oh, as to finances: incredibly good deal, paying less money for better service!
I love it
By Olivia of project-polaris.com from New York, NY, USA
I love GreenGeeks! Super reliable service. I locked myself out of my account a couple of times, they responded within minutes and the problem was solved just as fast. Maybe I was just lucky, or maybe they are always super reactive, either way, it worked perfectly for me, I had no downtime in my work! Thanks to David and all the tech support team
By Gautam of from
I have been using Green Geeks from a long time & I am also an affiliate of green geeks. Till date I havent faced any issues & their response time is awesome. Earlier I was using Host Gator but found Green Geeks 100 time better than Host Gator.
Thanks for cooperation
By Girts Kaivens of myanstar.com from Riga, Latvia
GreenGeeks is one of my best experiences within hosting. I wishing to the company the best and continuity for long lasting.
By Nadine Herring of virtuallynadine.com from New Haven, CT
I had an issue today with my website because of a mistake I made and was getting extremely frustrated because I could not figure out how to fix it. I chatted with Michael C. and he was extremely patient and very knowledgeable and fixed my problem. Now my site is working beautifully and I will continue to tell everyone I know to go with GreenGeeks for excellent web hosting and customer service!
GreenGeeks saves your time!
By Francesco of bardodivino.com from Italia, Basilicata
I am with Greengeeks since 8 years now, once with other partners, now with my own domain. I just can say that when you choose GG, there is no need to waste time looking for other options. Everything works always easy and fine and if a problem occurs, they solve it, simple as that! Thanks in particular to the support team, always very helpfull.
Awesome Customer Service!
By Will of cyclecruises.com from Atlanta, GA
Just wanted to say thanks to GreenGeeks for their awesome and fast customer support. I have run into several issues with my WordPress site that were over my head and would have taken me a ton of research to figure out how to fix myself. They had them fixed for me in minutes! Thanks Michael C. and Bogdan F.
For the first time I feel my sites are safe!
By Edith Reyntiens of georgestreetdesign.co.uk from United Kingdom
A special message alerted me to the top class security and support offered by Greengeeks, I thought my site had been hacked, so I emailed support to check it out. No! they had added an extra level of security so that I would not be hacked. For the first time in 5 years of building WordPress sites for my clients, I know they are safer from malicious hackers than they ever have been!Top class support, delivered in a super fast time and with grace and concern for my satisfaction. Thank you!
By Danny Scheurer of saveavet/prg from United States
you have made me a customer for life. Thank you for the great work and support you do.
Vance in Support is the best
By Andy of lizlovely.com from
Had an issue - these thigns, they do happen on the iterwebs... Well Vance took 5 minutes on a realtime chat - edited my .htaccess file and all the magic was restored. Service like that should be noted and rewarded - thanks!
By Alejandro of sistemasje.com from Venezuela
My old hosting server was terrible in the sopport experience. GreenGeeks is excelent, fast service
God of the Geeks,
By David Tommy Norman of rbsu-ok.com from Oklahoma City, Oklahoma
As I had got myself locked out of my c-panel I had to bow my head and go to the tech support. I explained what had happened and Michael C was on my issue like a rabid ferret. with in minutes he had it fixed and had me back up and running. Michael needs a raise and a weeks vacation. And his customer service should be used to train others. Thanks, Tommy P.S. under "would you recommend Green Geeks" we need a Hell Yes added to the yes or no
Galvin R at Support
By sol of hiddenpulse.com from NY
Galvin R was Great. He was patient and helpful and never complained, even though in retrospect some o my questions were silly. Customer service here is much better than bluehost and so are the prices which makes this a killer combo. Keep up the great work guys and thanks a million Galvin
By Tony Grimes of http://www.superbyards.com from Indio Ca
I had a couple of issues, response was fast and issues resolved
Support is Excellent
By Brian Kelne of soleburysoftware.com from United States
I would highly recommend GreenGeeks. Their support is first rate. Quick to respond, through their Chat support. Thank you
By Sol of hiddenpulse.com from NY
Michael C was excellent. He was patient and addressed all my issues and questions, some of which in retrospect might have seen a bit silly. In a nutshell, excellent service at an excellent price.
Why you should use Green Geeks
By Josh of pegcityplumbing.com from Tel Aviv
I ranked them 5 for each category. No reason to look for hosting elsewhere. Services are exactly the way they should be and the support is superb. The fact that they are green conscious makes it that much better. Every business should be run like this.
By Kristi Hunemuller of redexpressionsstudio.com from Iowa, USA
Love your services. Your support is amazing. Never experienced customer experience like this with most companies. I use the chat tool all the time. Always fast, efficient, and your support team rules! Thanks for all you do!
Best support staff
By Vipul of vipul.biz from India
Let me tell you, I manage hosting accounts on Hostgator, Hostmonster and Greengeeks. And the most important feature of any hosting company according to me is Support. You rank #1 on it. No wait time for chat and quick reply for tickets. Kudos!!!! Thanks a lot for accurate solutions. Keep it up. Never down size your customer support and specially, Ivan D. You always find exact problem.
Great help from Ugo in Technical Support
By Albert of bestparodies.us from Anaheim
I just want to compliment Ugo who help me resolve an irritating issue I had with logging into Greengeeks vs. cPanel vs. SSH. He was very patient and helped to answer all my question. I do have one disappointment with the cPanel... no website backup capability. The other issue is the confusion of the Greengeeks login vs. cPanel. Technical support is excellent! Alber
Really great web hosting
By Alvaro of datadom.net from St.Jean de Luz, France
I have been having webs hosted since 1999, and by far, GreenGeeks is the best I have found and I am here to stay. They are highly qualifed people, they reply to your queries quicker than you even check them. Based on my experience this is a totally safe bet.
Ugo is the best!!!
By Marcello Kostzer of redlineammo.com from stuart,fl
Got really serve by Ugo. Excellence,Precise, patient, humble and super professional may be words to describe his assistance.
Great Customer service
By S of dividendspecialist.com from NY
Hi I called to ask a bunch of questions. I thought they might be too much, but the Rep answered them so fast I was left wondering if I should have come up with more. All in all great response time and the answers were all spot on
The best hosting provider of the world
By Jitender Kumar of internetmarketing.technology from New Delhi, India
I am really happy with GreenGeeks.com and its services. As and when I had to face any problem, they solve it in minutes or give me guidelines to get it solved. GeeenGeeks.com is really abide by its promises which are made to the newcomers and existing clients. I really appreciate to GreenGeeks.com for its quality services. The best! thank you very much
Wix site migration.
By DeLon R. Lewis of alldayoriginals from Portland, OR
2:30 am and this is the second time Michael C. has helped me make sure my site is ready to be transferred to Wix from GoDaddy all while maintaining GreenGeeks hosting. 24 hr support is vital for a parent/artist/business owner/student who also works full time. I have yet to be disappointed with the tech support. GG always lets me know exactly what they can and cannot help me with and when they cannot help they point me in the direction I need to go to find answers.
Help when you need it.
By Jim Schwetz of applewoodhillhomes.com from United States
I have had to email GreenGeeks twice now for help. They responded both times within an hour. I wish all businesses had a response time like that. Both times I got the correct help on the first try, so it only took one email to get me back on my feet again.
By Ade Kusniawan of its.web.id from Bandung, Indonesia
The Service from Greengeeks was, is and will be the best Hosting Provider. I hope they can consider lowering the price. :)
Fixing my URL
By Jennifer of practicalfamily.org from Honolulu, HI
Michael helps me fix my URL without taking me through too many steps, did it for me quickly, now I can get on with editing my site :) Thank you for your quick service at almost 9:00 pm at night!
Best Support in Town
By Nauro Rezende Jr of therebelidea.com from United States
Green Geeks offers the best service for a fair price and with the best support team that I ever used in years. They are friendly, fast, reliable and can help you with the simple questions but also with the complicated stuff. Best IT decision I made in 2014.
By Erin of from Michigan
George was great and patience with my questions
Excellent shared hosting
By Vagelis Prokopiou of tsinikopoulos.org from Thessaloniki, Greece
My overall experience with GreenGeegs is excellent. I have 2 shared hosting accounts. I have used 3 hosts until now for my websites. GreenGeegs have proven to be the best by far. I am talking about shared hosting. I don’t have any experience with dedicated servers. The hardware they offer has proven much superior compared to the previous hosts I had tried. Their customer support is very fast and helpful. They even helped me with quite complex problems, like letting me run through their firewall external scripts to warm the cache of my Drupal site. I would definitely recommend them as a Drupal host with no regrets so far.
All of your are very fine!
By He Huang of myringsestore.com from China
Thank your. I have several your hostings. All of these hostings ware very fine. And your service is very very good, rapid and accuracy.
By Xavier of vizboutique.com from Philadelphia, PA
Well, I am a new customer (2 days old!) and they say it is the first impression which matters. So far so good, I should even say, so excellent! Guys are very responsive, open and clear about the services. Plus it is green so what else do you need??
By Michael Schubert of mindwaves.net.au from Byron Bay, Australia
Hi Guys Every time I contact support, I learn more, and get one step closer to solving my problem. And sometimes solve the problem right then and there. The level of support and the courtesy is amazing. And 300% green. Who could ask for more :)
David R. Rocks!
By Karen of KarenJefferson.US from United States
Had a glitch with my site and David R. fixed it faster than you can say "404 error". Dunno what his last name is, but it should be ROCKS, because he does!!! Thanks for the great support, GreenGeeks!
Great Customer support
By Burk Nordling of nordlingtech.com from olathe, ks
Wonderful customer support! Every time I have a question or a problem chat helps me get going in minutes. I also really enjoy all the services, and ease if use!
Extremely helpful team - Reliable & Quick Response Time!
By Jessica of jessmorenotv.com from houston, tx
I am actually not a very technical person so I tend to contact the team frequently and I am always amazed at how helpful GreenGeeks is and how fast I get a response. Thank you for always being there to help me!
By Andrei Zvonkov of subtleshift.net from London, ON Canada
Have been with GreenGeeks for few years now. Multiple domains hosted on various platforms (Drupal, Wordpress). Overall very satisfied with the service and support I received. Very quick response times to any issues or questions. Will recommend GreenGeeks anyday.
By Bryan McGuire of bmg-solutions.com from UK
I have nothing but praise for Greengeeks and their support staff. I have never waited longer that 5 mins to get any issue I have had resloved. Only this morning, Gavin on the support desk, had me be back up and running in next to no time. I live in the UK and I would not hesitate to recommend GreenGeeks to anyone on this side of the pond.
By Jason Blanda of archboardmedia.com from Canton, OH
All around great hosting! Support is fantastic and extremely quick. Sites run smoothly without any real hiccups. A perfect solution for hosting Drupal sites. I would definitely recommend Green Geeks to anyone looking for a web hosting solution.
Great tech support today!
By Michele Moore of southwesthumancapital.com from Albuquerque, NM
Vance, our tech support contact, helped us resolve a major issue with our business website that had been stumping us for WEEKS. He stayed with us and helped us trouble-shoot the issue until it was completely resolved. Really appreciate it! - - and will continue to use Green Geeks and recommend them to others.
very pleased long-term customer
By lisa of from colorado
i am not especially technically savvy, just enough to be dangerous. i have been VERY pleased with green geeks. the technical support has been really great for years. responses are so quick and they are really helpful. this is my personal web host - -my company uses several others and honestly my experience with them has been terrible. i am glad i take care of my personal sites on green geeks.
By Ferene Navarra of ferenenavarra.com from Canada
Thank-you Michael for your assistance! You were very helpful providing solutions for my questions in a timely manner. I appreciate it!
By Robert of dstn.sr from Suriname
Excellent support and location to host your site!
Issue solved within seconds
By Jan of kway.nsw.edu.au from Sydney, NSW, Australia
I just would like to thank you Galvin for his grate and fast support. He solved my problem within seconds. I am very very appreciative. Regars, Jan
Very Helpful Chat
By Ted Barnett of rochesterveg.org from Rochester, NY
I am very computer literate but not very website literate. I find that every time I get help from the chat line, they solve my problem quickly and easily.
By Bill chua of lengpeng.info from Singapore
I was caught installing a third party software and render my website redundant. I chat with support Michael and he returned my website back to original in less than 10 mins. Fantastic. This is the best support I ever get from a hosting company. I truly recommend GreenGeeks to everyone. my website is http://www.lengpeng.info
Galvin R recomendation
By Frederik of groundup.archi from China
Galvin R was very helpful today as I was experiencing technical difficulties with my hosting service. I would like to praise him for his good work!
Great Customer Service
By Yvonda of hmfootballcamp.com from Houston, TX
Michael C. was a great help and new exactly what i need. I had only ask one time.
By Daniel of bahamasolutions.com from Bahamas
Very helpful David R was very patient
One of the greatest
By Gerardo Alvarez of xaman.org from Mexico
THank you very much for your excelent service
Galvin R. is awesome!
By Seb of from Los Angeles area
Had an issue that could not be resolved by a colleague yesterday. Tried again today and Garlvin R. was very knowledgeable and fixed it for me right away! Excellent!
Michael got me hooked up!
By John Joyner of almondschina.com from Modesto, CA
I was having issues with adding a sub-domain to my site and Michael got me going in less than 10 minutes! Thanks again for everything!
By Samdup of www.samdupchoephel.com from Bangalore, India
I simply love GreenGeeks and will definitely let my friends and others to know about it... Their client support is awesome...Thank you very much for making my life much easier !! Wish you all guys a great time ahead!! with regards
By Ever of style4stars.com from Los Angeles
Best live chat , very supportive and friendly.
By Angel of spellsformoney.com from Vancouver,BC
Awesome and fast response! All questions answered and easy to deal with. Thanks to Michael.
By YunChia of tjcwanli.myland.info from Taiwan
great support! i use online chat for less than 5 mins , the problem solved. very appreciated.
Awesome customer service!
By Katherine Bell of kathmbell from Oakland, CA USA
If I had to deal with someone as clueless as me, I would be pulling out my hair! Luckily, the people on the other ends of my live chat are perfectly pleasant and incredibly helpful with advising me on even the most mundane questions. A++
Clueless email issue
By Casey of thekingriverranch.com from Austin, TX
I was setting up a couple email accounts and ran in to an issue where I could not receive email. I started a chat and David R answered. He walked me through a couple of quick checks and was VERY patient as I had no idea where to go to find the information that he was requesting. Turned out to be a simple server setting. Very happy with the continued support from Green Geeks.
By Daniel Hoviss of dosolutions.com from Southern VT
I wanted to like Green Geeks, I think the VPS might be a good solution. I hope things go more smoothly in the future. So far a migration has taken over three weeks (still not complete), a domain and web site have been lost, email was interrupted even after careful staging. Errors by support and delays have cost me more money than the accounts yearly fees, and in short I am very disappointed in the support. I still want to believe in superior service and a green web host. Perhaps this one is not it...
By Marouane Benothmane of imicconcepts.com from Ottawa Canada
these guys know how to be patient but I had little trouble purchasing the service from a foreign country like Morocco. I hope that they can improve in that area. but over all great Customer Service.
By Emile of feelhomehere.com from Quebec, Canada
I am really happy to be a greengeek customer. I enjoy their profesionalism, the fast responses, the kindness, and the great flexibility .. I am happy to be a greekgeek customer!
A great host site
By Bill Wad of all-about-ottawa.com from Eastern Ontario, Canada
If you are looking for a host site, look no further than Green Geeks. Environmentally responsive... you bet! Of equal importance is the high caliber of their tech support... fast, accurate, and able to resolve problems created by inept site builders like me! Thanks Green Geeks.
So far So Very good!
By Jacli Salazar Primo of super-shiny.com from Loxahatchee, FL
I have only just begun my relationship with Green Geeks but already I am sooo much happier with the excellent level of customer service I have encountered here with people like Vance k than what I experienced with other webhosts like godaddy and ixweb. Tonight for instance, it is late on a Sunday night and I had several questions. Although I prefer phone service, I wanted to use this an opportunity to both get the answers I needed and test the caliber of online help at the same time. I am pleased to say that Vance K not only provided me all the answers to my many questions (and I had many) he also did so in a very friendly, concise and clear manner. He did not trivialize my concerns in any way and in fact made me feel valued. He did not sign off until I felt sure all my questions and concerns had been addressed. I love Green Geeks!
By Ash of amgconsultingservices.com from Toronto, ON Canada
Always a pleasure speaking with tech support.
By Pedro Lukebadio of aps-lda.com from Soyo, Angola
We think webmail need an improve on colors and features
Love GreenGeeks support
By Michael Schubert of mindwaves.net.au from Byron Bay, Australia
Hi GreenGeeks, Just gotta say, never have had a problem with support, always quick, friendly, on point, and no question too simplistic, Thanks from Australia, Michael
By Doreen Lecheler of destinymakers.org from Mechanicsburg, PA
Love Green Geeks!!
By Ajesh Abraham of servi.com.au from Melbourne, Australia
I am a GreenGeek customer for only a couple of months but I am fully happy about the service. I was looking for a good green hosting company and found GreenGeeks after reviewing a number of others. The chat support for me is the best in the world. In my previous hosting even though they had chat support they took ages to respond all the time. So far impressed with the value for money for reseller option, features and the reliability of the service. Keep up the great work guys.
A Simple Decision
By Tom Paul of tompaul.ca from Nova Scotia, Canada
I just switched to GreenGeeks from another hosting company. GreenGeeks impressed me straight away. Really quick support help, easy site migration from my previous host, great price, fast website performance, easy to use, and environmentally friendly! A simple decision.
I love the support team
By Leonidas Yopan of leonidasyopan.com from Brasil
I am very new to Green Geeks, only 2 days but I already love the support team. Always patient with our dummy questions and always available. Thanks guys!
Green Geeks is fantastic as always
By jonmark of from Albany NY
Michael C, is able to quickly and easily resolve any of my issues and questions.
By Kunal Grover of konectdesignstudio.com from India
I have been using Green Geeks from last 4 years, there has been no time I had experienced any breakdown on the servers and the best part is there there is a amazing team on Support live chat, they go out of their way to support you.. If you are someone looking for Server, Green Geeks in the best.. I can bet on them with the service they provide. Thanks Green Geeks... you are Great.
GreenGeeks are the best
By Ray of eagleapps.net from Terrace BC Canada
I have been with GG for a few years. I have never had an unscheduled downtime and have always gotten almost immediate response to my support requests. Recently I had to find my way through a GoDaddy account for a friend and I found it way harder to navigate than here at Green Geeks. 100 per cent guys. Keep up the great work.
By robert of letsgotocroatia.com from croatia
Great service! Sales and technical support as well
By Leon of academyoforatory.com from London, UK
Very helpful talk-through at chat level for putting up a favicon on one of my subdomains.
Great Live Chat Support
By Gino of lasspaddle.highcreativehub.com from Sardinia
The Live Chat permit me to save time and the technician who gave me the support proposed a rapid solution. Highly recommended !!!
By of from
Professional service from GG. Thanks you very much
By Todd N. of toddnicholas.com from Middletown, Ohio
Nick V helped me get through my issues very very quickly and had me up and going in minutes
Migration of hosting account
By Davor of fotofaktor.com from Croatia
I abandoned my old hosting company due to ever increasing prices and long waiting time on chat support. Green Geeks seem to offer same service with fair price, and support that is available and polite. Michael C. was very helpful and patient in guiding me through migration of my hosting account to GreenGeeks.
By Marina Andersson of emotional-wellness.com from Sweden
Easy to sign up. The online-chat is great, Michael C was quickly available and very friendly when I had a question about setting up! Thank you for a great service!
very kind support
By giuliana of theweddingidream.com from Italia
very kind the customer service and the technical support, very fast solving problems :)
By kris of sfcnewzealand.org from Auckland New Zealand
I'm so happy with how they handle tech question and very knowledgeable agents. Continue your awesome talents
All fives for a reason
By Joe of mojoe.org from Oakland, CA
I just have zero problems with my service. The tech support is always good, the staff knows what they are talking about. My service is amazing, and when they say unlimited, they mean it. The only thing they don't like is when you eat up too much processor, but that's understandable. Otherwise, I've been a customer for three or four years now and enjoy how stable and uncomplicated my service is.
David R answered whois Registration question
By Lynn of colorjoy.com from Michigan, USA
I wrote at 1am on a Monday/Tuesday overnight. I got answered relatively quickly. It was pretty clear that poor David R was handling more than one question at a time, but he knew the answer to my question. I am VERY happy to get a live chat 24/7. Very happy. He knew what I needed. I wish I got a different answer but that's not about David. I also wish I had undivided attention but at this hour of the night I'm happy to not be at my old host where they made me submit a ticket and I had to wait for them to reply whenever they felt like it.
Awesome Customer Support
By Nikhil Vaghela of seo4ursites.com from Ahmedabad,Gujarat,India
I had more than 4 years being with green geeks and i really proud of the support service provide by green geeks.
By Walid Abu Saifan of al-jana.org from Beirut, Lebanon
Great available tech support , responsive, quick and straight to the point, thats how hosting should be :) Thank you
By Sou of paisleybuta.com from CA
Fast, Reliable, Informative Support staffs!
By wendy grossman of wendysvegetariankitchen.com from ny
always helpful i have tortured Michael C a few times and he always kept his cool
Not Just Green, Also Great
By Jonathan Veit of jonveit.com from Philadelphia, PA
I've tried a lot of different services and GreenGeeks is a step ahead in terms of being reliable and helpful. And yes, I do appreciate the fact they use 300% wind energy.
GreenGeeks are exceptional!
By Ross McAlear of tibc.nsw.edu.au from Sydney Australia
I have hosted my own personal websites with GreenGeeks for some years now and have always been impressed with the service and value they provide. I recently convinced my boss to host the company websites with GreenGeeks. We now have so many more features and resources than our previous hosting company, and yet again the GreenGeeks technical staff have shown their exceptional patience and technical know how to get any minor problems sorted out in the quickest of time frames, I would highly recommend GreenGeeks to anyone who wants a world class, problem free hosting service,
What more could you ask for?
By Kyle of dakeweb.com from Indianapols, IN
I have had nothing but positive experiences. I have been using Green Geeks for over a year. I am a site reseller. Performance and price cannot be beat. I have used their technical service many times and have always received excellent support. As the title suggests - I could ask for nothing more.
GreenGeeks Is Truely The Best!
By Keith Hinton of keithnet.us from Prescott AZ, USA
I have been an entrepreneur and website domain owner since 2009. However, I had one primary problem no matter what I chose to do. Out of all the problems that I could have had, guess what the biggest problem that I personally had until July 21, 2014? Website sustainability. Out of all the problems I could have had, it was website sustainability. I just didn't have the budget necessary to keep my site alive paying monthly for services that admittedly, I found out as an entrepreneur, I really didn't need. GreenGeeks became the ultimate hosting choice, at least for my needs. I am quite happy with the quality hosting service provided by GreenGeeks. They are truly one of the green web hosts who I know are truly green. I was so excited to have the opportunity to write this review that you're now reading, that I even wrote an article on my own website, -- Web Hosting Choices Part 1. Feel free to give that article a look if you wish! Thanks GreenGeeks, for keeping me online. You guys rock!
By chris of mycreditstar from md
david r. was very professional!
By Mr. Holtz of revivemywebsite.com from
Ive been using GreenGeeks for years and I love it! Support is very helpful and the hosting interface is simple to use. The new Storage and Bandwidth limits don't sit to well in my stomach but since I'm an old customer, I still have the same unlimited storage and data transer as I did when i signed up years ago - I hope this does not change in the future because this is one of the reasons I signed up in the first place. Thanks, GreenGeeks!
By William Harrison of wjosephplotter.com from North Vernon, IN, USA
David's expertise is why I chose GreenGeeks... I am having a problem getting my UCC SSL installed; but I am trusting that David will see me through!
Thank you, Michael C and Daniel!
By James of from Charlotte, NC USA
I was very happy to have my request responded to with such quick, efficient service. Many thanks to MichaelC and Daniel in sales.
By Dana of tributeboardshop.ca from Nelson, BC, Canada
Thanks to Nick V. for helping me diagnose some login problems and for unblocking my IP in lightning response time.
By Kyle of from
I've been using GreenGeeks VPS hosting for over a year now, and have had nothing but good experiences. The customer service simply can not be beat. Not only have their techs always been willing to fix issues that I run into, they have been willing, at my request, to guide me through the steps required to fix the problem at hand, in order to teach me how to fix certain issues. If I am unable to fix an issue, and a tech must step in , they have always been willing to tell me what steps they took, and why they did so. Very helpful.
Assistant for back up
By Ian Belval of jflitho.com from Montreal,Qc, Canada
Thanks to Michael C. for his great help. It was a fast and gentle service!
By of annuncitaly.com from
nice support! and fast! i love them
By Crystal of mardigrasindianhalloffame.org from NOLA
Great service, great people, great support when one does something super-stupid or just need some further guidance. I love my GreenGeeks!
Excellent value for money
By Frances Allen of francesallen.com from Languedoc Roussillon, France
I've been with GreenGeeks for a year and what stands out for me is the superb user support service. Quick responses and problems mainly quickly resolved (a few hiccups over firewalls, following non-payment of bill when I was in hospital). Good value, particularly the unlimited storage space. Pretty easy to manage domain for a relatively inexpert user.
Customer Service Rocks
By John Rogers of eemediaart.com from San Diego Ca
Love their chat help! Vance is awesome and so are the others.
By Luis of heathercardona.ca from Canada
I've had nothing but fantastic support from GreenGeeks. Very quick, knowledgeable and articulate. Highly recommended.
Great technical support
By ULISES SANTAMARIA of alagoma.com from México
Your team does a great job... they are fast, friendly and very efficient... Thank you!
By Stan Pletcher of powerjoom.com from United States
Nick was excellent and helped me solve my problem right away. Thanks for quick and great support!
I should have gone on Live-Chat sooner!
By Kate Miller of wordpow.org from International Falls, MN
Cut myself off from George, but Michael picked up immediately and solved my problem with hardly any wait between actions/responses. I'm a newbie at this, but every time I check in with GreenGeeks I'm treated like a valuable client and issues get resolved ASAP.
Strongly recommend GreenGeeks
By Arnau Gavalda of skyelement.com from Girona, Catalonia
We have been using GreenGeeks for more than 2 years. Besides being one of the most ecofriendly hosting companies, they have a fantastic, expert and very friendly support and technical team. We strongly recommend GreenGeeks.
Green Geeks Has Never Dissapointed
By Dawna Lamson of boblamsonmusic.com from Maine
Our website has been hosted with Green Geeks since 2010, at the recommendation of a friend. We have always found Green Geeks to be super fast and helpful when we encounter issues or need someone to walk us through a technical process. It's a great value, too - we get a lot of bang for the buck. And Green Geeks makes every thing simple for the non-programmer/technically inclined like us - they anticipate our questions in Live Chats and can explain in simple terms what we need to get from Point B to Point B. And we love their commitment to making the world a better place - such a great business model in a world marked by corporate greed!
Michael C, C for COOL
By Jason Caetano of stirthewonder.com from United States
Michael C. was sooooooo COOL! He answered all my questions and pointed me in the right direction!
Awesome Speed, Revolutionary Service
By Ade Ogunade of diamondsandpearlstravelsltd.com from Lagos, Nigeria
Ok. I have been in website development since the 90s but i can tell you that in all my years with hosting companies, i am yet to see a hosting service provider that is so responsive. I mean these guys solve problems during a chat and i have never waited for up to 1 minute before someone is at the other end attending to me. Awesome and revolutionary!
Best server in the world
By of from
We just love greengeeks! They have the best customer support on the planet! Thank you for all your help always...
By J of usccolainc.org from Columbia SC
I just had an excellent experience with George via online chat support. What a great and helpful guy!
Great customer service
By Ari of aefeldman.us from United States
I'm a total internet novice, and the Greengeeks customer support team is very patient and helpful in illuminating all the vocabulary and etiquette of web design. The help is much appreciated by us newcomers. Keep up the good work! It makes it easier to pay you guys.
Just great support!
By Dvir of ucontrol.co.il from Israel
We had a ECO package site on shared hosting and we decide to move to VPS The migration was good and your support it's just GREAT!! Really appreciate it!!
Great support, thanks!
By Linton Hale of healthyarts.com from United States
y'all consistently have provided excellent and quick support, thanks much!
Wordpress page error
By LENDALE SMITH of ezupmedia.com from MARYLAND
Agent: George was very responsive and professional as well as knowledgeable about my situation and handled it in the matter of seconds. I'm definitely keeping you guys as my host on all my websites Thanks George and GreenGeeks you guys rock!!! Note: I really thought I lost everything on my site but he brought everything back to normal!
By Janet of bluetaildesigns.com from FT, Tx
Was just helped (twice) via support chat from Michael C - he's fast, answered all of my questions and with a smile :)
By Jean Kenel Louis of jkl-soft.com from Repentigny, Canada, Que
The quality of the service and your kindness are really amazing. I was satisfied by everything. Thank you so much!
By Ishola Stephen of isholagroup.net from Lagos, Nigeria
You guys are awsome
The Bee's Knees ;-)
By Stephan Chalangeas of hamletintl.eu from Portugal
Just had Greengeek's excellent support from Michael C. 4 years with them, I see no reason anyone would want to be hosted by anyone else! I recommend you and get my clients to use Greengeeks... Thanks Guys,
Nick is great!!!
By Mindy of togetherconnect.com from Sacramento, CA
It was a pleasure to work with Nick he took the time to make sure that everything was completed and fixed. He went out of his way to do something for me that I cannot do to get my site up and it worked perfect.
access to account
By gloria of abiedge from
excellent tech support, i needed to change password to all emails for both domains, iPhone got stolen and wanted to block all email contacts, thank you so much!
By Rose of learntoskicentral.com from Wayne, IL
I am so happy with this host. They exceeded my expectations.
wonderful customer service
By Diana of wanderlusia.com from Panama City, Panama
From moment zero Green Geeks held my digital hand, answering my questions in rapid flash time. I am thoroughly pleased with the customer service and simplicity of the web hosting. While I still have a lot to learn, I feel more confident because I have Green Geeks by my side!
By Finn of aldenintegration.com from Ukiah, CA
Have had some smaller issues on some web sites and the technical support is very responsive and professional. I have not had any big problems with any of my web sites or downtime.
Willingness to help
By Veronica of arquizen.co from San Jose, Costa Rica
Michael was very supportive and I could see that he was looking the best ways to solve the issue. I don't have knowledge on this area and he helped me to fix my issue like if I was en expert. Thank you very much guys
By Oliver Uy of selfemploymentoptions.ph from Philippines
Outstanding service! Michael helped a lot!
Gavin R is the bomb
By Evan Drake of from San Francisco, CA
Gavin R took care of my problems in a snap. He knew how to work with me on setting up wordpress. Did not require a lot of explanation.
By Anthony of majestic-quartz.com from New Zealand
4 year customer here and still very happy with the service!
By Craig of from Post Falls, ID
Michael C helped me out greatly today with pointing my domain to Weebly. I truly appreciate his help and patience. Great customer service experience.
By t of livelifewithconfidence.com from canada
great customer service! Can't believe how helpful the support staff is.
Green Geeks Customer Support
By Oliver uy of selfemploymentoptions.ph from Manila, Philippines
Very quick and helpful! George really helped me a lot and provided me with step by step procedures on what i need to do
speedy and helpful
By tina of babybumpstherapy.com from
your team is VERY helpful and quick! I really appreciate it!
By Jonathan of greentv.com from Delaware
Nick V. helped me out today, issue resolved. Excellent as usual and love new customer satisfaction form! GreenGeeks team are the best.
dns resolving with Galvin
By Malcolm of marketingraise.vegas from Las Vegas, NV
Galvin was on top of his game. You really should have more like him. He knew what was needed to be done and even went and configured it for me. Awesome job Galvin.
A very good ISP for several years.
By Mark Anderson of greenvellum from New York NY
While greengeeks may not be the easiest ISP to use I've always appreciated their extremely responsive, helpful and effective support team. For a relatively inexpensive shared hosting service I think they do seem to put technical support front-and-center (as opposed to sales and marketing a la godaddy). I'm sticking with them enthusiastically because this is what's important to me.
Great hosting for what you pay
By Alex Platts of stealthprofessional.co.uk from United Kingdom
I can recommend Greengeeks.com as hosters as they offer value for money and the customer service is excellent. More importantly for me, I like their 'Green' credentials, great for the eco-conscious user like me out there. Greengeeks have their little 'niggles', as do all web hosts, but in general any issues are ironed out swiftly and the customer service team are always helpful. More often than not, any technical issues I have had have either been addressed while on virtual chat or within 24 hours through a support ticket. To be honest, for budget shared hosting I've not come across anyone better in this respect. Ideal for Wordpress sites, Greengeeks also makes it easy to install this and other packages through the Softaculous utility in the cpanel. This great if you are more focused on platform developed sites than from scratch. Greengeeks really do provide a service that is useful to many and give the competition something to worry about.
By adam of adamk.us from denver, co
Granted I'm just starting but you guys have been good to me so far.
Really Amazing Technical Team
By Sahand of pareshstore.com from Istanbul, Turkey
It's my first time looking for a host, and honestly after so many online talks with different providers, I chose to go with GreenGeeks. It was a really good decision. I ordered Ecosite pro plan for a reasonable price. My biggest concern was migration. If you are concerened with good support and quality, I 'd say it's one of the best option. I was expecting a hard migration, because my previous host, didn't have enough space to backup and had a really slow ports. But as they promised at first, they migrate all my files, without any missing files and broken links for free in just 6 hours. After that, as a beginner I encountered some problems, and they answered me back really soon with useful information. Up-time till now, has been great. Their support team, really knows what they're doing. I wish their VPS prices were more affordable.
Love the GreenGeeks!
By Jason Brimer of myjbmc.com from Tulsa, OK
Always there with a quick answer.
By diego of unifuorisede.it from rome
Galvin is the best!
By Frann Leach of frannleach.com from Edinburgh, UK
Not one of the most expensive hosts on the block, but not only are they greener than most, they are also efficient and friendly. A great combination (and not one you always find with cheaper hosts). Today I contacted them about the Bash Shellshock backdoor, and they told me they'd already done what is needed to prevent attacks. I've had bad experiences with other hosts in the past, and this is great service. I highly recommenf this host.
You make me look good
By Shane Robertson of invictuswebworks.com from United States
Excellent, fast support and the flexibility to expand as your business expands is a win win! I love you guys!
Great comany to do buisness with
By Daniel Wright of buildafreewebsite.net from new mexico
I love green geeks, easy to deal with and great service response.
Tech was great
By Perry of reliableautotransportflorida.com from Tampa, Fl
Tech had me up and running in seconds!
By EDGAR of chinadesay.com from TPA
Galvin was very knowledgeable and helpful. Edgar V.
Reliable tehnical support
By Armando Soto of editorialdehonite from San Juan, PR
I contact the technical support to solve a situation where I had not very clear how to maximize the upload file size in Wordpress through the PHP settings at CPanel. After a short time, the technician through chat guided me to solve that, where he finally did all the job. Thanks a lot, You are really GREAT GEEKS!!
I Love their chat
By Sarah of cityquestgames.com from Vancouver, Canada
Thanks GrenGeek, you all the time providing me an excellent customer service. Thanks you
The challenge of learning!
By Sou of Paisleybuta.com from Vancouver, Canada
I have recently purchased my domains from GreenGeeks, No idea what to do after!Now, I have set my website and ready to work on my template. Thanks to GreenGeeks supports! They are all supportive, patient and informative with complete control on their profession. Thanks to Galvin, Nick, Michael, David,Ugo, Vince,....
Awesome Support Crew!
By Telo of from Toronto
GreenGeeks Support / IT Staff is very helpful and their response time is quick and seamless.
By Robert C of hdesignlab.com from Vancouver, BC, Canada
I've used GoDaddy, DreamHost, and Netfirms to host websites for my clients, but I must say, GreenGeeks have the BEST SUPPORT and their servers are much quicker. I'm from the service industry and for me to say GreenGeeks have the BEST SUPPORT should mean something. Each time I chat with their support staff, they are professional, knowledgeable, and I get the feel that they really want to help. GreekGeeks have earned my business and I'm recommending all my clients to them.
By Stephen of mindsoon.com from Boston, MA
I've been using greengeeks for about five years, and I've always been very happy with the service. It goes down from time to time, but not often, and generally with notice. The support is truly excellent. I contact them with some regularity, and I always get fast and helpful responses.
Fantastic Customer Support
By Bryan of easyhomesolutions.com.au from Perth WA
So I'm a totally beginner level person when it comes to technical IT stuff. I was told by a friend of mine who was an online marketer as his profession to go with Greengeeks as the best 'hands down' hosting service around. I gave it a try. It was a bit of a confusion trying to set everything up, but the customer service here is FANTASTIC. They walked me through the lot and was extremely patient with me. Highly recommend them. They're cheap, you can do an infinite amount of websites, infinite amount of emails, and it's easy once you get the hang of it.
IP / Domain transfer
By Telo of kaitygotbandz.com from Canada
Thanks a lot, Vance K.
By Kevin Hassall of agencymaiclientpages.com from United Kingdom
I was attracted to GreenGeeks for their ethical stance, but since starting to use them I've been increasingly impressed by the high quality of their service and their truly excellent customer support. If I have any quibbles at all it's with the technical documentation, which is not as strong as that offered by some large providers. But if, as a user, you know roughly what you're doing then this is not an issue. I've built and arranged hosting for scores of sites for dozens of clients in the last few years, and my experience with GreenGeeks - who I use for my own sites - is the best of all the hosts I've dealt with, at least, so far.
Galvin R Online chat support - Superb!
By Timothy of Gamepractitioner.com from United Kingdom
Couldn't have asked for better support from my online chat support rep. Knowledgeable and friendly. I have never experienced such amazing Customer service!
By Bruce McFarlane of grassrootsdesign.com from Warsaw, ON, Canada
The few times I have had to contact support over the years they have responded quickly and effectively. It is great being able to provide my customers with a service that is stable and fast. Because GreenGeeks offers a cost effective service I can pass that saving on to my customers and at the same time offer them space on a server that is run on green energy.
Good Cust Server (Galvin R)
By Alvin of kingstonunited.org from Singapore
I will like to highlight an exceptional good service from Galvin R. His service is exceptional good and he is very patience with my inquires. He is an excellent customer service officer and Greengeeks is indeed blessed to have him as an employee.
Great Techinical Support
By Tammra of bucketlistbrigade.com from United States
I am technically challenged and spent hours trying to figure why my coming soon page was not working. I contacted technical support and Gavin R. was able to fix my problem within a few minutes. I am very grateful for his help.
By Jac of rolleiclub.com from Australia
I have been building web sites since 2001 , initially stayed with one host company for about 6 years then moved to another for 3 years. Since then shorter and shorter. Became more and more frustrated about a poor price/speed/support balance. The day is short with GreenGeeks , only with them a few days . But one thing is certain: Their Speed is great ( I'm in australia and it just rocks ) . their support is indeed 24/7 and to the point, unlike my last host A2hosting who had no trouble to reply once every (read after) 24 hours and made me wait 30 minutes before the Life Chat timed out. With GG I had some weird migration issues which were swiftly solved. Their price is very good. So in all , if this pattern goes on I may finally have found a peaceful online home again. Just one thing I miss in the cPanel : self-backup. But they said it is for performance reasons. Do not understand why but may be a valid reason. Gave only 3 stars in the features section as I would love a self backup option. Could not yet rate reliability. Get back once that is a known fact.
Always get great tech support
By gb of canistercreative.com from Vancouver
GreenGeeks tech support is top notch. My issues are always resolved, and the staff helping me are friendly, knowledgeable and fast
Nothing but praise
By Salvador Garcia of gorool.com from Mexico City, Mexico
I've only needed to contact you once for tech support and your response was extremely fast, everything is awesome with you guys.
You really care.
By Ben Innes-Ker of apartmenthouseprofitmachine.com from Bjärred, Sweden
I just want to let you know I am very impressed with the service I have received. Not only is the product great, the recent problems I ran into with my site that caused the site to crash "during a product launch" were dealt with swiftly, with no waiting. I contacted you via chat, the problem was referred to a Level 2 Technician, and 15 minutes later my site was back up live. You showed you really care. Great stuff. Thank you.
By A of from Los Angeles
I have been using greengeeks for over 2 years. They have always been very helpful and prompt with any support questions I have, even in the wee hours of the morning. They have always been able to pin point problems and assist in fixing anything not popping up. A+++ service all the way and you can't beat the costs. Thanks green geeks, you make me and my clients very happy.
By Ian Hutton of ianhutton.com from British Columbia, Canada
Dear Green Geeks, You never promise what you don't deliver. Reliability, communication, and innovation; you deliver all these things. I am a very happy customer. When asked, I do recommend you. Thanks for speeding up my website too. Ian Hutton
By Thembelani Dube of savefactoryenergy.com from Malden, MA, USA
Excellent Service. Thank you Greengeeks.
Best all round
By M of thiriaung.com from London, UK
I followed the reviews to take up the plan with greengeeks. All those reviews turned out to be true as I witnessed. Recommended.
By Serge Ravet of sosnetwork.eu from France
When I started my journey with Greengeeks with the most basic subscription more than 2 years ago, I found that the quality of the service was absolutely perfect for testing ideas and products, thanks to Softaculous, that makes the installation and configuration of new software in minutes, if not seconds, absolutely painless. On the other hand, leaving on the other side of the pond (France) I found the latency time (several seconds at moments) not good enough for a production site — but still of great value (quality/price) to test things before going for a full installation on another server I have in Europe. Since a few months, I've had a totally different experience. No more noticeable latency times. Also I've decided to use my current subscription to run a production site for a small not-for-profit association, something I wouldn't have dared 1 year ago. If the experience is conclusive, and I have no doubt that it will be based on my current experience, I will be ready to increase my subscription to another level and run more critical services.
Would highly recommend
By Fred of mpiasia.net from Davao City, Philippines
I am the tech support for two not-for-profit organizations, and for both organizations recommended GreenGeeks. My number one reason was the fact that they are environmentally friendly, but I have been happily impressed as well by their service and support, especially tech support. They also continually upgrade their service with little disruption to our websites. I would continue to recommend GreenGeeks if ever asked.
By Ariel of blogieelaceitoso.com from Argentina
I've been using GreenGeeks for a couple of years now, and the few times that I submitted a ticket I received a fast response which also covered my expectations. It can be said that I'm a happy customer :)
The best solution just when I need it!
By O. Del Castillo of BeOnlinePR.com from San Juan, Puerto Rico
I was bouncing from hosting to hosting for several years: Gate.com, WebHostingWorld.net, FatCow, MochaHost, JustHost, BlueHost, Site5, InMotion Hosting, and I never tried GoDaddy because I don't like their proprietary control panel. Since 2006, all of this companies had something that always fails and makes me move to another hosting. On 2013 I met GreenGeeks and so far I don't think we will move out from here.
By bill of dieterichllc.com from san francisco, CA, USA
I love the service but since the switch over I have been overwhelmed with spam. I put is a service ticket about 2 weeks ago and have not heard back. Changed password and it didn't help. Besides this issue, GreenGeeks is great.
Best web hosting I've used by far!
By Andreas of andreasrunsten.se from Stockholm, Sweden
Not only is Green Geeks a green alternative, but they also provide top notch performance coupled with really friendly customer service and technical support! Strongly recommended to anyone in the market for a good place to host their websites/apps/what have you.
By Mark Senak of hawkandpidgeon.com from Arlington, Virginia
I just was setting up the blog and something I did went wrong and the URL was not working exactly right. I contacted Michael C. on the chat and he resolved the issue in seconds. He was a pleasure to deal with and knew what the problem was and fixed it. I was very grateful.
By Bridget of chimericfx.com from Griffin, GA, USA
I've used several hosting services over the course of 10 years and Green Geeks is by far the most reliable, customer-friendly, artist-friendly hosting service I have ever had the pleasure of using. Green Geeks has truly made it pleasurable to use a hosting service and my life a lot easier!
Quick response time
By Tony of codeofchampions.com from Makati, Philippines
Just a few minutes ago, I requested that my primary domain be changed to one of my other domains. I was surprised with the quick response. Based on time stamped in my email, it took only 16 minutes.
Best Ever, and professional!
By Ronn of bestfriendz.com from Calimesa, CA., USA
I have used many hosting companies over the years, and find GreenGeeks to be the absolute best. Not only am I very happy that they are a "green" company; the biggest thing I require, as a reseller, is customer service....especially phone. Their concern and help is the best. With so many companies doing away with their phone service, it is so refreshing that Green Geeks still understands the absolute value of customer service. You cant go wrong with GreenGeeks!
GreenGeeks Hosting 5 Star Review
By FrankM of turbulenttraffic.com from NJ
If you are an online marketer or a business owner you know the value of fast and efficient support. I have bounced around with over 100 sites to various Hosting companies until we found a home with Green Geeks Hosting. GreenGeeks is responsive with live chat and various support levels to get your issue to the right person quickly - hands down the Best Hosting Value in the industry!
An awesome hosting provider for Drupal
By Ariel Iglesias of blogieelaceitoso.com from Argentina
Easy to administer and maintain!
By Jeremy Peyton of clearlyqualified.com from
I'm on with tech support in seconds, typically. They've always fixed what ailed me with a positive vibe. Love it. That's why I'm with them.
By Frank of frankbinney.com from Marin County, CA, USA
Chat Box support was timely and correct
You guys are Awesome!
By Edwin S. Yassin of beys.co.tz from TANZANIA, DAR ES SALAAM
Your Services are very good, You guys are reliable, Quick Technical Response time, you are affordable and the most beautiful part is Your Storage is UNLIMITED, As a resold Customer like I, those are kind of quality and Features we need when comes to Web hosting Services. My Experience with GreenGeeks so far has been very good. I recommend GreenGeeks.
2 Years and still Very Happy
By M Miller (Alimargroup) of alimargroup.org.uk from United Kingdom
Ive been here over two years now and rarely have issues and if I do you can bet Ive instigated it. Never the less support and help is always on hand and I cannot rate customer service and tech support enough. Ive been with a few different hosts but Green Geeks out do the lot.
By Olusola coker of hostleonard.com from lagos, Nigeria
yes,your service is now getting more faster than any other hosting company around. your service is the best among the hosting company. please keep up the good work
GreenGeeks = AWESOMENESS!!
By Cheryl C of carrabeeliving.com from Atlanta, GA, USA
I am new to GreenGeeks. However, after hours of researching MANY, MANY hosting companies for my new online store...the GreenGeeks won. I love their environmental commitment and Customer Service is OUTSTANDING both through the tele and chat methods. In addition, their response to an open ticket request is amazing! My advice: GO GREEN or Don't GO!!! Thanks, GreenGeeks Galvin, Nick and Dan (these are the ones I have chatted with or spoken to as of this writing)
By Mohamed Nour of prodevglobal.com from Egypt
i'm really enjoying a whole new experience with the latest upgrade SSD drives RAM increased to 48 Gb Little faster and newer generation intel xeon processors the new platform rocks keep it up GreenGeeks you are the best i feel more than happy thanks for all greengeeks team
They are horrible!
By Jay of u8it.com from Dallas
Whether you are trying to backup Wordpress with BackupBuddy, BackWPup or Duplicator, they all time out. I feel they throttle like ATT or Verizon does on bandwidth. There's no backup from CPanel as there are with most host providers. Overall, find another provider.
Storage Space & Features
By Ahmed Ali of webparroteer.net from Manila
I wish to have cron or to have some way to run some script automatically. I wish to save one emergency backup that will back up the last state of the host for fast recover in case of emergency. I wish to take my permission before you delete or you do anything you need in my accounts.
Great Customer Service
By Parijat of theparijat.com from Dallas, TX
Seriously, love GreenGeeks! Every time I have had an issue or needed technical support, their tech team is super friendly and always helpful! They are quick to respond via email, phone, and even on the chat! They have a green mission but they also have great customer service, it's truly worth the money and I love it! :)
Support is Amazing!
By Laura of fivefocus.ca from Toronto, ON
In the past few days I have had to contact support on 2 separate occasions. Both times have been exceptional. The first time I spoke with Nick and the second with Galvin. The support group is so fast to respond and go above and beyond every time. I have been with Green Geeks for a couple of years now and have no desire to move to anyone else. Thank you for all of your amazing help.
How many Genius dose GreenGeeks have
By Ryan Khim of einsteinsniper from Longview, WA, USA
each day, 3 day in a row, with different issue greengeeks help me with lighting speed, professional, and ease of use They always have amazing tech staffed --Customer STATISFIED--- Thank you Nick V for being awesome
By Donald Bowker of PREMIUMCOINCENTER.COM from DOVER, DE, USA
I have been a GreenGeeks client for three months now. I have found that their telephone and email responses have been quick and friendly. I have only rated them four out of five because I am a newbie to this business of website and domain building. I am sure with time I would have felt happy with a five star rate across the board. I did a lot of research before I selected GreenGeeks to host for me. I found their website to be easy to understand and their pricing was up there with the best. It was priced right for me. If the need arises I will use them again and would not hesitate in recommending them to friends and enemies alike. I could go on and on. BUT, the bottom line is: I am Happy with their service and would not hesitate in recommending them.
By Juan Pablo Rodriguez S of olynmex.com from Mexico City
I was trying to find some place, that gives to me the opportunity of growing from 0, and this site offert you all this tools. Adding the issue of clean energy.
Great Job Fast Respones
By ryan of einsteinsniper from longview,wa,usa
First Time Owning a Website, Tech was very nice, and patient, Professional, Fast, Reliable Good Job Galvin R
You guys are great
By Regina of antiquebearshop,com from Idaho
Great customer Service, great chat service which I love
Great technical support
By natalia of mesaprogram.org from Berkeley,CA,USA
Thank you Galvin R for quick, friendly and proactive technical support!
By Steven of anclaro.com from Mexico
Amazing support, always patient and helps you with your problems.
By Katie of losogradysinmexico.com from Mexico
Very helpful rep; courteous and quick! THANK YOU!
By Bradley of thetemplebase.com from Hollywood, CA
I recently came over from Dreamhost after being changed servers without notice a number of times. I'm extremely satisfied thus far with GreenGeeks. Especially with the technical support whenever I need help.
By Stewart of zappy.ie from Ireland
Having undertaken the task of switching all of our websites to a new hosting providers, my company had encountered numerous errors during this transfer process. We chose Greengeeks because, although the transfer was quite tedious at times, the support provided by the Greengeeks operators was great. They were patient, helpful and always nice to deal with.
By of isysonweb.com from India
We are hosting last 5 years, service is very good.
By Barbara Cowan of reiki-flow.com from Cambridge, MA
GreenGeeks provides outstanding service as well as supporting the environment. I highly recommend them.
By Terry Jansen of psvillage.com from Santa Clara, CA
What an awesome support team! It's refreshing that Green Geeks puts such a high value on exceeding customer expectations. I wouldn't hesitate to recommend Green Geeks, and I'm looking forward to being a customer for a very long time!
By Candice of purrfecthost.com from
Live chat with Gavin today was great. All my issues where resolved in literally seconds! Service was also polite and professional. Great job Green Geeks! :)
By Juan Sixto of busybayusa.com from Miami, Fl, USA
Excellent organization, incredible, superb customer service, I was impressed by their quick responses to all my questions and issues !! This business is going to be around for quite some time, they have the right human infrastructure so scarce today !!
By Gee of aamoverscorp.com from American Samoa
With all the technical problems that I come across my websites, the support team at GreenGeeks are just the best! They are prompt and knowledgeable, they always seem to solve every issue that I have. Thank you very much Nick V and all of the GreenGeeks team! You guys are life savers in the virtual world =)
By WishingRock of wishingrockstudio.com from
Appreciate the service and the environmental committment
By Mathew Cartmill of autumnsolutions.org from kingston
My issue was resolved within a few minutes of contacting support and opening a ticket. Very pleased with the level of support I received.
From strenght to strength
By Aurovrata of shost.in from Chennai, India
Love GreenGeeks dedication! No service is perfect, there is always room for improvement, but a good service is always measured by the effort invested in improving it!
By Jason of markatoons.com from Montreal
He's an awesome guy! Helped me out with something I desperately needed! I hope he helps to push my websites for the future to all his friends! www.markatoons.com and www.markatoonstv.com Thanks man! Jason
By Nicholas Hintibidze of doctoralizadeh.com from
Nick V. DID AN AMAZING JOB OF RESOLVING MY EMAIL ISSUE!
By Daron G of theaspiregroup.org from Indianapolism, IN
I've been a greengeeks customer for a while now. I hosted over 30 plus websites through them for my clients. Whenever I have an issue they are very quick to respond and very helpful to find a solution to any issue.
Quick and accurate technical response
By John of greeksinternational.com from United States
I just had a great customer support experience with Galvin @ GreenGeeks. My request for an SSL question got answered, documented and implemented in less than a minute! That's awesome!!! Thanks Galvin
Great Technical Support
By John Vercelletto of johnvphotography.com from Long Island, NY
I don't need them often, but when I do, the technical support team is quick to answer (chat), quick to respond, and has never failed to quickly solve the problem. Thank you greengeeks for being awesome.
By William of camuk-services.com from Siem Reap
I'm a reseller with GreenGeeks and whenever I have a problem it is resolved in a matter of minutes. I have customers that contact me with a problem, it is very important that I get an answer to my problems as soon as possible. GreenGeeks allows me to resolve my customer's issues in the shortest time possible!
By Debbie Jenkinson of debbiejenkinson.net from Ireland
I have been with Greengeeks for a few years now, and have run inevitably into various technical problems always found the tech support very prompt, pleasant and knowledgeable.
Speed Post Maintenance
By Venkatanarayanan of thecsrjournal.in from India, Chennai
Dear Greengeeks The transformation in the speed of the site loading has been nothing short of phenomenal. I am very happy. I hope that the other issues that we had faced pertaining to non-availability of services earlier on will be a thing of past. Look forward to enjoying the new services.
I have been So Happy with GreenGeeks It was a right decision to move here
By Francisco Jose R of wappinmedia.com from Panama
In the last pas 2 years I have been doing business with GreenGeeks I moved here because I was not happy with the other hosting companies, because of the service that they offer its seems to me like the lie and with GreenGeeks everything is fast and clear. Thanks to Trey Garder, Ugo , Michael all the guys that always are right there to support you any time. Keep doing well guys
By Diva of bthenewgreen.com from Baltimore, MD
I have been so pleased with Green Geeks since I became a customer in March 2013. The customer service is excellent and the service is so proactive. I wrote about them in my blog entitled "Green Geeks in Shining Armor". For more details about what makes Green Geeks so great, read it here: http://bthenewgreen.com/2013/03/greengeeks-in-shining-armor/
Great ISP for several years.
By Greg Reinhart of azhakko.com from Phoenix, AZ
I've been with Green Geeks for several years and have had no problems. Tech support has been very responsive.
Greengeeks Hosting Upgrade
By Don Butler of hamuniverse.com from Near Dallas Texas, USA
I am the owner operator of Hamuniverse.com. A very popular ham radio information site. I am reviewing the recent upgrade done by Greengeeks recently and their web hosting in general. Since I did not compare the speed before the upgrade, I don't have any actual numbers to compare the old with the new,BUT...upon loading several of my graphics heavy web pages, I do seem to notice a difference in page loads. So take my word for it, Greengeeks knows their "stuff". Best regards to them and all that use them for their web hosting! My renewal is coming up soon with them, and I surely will renew it! That should say something about them.
By Jonathan Williams of 10ites.com from Toronto, Canada
I really have a lot of good reasons to choose GreenGeeks. Their support is speedy, knowledgeable, and a treat to converse with, their pricing is average for the above average shared hosting service, they are reliable and notify you ahead of maintenance times, and they genuinely give an impression that your business is important to them. The only two drawbacks to their services are fairly straight forward. The back up site from the CPanel is disabled. This is an important and key feature for the novice site admin like myself. The other is a lack of yearly discounted plans for higher tier service. I had planned to move my site to another host due to using slightly more resources on the odd occasion than the shared hosting plan had. A lack of time to take care of that and renewal time coming up fast, I renewed with the intent to move my site. With the new service upgrades, my site finally seems content resource wise on their shared hosting plan. I do not regret signing up with them just over a year ago and I do not regret renewing my service with them for another year.
By James Smith of jurbyjim from Coquitlam, BC, Can.
I operate a website of personal interest, am not very competent electronically, but have learned to rely on quick and pleasant assistance when trouble does arise, from any member of Green Geeks that I contact. It is a great service, even for those with little technical competence.
By Igri Zona of igri-zona.com from Veliko Turnovo, BG, Bulgaria
After the last upgrade apparently feels that it is better
Pretty good help for a novice user
By Sandy Vigil of sandyvigil.info from Las Vegas, NV
I am just learning to build a website and Galvin was very patient in explaining to me where to go on my account and how to accomplish what I needed at this early stage. Many thanks!
Terrific customer service
By Sean of cosmicview.ca from Ontario, Canada
Quick and effective response times to any enquiry. This is a terrific host, with an option to use servers based in Canada.
By Seth Yarden of sovesahva.org from Cambridge, MA, USA
I had a complicated situation with my old host company, repeated over-limit notices on email accounts that were supposed to be unlimited (and we only have 2 or 3 GB total). Communication was often confused and inconsistent, and my email communications and workflow were negatively affected. When I found out about GreenGeeks and looked into transferring our website and domain, I was impressed by the high professionalism and clarity of support communications. I am a bit of a novice when it comes to all these procedures, and have had some trouble, especially with being able to make my old IMAP emails accessible along with the new ones in my mail client, but I am learning, and the support staff have been great. Thanks to Galvin R, Vance K and Nick V!
By Jeff of saintjudes.org from Cupertino, CA
I run a Drupal site for my church. Hosting by GG has been very stable, and tech support for the web stuff is very responsive. I can usually get issues resolved over chat in just a few minutes. And the site rarely has any issues. So I am happy with keeping my website with GG.
By Hans Mikkelsen of menning.fo from Denmark
We switched from Amazon Web Services to Green Geeks a few months ago and we've been extremely satisfied with both performance, service and price level.
Galvin R is fantastic!
By Andy Page of fitnessrepublic.com.au from Australia
Galvin R was fantastic on the Liveperson chat. Sorted out all my problems straight away and was very polite.
Excellent Customer Service
By Mike of disengo.com from United States
Vick solved my problem in less than a few minutes. Great customer service!
By Emma Morgan of emmajmorgan.com from Bellingham, WA
Very satisfied with the service and quality of work!
Greengeeks the best choice in hosting
By Erick Quevedo of 3wzonaweb.com from McAllen, TX, USA
We have worked for over 5 years with GreenGeeks, always receiving excellent service. We highly recommend the use of its products.
Excellent service to host websites
By Gonzalo of posicionamiento.com.ec from Quito, Ecuador
I reccommend everyone to host your website with greengeeks. Thanks for the excellent technical support and service during the last 3 years, you are the best!
By Lorraine Johnson of moutainmediation.org from Waynesville, NC
Thanks for helping me log in to wordpress and get my website link so I could edit it again!
All Star Hosting & Support
By Alysa of passagehillstudio.com from Michigan
I couldn't run my business and website with such ease without the help of Green Geeks. I'm a web designer and have dealt with a variety of other hosting companies but know from experience that Green Geeks is seriously the best host around.
Great quick assistance
By Ben McMahon of creativecollective.co.nz from New Zealand
Thanks Nick V! I had a query that was bugging me and in a minute Nick had it solved. I'm sure 30 minutes of googling would have solved it and driven me insane but it's great to have a live chat where I can get assistance from someone much smarter than me! Thanks again!
Simply the Best
By Mr.Hales of wwandi.org from Champaign, IL, USA
Since my first day with Greengeeks, lo these many years ago, I have had nothing but positive experiences. Technical support got back to me in fifteen minutes on a very late Sunday night once. I just cannot say enough good about the company. When I started out making websites as a hobby more than a decade ago, I didn't know what a good host was like. I tried several of the free hosting sites and later moved around between a few non-free hosts, but when I found Greengeeks, I found a permanent home. Migrating to their servers was painless, quick, and easy. Getting the services set up was so simple even I could do it. And the customer service! Experience its like even one time and, like me, you'll never go anywhere else. Migrate to Greengeeks. It'll be the last move you ever make, I guarantee it.
Great Technical Support!
By Henry J of trueharmonywebhosting.com from Atlanta, GA
I want to thank the Green Geeks support staff for their great assistance and patience for helping me through some of the technical understandings while putting my website together. Special thanks to Galvin R for his patience and well mannered customer service. This is why i feel i made a sound investment to go with Green Geeks.
New to GreenGeeks
By Gavin Nellist of flybuywire.com from Staffordshire, United Kingdom
I recently changed my domain hosting from another very large well known hosting company, as my hosting plan was up for renewel. By moving to GreekGeeks I gained so much, unlimted storage space to mention just one great feature. The support team were great, they did all the transfer of files for me so moving my website to a new host was so painless (it was something I was quite worried about too). The support team are great, always on hand to chat online and help me out, which is great as I'm based in the UK so need online support rather than phone support. Just the other day I wanted to purchase another domain, so I sent an email to support, within 20 minutes I had a reply and 10 minutes later, an invoice was sent which I paid and just minutes after than my domain was ready for me to use!! Really can't explain how great these guys are. So I have great hosting now, with so many great features, and I'm paying far less for a 3 year contract that I would of done for a 1 year contract with my previous host. keep up the great work guys. Thanks for hosting me!
Good Job Folks !
By Shuvojit Moulik of cwforg.com from India
It was indeed a great experience with Green Geeks
Green Geeks ROCKS!
By Alison of labellefleur.org from Seattle, WA
I had some issues today and Nick helped me out. Got everything fixed super fast! I've been with Green Geeks for a few years now, and about once a year I have some sort of minor issue, my fault I think, and they are always super helpful and gracious.
By Darryl Mabini of darrylmabini.com from Manila, Philippines
Great support! Every time I have issues I just do simple click in "Chat with us" icon at the top left of Greengeeks sites. Thank you - and continue your greate service.
By Jorge Rodriguez of b2peru.com from Lima, Peru
First Class proactive Support Service.
The best Drupal hosting
By Pietro Cappai of pietrocappai.info from Carloforte, CI, Italy
GreenGeeks is the best Drupal shared hosting I've found. You can also use Drush, which is a feature you rarely find on a shared hosting. Technical support is excellent and response time non more than 10 minutes.
By Isaac of pcbsglobal.com from Anahaeim, Ca
I had been with two other hosting companies before and have found this one to have the best customer service and technical response time. I like the true "unlimited storage" deal which makes Greengeeks the best value for my money. Site access speed was good but with the recent upgrades, it is even better. Keep it up!
Glad to see our site moving faster
By L. C. Sterling of compellingconcepts.com from New Mexico
The GreenGeeks upgrade really is one. Our site is responding faster and pages are loading better.
login and use of website
By patty blake of phoebeengineering.org from Portland, ME
I was having a brain freeze and Nick V, was so helpful with his assistance. I would for LLBean as a customer service person and I really appreciate all Nick's help in getting me back on track with my website. He is the best.
By Susie Buckley of SE-Institute.com from United States
By Dan Murano of danmurano.com from Arlington, VA
Thanks for speeding things up. I noticed it immediately. Things were seeming slow over the prior months. Would like to see some tech. tips on upgrading my Drupal website to php 5.4.
By Kevin of sleepawake.com from Oakville, Ontario
very helpful, thanks guys
What a Host must provide
By Bruce Anthony of katiebooks.ca from Ottawa, Ontario, Canada
Dependibility, reliability, and technical support are the prime requirements of any web site, and GreenGeeks delivers what is needed. After trying other hosts, GreenGeeks earned my commitment to a multi-year hosting agreement, and I'm sure a long and satisfactory relationship.
By Maung Aye of aisa-travel-greentea.com from Nancy, France
I have been using green geeks's service since 3 years ago and recommend the future customers. It is reliable company which supports excellent service. I am so pleased to find Greengeeks, such a reliable company.
Long live GreenGeeks
By Emmanuel of mulsolutions.com from Johannesburg, South Africa
Because of GreenGeeks service, I am called Little Genius.
By Carlo Silipo of qldspeakeasy.org from Australia
I think GreenGeeks is great! It is much better than any of the webhosting services I tried in Australia. Keep up the good work. cheers Carlo Silipo
By Christine Anderson of ultimatesurvivorship.com from United States
I came to you as a techno-rookie (still am) because of the environmental aspect of your service. I had no idea what amazing customer service I would receive and what proactive support would be part of the package. You all rock!
I recommend Green Geeks
By Emily Buehler of emilybuehler.com from Hillsborough, NC
My experience with Green Geeks has been mostly stress free, and the two times I have had a problem, it was resolved very quickly. I am always able to reach someone in customer service by submitting a ticket. They were very helpful with my questions when I set up additional websites or installed Wordpress, and they made the process of transitioning from my old host easy. I have not encountered any technical problems like running out of space or anything like that.
By Zaher Nammari of hanthala.com from McLean, VA
I just started my membership. I'm very happy from the technical support when I need it to fine tune my website. The tech person on the other end was very courteous and very helpful. I'm very happy - thank you
Support and User Friendly
By Paul Larocque of craftedtreeproducts.com from London, Ontario
I found right from the beginning, when I first started using "GreenGeeks", that your services were excellent in all areas. I have been recommending you highly, to everyone who asks me where they should host their website. The best just keeps getting better :) Thank you all Paul Larocque
By bruno feijao of from Lisbon,Portugal
I'm not very experienced in web developing, so hosting a website was something totally new to me. I found it was quite simple to host my project with you guys, and when i needed assistance you guys came through very fast. So all i can say is that i'm very happy with what i've seen so far.
Looking for a webhost...check out GreenGeeks you will not be disappointed!
By Sandy Chernoff of softskillsforsuccess.com from Vanouver, BC
I must admit I was worried about the changeover from my previous host...not being very technical. In the end I have found GreenGeeks to be most supportive, helpful and responsive to inquiries and issues....so I am truly happy with this hosting company and the results I am enjoying due to their attentive, pleasant and helpful staff.
Best service ever!
By Lily of www.liliescleaningservices.com from Chicago
great hosting company
By Gerhard of goodnoni.de from Fiji
We ahave more than 10 web sites with Greengeeks and are very satisfied. Excellent and fast service and technical support. We recommend Greengeeks.
By Ceferino deza of greenersdeli.com from Mexico
Hello I have to say that when things do not work the customer service is really good, but I have been a client for almost 4 years and I had several problems logging into the email, receiving emails, using apple mail with this etc
Green for Life
By Ash of amgconsultingservices.com from Toronto, Canada
Going Green with greengeeks.com was the best decision I've made since we've gone online. Great customer service, especially from COO Kaumil Patel.
By Patrice of Artdeflou.com from Paris, France
Hi guys, Seriously i use lots of online services about web hosting or domain management and so on, and greengeeks is my best experience so far, not jusrt that the service works fine, but when i got any kind of question problem or issues with my space, my blogs, my security and so on.. They always help very fast and with very easy way to understand what have been done, whats going on or what i must change on my files... Real cust support is just priceless..
By BMcCarthy of breathemovebewell.com from California
I love everything about GreenGeeks! Thank you for such wonderful technical & customer support & for being an environmentally responsible company!
I appreciate GreenGeeks
By Lindy Flynn of computertutor4u.com from Sandpoint, ID
I started with GreenGeeks because I wanted a green web hosting company. Now I recommend GG to all my clients because there is a real live person that they can call. And I like the Cpanel interface! Thanks for the support! Lindy Flynn, Sandpoint ID
By L.N. Gaspar of MetropolitanNetworks.us from Morgantown, WV
I have been with GG for about 3 years. Easy communication was one of the reason I stayed. First year was hard. Second was better. This year was very good as far as their customer service is concerned. Easy to reach them and the response comes uber fast. The only thing I don't like is that I have recommended GG to people who became customers there. But never got credit for it.
Best quality and price
By Miguel Lara Hidalgo of agroconsultoraplus.com from Buenos Aires, ARGENTINA
Our experience with GreenGeeks has been always successfully. We are so happy by letting our hosting in excelents hands: all Green team is professional, help-oriented and quick responsively. We remark the constant advise to install and better the performance of our VPS. Some years ago we decided to go green. Everyday we confirm it has been a good choice.
Best of the best
By Mario of from Gatineau, Québec, Canada
This is my fourth hosting company and by far they're the best I ever experience.
By Lowell of thevideogenius.com from Atlanta, GA
I've used most of the major hosting providers and I've found that Green Geeks has by far the best customer and technical support. That's why I recommend them to all my clients and use them personally. Excellent value.
Great Technical Support
By Amir of international-construction-networking.com from Toronto, On, Canada
GreenGreeks Hosting, they're great, however I am a new, the quality of service is great. I highly recommend them, and I wish you good luck with your web site, and or business.
By Juan Carlos Solís Alfaro of gecko.co.cr from Costa Rica
There's not a single complain about my expirience with GreenGeeks. They have a great support staff and the response time it's awesome. Their service it's very stable and they continue to improve it every day.
Limited but positive experience so far
By Shane Rapp of shanesworkshop.com from Porterville, CA
I don't really have any complaints at this time. Everything so far has been very good. If I had to nitpick I would like information to be more organized so its easy to find but the customer service (Example: Nick V) has been great so I am glad to be using your hosting service.
New to Green Geeks
By Matt Lawrence of matthewrlawrence.com from Ontario, Canada
I am very impressed with the technical support and customer support I have received thus far. Switching from another company to Green Geeks was very stressful, even for someone with some technical ability like myself. But the team at Green Geeks was with me every step of the way. I really appreciate it.
I host over 25 sites with these guys. Great Service
By Juan Aguilar of quieropelear.com from Guaetemala, Guatemala
Hi, I´ve been with GreenGeeks for about 5 years now. And Im happy to recommend them. I host over 25 active projects and have always counted on them for great support.
Sales helped me tons
By Eva of from United States
The sales department was incredibly helpful, even on a holiday week-end. My wait time was extremely short, and they charted my next steps to accomplish my goal in a complex situation. What great service!
Galvin - Give That Guy a Raise!
By Alan of trilliumwest.com from Guelph, Canada
Super helpful and thorough. Very very quick. Best chat support experience i have ever had. Thanks again
Best web hosting company period!
By LJ of elkorealtors.com from Elko, NV
There is so much value using greengeeks to host my websites. I love the fact that the energy used for my sites is environmentally friendly. Just the best hosting service out there. Period.
Galvin R is awesome
By Ryan Naylor of donate.40x28.com from Asheville, NC
Galvin R is awesome
A Great Support Team
By John Altendorf of creativejuicesproductions.com from Albuquerque, NM
My web address got contaminated and I could not figure out how to fix it. I called and placed a trouble ticket. I was extremely worried that we would loose business and within a couple hours GreenGeeks Support Team got me up and running. The Team is fantastic, quick, reliable, professional, and responsive. I recommend GreenGeeks to everyone I know. You won't go wrong.
By Ty of fiberhost.us from Fort Wayne, IN, US
Great Host. If i have a issue i know that even in the middle of the night that they will be there to help. Really good host. I will recommend them for sure. The panel's are not the easiest to understand and get but with the awesome support staff there to help, it made it very easy to setup anything.
Best of the Best
By Mohamed Nour of prodevhosting.com from Egypt
the best reseller plan on the planet. great and fast technical support. servers never goes down. i love greengeeks .
By Debbie of ourheritagehouse.com from St. Joseph, MO
Your billing dept. Was very fast and accommodating. Thanks for that great service!
Your digital experience can be green...
By Hector Hernandez of soportepro.com from México
Relax and no wait for response. People that surf the web are looking to find the best place to shop, travel, play and this places are hosted with GreenGeeks.com like Us at Our main site: http://www.soportepro.com One of our proyects with more than 500 stores and 20000 monthly page views: http://www.plazasdemexico.com and other sites like this... Your business can be GreenGeeks.com today!
They are now the best provider on the planet
By Drago of from
After they upgraded their servers the service they provide is ROCKET FAST and stable! Tech support always answer fast and together we solve the problem.
Hosting & Support
By Achiles Archie Mercader of archiemercader.com from Cebu, Philippines
Since year 2007 im always jumping from other hosting to different hosting looking for web best hosting solution that is more reliable at low cost until i found greengeeks. I am blessed that having their hosting features is more than enough for me not to find another web hosting, very ecofriendly and great technical support too. Two thumbs up!
Great reliable service
By Melissa Connolly of emtwowebstudios.com from Charlotte, NC
Being a online small business owner, I need to know that my website is up and running. If it's not, we're losing clients and money. Since switching to Green Geeks, our site is faster and our uptime has increased dramatically. The support is fast, and more important efficient. We can confidently recommend Green Geeks to all of our clients.
Just Plain Awesome
By Brian Gundlach of gundlach-marketing.com from Oakdale, CA, USA
I've been with green geeks for almost a year now. I do web design and development, So I use a reseller package to be able to help with administrative tasks for my clients. Any time I've ever needed help getting something done they have been just fantastic, Quick response times, knowlegeable technicians, the whole bit. These guys get an A+ rating from me and all my customers too. If you need to make a switch, pick Green Geeks. They're the best!
By Marius of dcs-ktech.com from România
Yes, I work with Greengeeks for almost five years. It is the best company which I work with.
By Rod Amador of pixelidot.com from Mexico
I love the service and the help center you are great¡¡
Excellent and Reliable Host
By Kapil Sanghavi of vipullife.com from India
I have never experience any problem whatsoever so far in my last 2 years of hosting history. Their ticket responding time is also very fast.
In Love with GreenGeeks
By Heather of freshstartflips.com from Detroit, Michigan
I am in love with Green Geeks! They are so kind and patient and supportive. So smart. Thank you Green Geeks!
By Brennen of dakotaautoshine from Bottineau, ND, United States
I had some trouble getting everything set up once I had the site coded and ready, but that was expressly cleared up by a Mr. Galvin R. who helped me get through the mental block I had at the time and get everything set up wonderfully. 10/10 would use again!
By nicko of azurian.com from
yes, behind a great service there are this nice people and nice timing
By Jinhee of samuelansah.org from Ontario, Canada
I was very pleased with the service I received when I chatt with Calvin who took my questions gave me a right service.:)
By Angie Whittemore of bocasdeltoro.travel/ from Bocas del Toro, Panama
Been using GreenGeeks for a few years and their support is excellent. Even when I had my doubts they would call me and help me out. I don't know of any other hosting company that does this. Highly recommended.
Thank you Gavin R
By Melissa of lundendesigns.com from Portland, OR
Gavin was super helpful and patient with my questions. I am not sure what he did, but my login issue seems to be gone.
By Sarah of samuelansah.org from Hamilton
Thank you so much for giving me a good service.
By Laura of coastalproofreading.com from Shallotte, NC
Every time I have had a question, I have received very prompt and polite service. Thank you!
By Biodun of e247mag.com from Nigeria
Am really impressed especially their customer care.
By Fernando of pedradura.pt from Portugal
Every time i need them... they are there and i can rest assured it will be fixed (even if it was i that #"$%#$%&$ it up. Couldn't be happier with hosting and tech support (amazing fast and corteous)
Helped Us Recover Our Website
By James Bussard of frederickforchrist.com from Woodsboro, MD
We are a local church that was unable to access our website that works off Wordpress. The tech support at GreenGeeks was very helpful and fast with a solution. They even told me what caused the issue. Within one day we had access to our site again!
By Vic Bacon of vicbacon.com from Derby UK
Great service Thanks
LOVE GREEN GEAKS!
By joshua birge of alt-fire.net from TX
I had used go daddy for so long I never knew what good web hosting was! I fully switched to Green Geaks last year for all my domain and web hosting needs! Their set ups is so simple clean and easy to use I have never had one problem getting any work done! I wouldn't go back to another hosting or domain service because GREAK GEAKS is the best in my opinion.
Green is Good
By Francis Vorhies of earthmind.net from Divonne-les-Bains, France
We have been using GreenGeeks for several years now and can happily say that green is good. Not only is the company committed to being environmentally responsible, it provides an excellent service. A key feature is its ability to respond to technical requests promptly and clearly. Highly recommended!
GreenGeeks is our solution...
By O. Del Castillo of beonlinepr.com/ from San Juan, PR
After months trying to have stable servers with HostGator we finally found the solution we was waiting: Migrate to GreenGeeks. Even the migration was so easy that I would have liked to have more servers with other people just to enjoy the transfer.
Google for nonprofits
By Colin of ejcw from Sacramento, CA, USA
I am a technical novice. The nonprofit I direct was approved for Google for Nonprofits ages ago, but I never could verify the domain. I asked and was rewarded with great technical service from GreenGeeks via the chat feature. You all were great!
By Jose of hoperiders.org from Tennessee
This has been easier than I expected. My site was up in no time the same day. Tested their Chat, although it took a little time, once they responded the response was spot on. On the phone, quick response, accurate information, no excuses or multiple transfers to answer the questions, whether billing or technical support. Thank you so much for the great experience!!!
By Julia S. of bancanadianapples.com from NYC, USA
i subscribe to greengeeks and i had a question. i used the 'chat' feature. it was quick and easy to use. my customer representative Vance K. was excellent. he answered all my questions and was friendly, professional and polite. excellent customer service. thanks.
The Best in the Business
By Kim Floyde of kimfloyde.com from Montrose, Colorado USA
As a web designer, I work with many hosting companies, but GreenGeeks is, by far, the best. In the rare instances when I need to contact their support team, I always receive a quick response and they usually fix the problem immediately. I strongly recommend them for anyone looking for a hosting company you can count on.
By Gordon Simmons of businesswebstrategies.com from Rochester, NY USA
I have been a GreenGeeks customer for several months now. I was first attracted to GreenGeeks energy policy and decided to try them out. My business website is hosted by GreenGeeks and I have only great things to say about the service and support I have received. First and foremost, it is great customer service that I require, and that is exactly what I get with GreenGeeks.
By LC Dickens of rlsoaps,com from Washington, DC
When my redirected URL was erroneously deactivated by NS, Green Geeks came to my rescue! Nick V. had me up and running in minutes, minimizing the impact to my sales and customers. I can't thank Nick and Green Geeks enough! Truly customer centric and astute, I highly recommend them. Thanks again!
Excellent service & support
By of jp3design.com from Auckland New Zealand
I have been with Green Geeks as a reseller for several years now and I find their products, service and support to be of the highest quality. Initially I had reservations about using a USA based company because I thought any support issues would take a long time to resolve (This has been the case with other providers in the past)but Live Chat support is amazing and 99% of the time I get all issues resolved through this medium, with friendly and knowledgeable staff. Green geeks provide web hosting and reseller packages that are cost effective, reliable and great value. I highly recommend Green Geeks to any web company resellers looking for a fantastic solution to contact Green Geeks.
By Melvin Oakes of patandmeloakes.com from Austin, TX
Had a problem with website after green geeks change server names and no longer had temporary server names. Even after making the change with the domain registrar the sites would only reveal the index . Galvin was able to provide GreenGeeks redirects for both y sites which fixed the problem. A very efficient employee.
customer service/technical support
By Kristine Barys of k-reneasingenuity.com from North Richland Hills, TX, USA
I'm new to all this and the customer service and technical support teams have been fantastic with helping me. Although, at times I felt very stupid with the issues and questions I was asking, not once were the teams rude, they were very patient and courteous. Thank you again to David Rodgers, Chris Racicot, Vance Kent and Greg F. for all your help! Hopefully you won't hear from this pain in the butt for awhile!
By Angelo of n/a from Ohio, USA
I was in the process of moving some websites over from another provider. I had a hiccup, and reached for the live 24/7/365 help. Galvin was online, and took great care of me and my questions. His responses were accurate, and he took ownership in finding the solution to my problem. And, when I mentioned what I was doing, he offered that GreenGeeks could actually do the website migrations for me. All in all, I'm very pleased with both the level of personalized support, and great value for the product I'm getting.
Very quick support
By Frank of wirtschaft-und-finanzen.net from germany
I had an issue on my websites. The support team replied immediately and helped me within 10 Minutes. Great Support!
GreenGeeks are awesome!
By Cathy Tocher of saltspringnaturals.ca from Saltspring Island, BC
I am a novice website builder and have had so many questions while setting up my site. The GreenGeeks staff have been SO patient with me and have explained every thing I need to know. Thank you so much!
Got Technical help
By Bhart of idesi.tv from India
I have got the technical help from Galvin R. It was very usefull to me. Thanks a lot
I am very happy to be with GreenGeeks
By Francisco of wappinmedia.com from Panama
love you guys ….you are awesome , this is why i still here with you for more than 2 years. I am very happy with you.
Generally great hosting, but some serious flaws in tech support
By Gordon Kramer of gskramer.com from Amherst, MA, USA
I was a big GreenGeeks fan until I had some nightmare experiences with the tech support in the past several months - as a result, I now plan to switch to another host when my current contract is up. I have a software installation that uses a cron job, intended to run once per minute. It had been working fine for some time - then it suddenly disappeared, ie, the job was removed from my site and the software stopped working. Tech support had no explanation. I re-created the job. A month or so later, it disappeared again. Again, no explanation. Finally, a level 2 tech support person told me that they don't support cron jobs that frequent, as they put unacceptable loads on the server (this is a tiny job on a site that gets very light traffic) - and that the minimum interval they support is 15 minutes. So their policy was: Allow the customer to set up a job that runs more frequently, then delete it with no notice or explanation to the customer. I tried to reach a senior person in tech support about this. It was impossible, I was stonewalled by the level 2 support people. Finally I wrote to the president of GreenGeeks (it took some effort to find out how!) - several months later, I have received no response. That's not all. I complied with their 15-minute policy, which is stated NOWHERE on the site, not even in the fine print of the customer agreement - and then the cron job stopped working again. This time it was still there, but not functioning. Level 2 tech support told me that the job had "possibly" stopped working due to a cPanel update on April 30 2014. Again, there was no notice from GreenGeeks about this update, or that it could affect the functionality of cron jobs. The same person also said that they "strongly recommend" against setting up jobs as frequent as 15 minutes, and suggested that 50 (fifty) minutes would be more appropriate - for a job that takes a few milliseconds to run at the most. At no point was there any acknowledgement of responsibility on GreenGeeks' part, for arbitrarily deleting cron jobs without notice, or for failure to inform customers of changes that could affect their sites. Greengeeks has some great practices with regards to using green energy and contributing to the community - it's what attracted me to them in the first place. But such practices need to be matched with a sense of responsibility towards customers that seems to be lacking.
Galvin R -
By of from
Galvin R helped me over the chat and it was a quick and painless experience
By Assad Yssouf of mercisambi.com from Le Mans, France
I'm happy with the responsiveness of your technical service. Galvin R has found the solution to my problem quickly, and I appreciate many courtesy of the latter.
By Alun Davies of simplicitywebdesign.co.nz from New Zealand
I host with several companies but none offer the same level of expertise via a chat window that Greengeeks do. The techs are always fast, knowledgeable and friendly.
By Lawrence of socialmediahosting from TX
Galvin R helped resolve me problem right away, had been trying to fix for 2 days, he got it fixed in 10 mins.
By James Conner of lumenfactor.com from Tyler, TX, USA
Gavin helped me work through some issues I encountered transferring DNS servers and gave excellent customer service through chat support. Everyone who works at Green Geeks has told me exactly what needs to happen to solve my problems.
Wow. Simply wow.
By joshua richards of plrpowernetwork.com from Bremerton WA
Best hosting company I have used yet. There have been a few issues, mostly with DDoS attacks, and greengeeks have gone out of there way to help, even going so far as installing captchas and such for me. Would defiantly recommend them for the support response alone!
Great tech services!
By Ricc Bishop of meditationinorlando.org from Orlando FL USA
Our site was suddenly coming up with error messages and we don't really have anyone savvy here at our on-profit to troubleshoot. But in GreenGeeks chat with Nick V he solved out issue within minutes! I am a customer service trainer and I have to say your technical service is impressive.
Customer of R.
By Bosko of advokatrs.biz from Bosnia and Hercegovina
Hi You gays doing excellent job.Special thanks to Vance. George is a bit difficult to understand Customer R. Best Regards Bosko
By Avnish Nanda of publicinterestlitigation.ca from Canada
Galvin R provided chat assistance for a problem I was having with my website. He responded quickly, identifying and solving the problem immediately. I really appreciated his support.
By Stephanie of trafficbuilders.com from Newburyport MA
Nick V - just helped us out! Working with GreenGeeks is fantastic!! Thank you so much!!
GreenGeeks the Best hosting provider
By Jitender Kumar of seowebconfiguration.com from New Delhi, India
I am hosting my as well as my clients domains in my account and I have found the greengeeks the best hosting provider. As and when I faced any problem, I got quick solution for it. GreenGeeks team is also really brilliant and fully capable to handle all technical as well as hosting issues. I am really thankful to God to find me GreenGeeks.com as my hosting provider. I recommend you all to host your domains with greengeeks. Really the Best.
By Dol of from East Coast
It's 1am on the East Coast and I'm about ready to give up on an issue I'd been going at. I decide to try my last resort to contact you guys and I get Galvin R. on the live chat. To cut a long story short, I told him my issue and he says check your site 2 mins later and it was fixed. He also answered my questions about how I probably got into the fix in the first place (which was important to me). It's my first customer service contact with you guys and gotta tell you it's a great first impression.
By Brandon of w00thosting.com from Maine
I have used many different kinds of hosting providers in the past and when it comes to reseller hosting you need a company that is going to be there to help you along the way. I have spoke with other companies and some of their services were great but the customer service was horrible. With Green Geeks they are always there to help. I once was on the phone for 26 minutes with a sales rep asking questions before I was even a customer. The sales team is very nice and they know what they are talking about. So if your looking for a great company then I would suggest Green Geeks.
Awesome Tech Support
By Kara of fairleaf.org from Ithaca, New York
I am not tech-aware- Gavin R on chat support was able to handle my problem and fix it directly for me. Lifesaver!
I love Green Geeks!
By Aaron of TheGreenEntrepreneur.com from Melbourne, Australia
I have scored 3 for a few items, but only because I have no experience with those as yet. However, as a total web novice, trying to teach myself about web sites, customer service and tech support have been bloody fantastic. Especially Vance, Galvin and David. They are so fast to respond (I'm some 15-17 hours ahead in Australia) and even helped me by doing tricky little task on my sites that I could not work out. I cannot rate the customer service and tech support high enough.
By of from
Super fast support even by email or chat. Keep this good job forever :)
AWESOME TECHS AND SALES
By Mark of starhawkdesign.com from Provo, UT, USA
MR. Galvin R supported me a couple of times, each and every time he has been outstanding and more than helpful in every facet, Galvin R is knowledgeable and very quick to assist and ensure satisfaction, even with the million question i had, Galvin R answered all my questions and provided me with a link to future reference for each one! I sure hope everyone else is as dedicated and knowledgeable as Galvin R.
Best Customer Support
By ridwan of ridwanstudio.com from Indonesia
I'm very recomended this hosting... Customer support is very2 friendly...
Excellent Customer Service
By Riki of illuminage.asia from Hawaii
Galvin is always there to help me out. In fact, all the support staff is amazing. Thank you Galvin and George for all your help.
Great techinical assistance
By Hernando of larimarblueambersilverpendants.com from Dominican Republic.
Here at GreenGeeks, I have been, perfectly attended, by the technical support agents as well as by agents from other areas. I have received all the necessary technical information and assistance to put my website on track. Even apparent difficult things are made easy by the very knowledgeable and great GreenGeeks' technical support team.
Recent online chat help
By Karen Karo of http://www.doublekkenterprises.com from Bethlehem, PA, USA
I chatted with Galvin R today. He checked on my problems logging into multiple wordpress sites of mine. He was quick and fixed all the problems! I never had to repeat myself which is a common downfall of some online chat support.
Green Geeks Support
By Shardai of keltechdesigns.com from Little Rock, AR
When I finally decide to chat support, I'm excited when I see that Galvin is answering my chat because I know what I need is going to get done in a timely manner! His support is phenomenal and is one of the main reason why I will be a long term client of Green Geeks!
By Shardai Kelly of keltechdesigns.com from Little Rock, AR
Every time I have to reach out to Green Geek for support, I always receive nothing short of the best. Gavin, Vance, and Nick have really made my experience the exceptional! Thank you so much!
Grest customer service
By Marie of coleaccountingsolutions.com from Toronto, Ontario
I just set switched my website to GreenGeeks and I spoke to Dan for tech support. He walked me through the set up of my email and stayed on the phone with me until I had everything in working order. In another example, I was told by other hosting sites that I could not migrate my site. I spoke to Brandon and told him what I was told by other hosting suppliers about migrating my site he said let us try he helped me make a request to migrate my site. Within 2 days my site was migrated. Thank you Dan & Brandon
By Michele Goldman of makeupdetox.com from Montreal, Canada
I recently had to interact with another hosting company when I made a site for a friend. After chatting with them it made me appreciate GG more. They're always friendly and helpful, and wait times are so short if any. They've fixed many problems for me and it's reassuring to know they're there if something goes wrong. Plus, they're wind-powered, which is so great. They're my first hosting company but I can't see ever switching.
By naima of coachingrdv.com from london
I am very pleased with the level of service provided by George, he was very clear and took the time to explain everything step by step. I was very frustrated with the experience so far and feeling confused as to what to do to access my account. thanks for your patience and commitment.
Galvin the support guy
By Amit Tzur of turbodieselnelson.com from Panama
Galvin help me today setting up my second site, and actually took over in removing old installation, installing and setting the new WP site in minutes. Thanks for the great support!
By Michael Kang of thecommath.com from NJ, USA
I had two chat sessions so far. Both times, you guys were great. I am looking forward to what you hosting service can do for me.
By Thanos of timely-cost.eu from Greece
Awesome support as always.... And remember..V(ance) for Victory!!! :D
By Fernando of pedradura.net from Portugal
Been great so far. Going to migrate all my domains here asap.
By Danny of blessingstudios.com from Philadelphia, PA, USA
When you need some help, because got some little problem,and you need continue working. The support team and green geeks personal, are there for helping you. No matters wath time is it. they are just here. when you more needed. thanks a lot guys.
Best! Quickest service ever!!!
By Gondar of btlawn.com from BC, Canada
If you need peace of mind, there is no other choice. First problem I have ever had with GreenGeeks was 3 years after signing up. Was resolved in..... 90 seconds, start to finish! Thanks Gavin! ;-)
Great Support from George!
By Dan of skaleronline.com from Melbourne, Australia
Hi Green Geeks, Just wanted to express my deep gratitude towards George who helped me out with transferring my name servers across to GG and helping me to addon a new domain and install wp correctly. He was very patient and methodical in his approach. Keep up the great work guys! Dan
Always Quick and Friendly Service
By Tami Jones of KiiCH.com from Tucson, AZ
I've recently left another host that I was with for over tens years for GreenGeeks. They are always easy to work with, quick and professional! I do and will recommend them to all who need reliable hosting!
Very Helpful Online Chat Service
By Nancy Hoang of hopelessthunder.org from United States
Galvin R. helped me in the middle of the night (EST) and he was very helpful. It'd be nice though to have a feature in the chat that lets me see that the other person is typing. Just so I'd know there's someone on the other side.
Always the best!
By Dylan S of alienpowered.net from Canada B.C.
Every time I contact you guys it's always a pleasant experience, very professional customer service and I always receive a speedy response. Spoke to Vance today and my question was answered within minutes. Keep up the great work guys, It's always a pleasure doing business with you!
Best Support Ever
By Moncef Abbad of abbadhost.com from Fes Morocco
The best support team you can find.
Brilliant Support at any time of day
By Stuart Gow of denaraumarina.com from Fiji
Just spent 20 mins with george who dealt with a load of stuff ups (on our end!) and solved the problem effortlessly (on our part, not his) Can't recommend them enough.
[#YOM-522-77690]: Dedicated IP and SSL Certificate
By Maria Gagne of mycfo-ok.com from Lawton, OK, United States
I thought my website was secure and only found out today that it was not. I was pulling my hair out trying to figure out the emails and what I was supposed to do. This evening,I was on line with GEORGE for close to an hour. He helped me so much. I am absolutely impressed with his professionalism and his technical expertise. He was such a big help and cleaned a bunch of old ugly stuff in my structure. GEORGE was a dear. I cannot tell you how much he assisted me. I had had to contact support many times in the past but normally had to find what I needed on my own. George just took care of everything so all I had to do was answer questions. It was such a relief. Thank you so much for hiring GEORGE! I recommended Green Geeks on one of my professional threads on Linked In today. My domain name provider recommended you and I am glad that he did. You are a great value for the money!
Last host you will ever need!
By James McGaghey of gtapaintball.ca from Toronto, Ontairo Canada
GreenGeeks has been the best host experience I have had since I started coding web sites 15 years ago. I have experience with free hosts to paid hosts and none of them have the customer service, quick support or as feature packed as GreenGeeks. Their hosting is packed full of features and tools to make your hosting life easier and a friendly hand just a click away if you run into trouble. They are also very rarely down.
Just always there to help
By Stuart Gow of denaraumarina.com from Fiji
Just had another hiccupthat was a bitt too TECH for me in regards to cPanerl/WHN logins where I got lost. Gavin solved my problem in the chat window in like 2 mins flat. Awesome!
By simone of from Naples, Italy
I simply think you guys are the best. Always ready to help me. Best hosting and support service I've ever experienced. Thank you
By Patricia of provincetownartguide.com from Provincetown, MA USA
I opted for Green Geeks VPS which is a larger annual payment than I'm used to simply because I was so impressed with the consistent technical support I've been receiving. Even when a particular problem presents a challenge, most of the techs have been patient and willing to go the extra mile to solve the problem. I have recommended your firm to many people. Thx Will Corbett in past and to Keith Miller this evening, but there are many others who have proved equally impressive in their professionalism and willingness to troubleshoot issues I've encountered.
By regus of muafaces.org from NY, USA
Great live customer service. I am completely new to web design etc and they always have patience for people like me! ;-)
tech support is awesome!
By z. of zklukkert from new orleans, la
I had a problem after two years of perfect service. My website was down and I couldn't figure out what I did. Clicked on green geeks chat in firefox (doesn't work in safari), and 5 minutes later my site was going again. Excellent, fast service.
By G Tate of apcit.directory from England
very helpful and friendly - and quickly accessible by knowledgeable staff - for beginners like me.
By Foong Pon of my-cloud-host.net from Malaysia
All these while I am pretty satisfied with GreenGeeks. Until this moment, I just cannot stop myself to give a thumb up to GreenGeek. Not only the speed of technical response time, but the resolution time is amazingly fast and effective. Excellent! To Galvin R. a special thanks is due for resolving my problem in minutes.
Best Value + Best Support
By Lowell of thevideogenius from Atlanta, GA
I've used greengeeks for my main site for approx 3 years now. I've also used godaddy, bluehost, hostgator and dreamhost for other sites. Compared to the other hosting companies, greengeeks is cheaper and they have the best support. Not all of the ones I tried were bad but greengeeks continually proves that it's the best. It's inevitable to have issues come up, I've experienced that with all of them. However, every time I've ever had an issue with my greengeeks hosted site, I just fill out a ticket and the issue is fixed immediately with polite customer service. I won't name names but a couple of the other companies took days and even weeks to fix issues before. Just overall very satisfied with greengeeks and will continue to recommend them.
By Bill Doherty of emathguy.com from Fairfield, CA USA
I cannot ask for better tech support than what I consistently receive from Green Geeks. First, I don't need to contact them often, because the site is very reliable. But occasionally I have a database error (more the fault of my platform than of my host, I believe), but they're always willing to go in and fix it for me. And every fix has been fast, complete, and friendly. What a fabulous service!
Exelent Host with reasonable price
By Evans of webhost.co.tz from Tanzania, East Africa
Been hosting with greengeeks for a while now. their prices are so competitive with the storage and features they provide. i will definitely recommend ppl to use these guys
Great Value & Service
By JF of ScreamsAndDreamsEntertainment.com from Canandaigua, NY USA
The 24/7 "Chat Window" techs are very helpful, knowledgeable and quick to respond. The actual site could use some "newbie" tutorials or guides, but that's more my ignorance, I think.
BEST PLACE EVER!
By Alec of japamaz.com from
FORGET EVERYTHING. HERE IS THE PLACE TO BE! BEEN ON GERMAN SERVER PROVIDERS AND THEY ARE NEVER AS GOOD AS WHAT YOU CAN FIND HERE! AMAZING!
By Leonardo of aerospoke.co from Detroit, MI, USA
I already hosted my websites with Hostgator and Site5. By far, GG have a much better hosting solution, specially if you use hosting solutions like VPS. The worse happened with one of our websites and we needed to restore it. It took a few hours but the website had a huge database. By the end everything was done perfectly. Great service and great support!!
By Yannis Remediakis of ronico,gr from Houston TX
Great Service! Fast & reliable. Thank you GreenGeeks
You guys rock
By Marie Cole of coleaccountingsolution.com from Toronto, Ontario, Canada
I was with Godaddy for two year, they raised my price then told me I would have to upgrade my site which mean I would also have to rebuild my sit. I asked how is this worth my money if I am being charged more and having to spend hours rebuilding my site. I was told if I don't feel that I am getting my monies worth then to find another hosting service. So I Googled hosting and GreenGeeks was the second site I spoke with. The first site was filled with false advertising and wasted an hour of my time. GreenGeeks offers what they advertise, they were straight to the point and did not waste my time. Not to mention the best customer service I have dealt with in a year and a half. I will be placing an order for hosting.
help with problem
By Nadav of nerc.co.il from Israel
my website was down for some reason. I contacted the online chat assistance and within a minute it was back up and working again.
No Problem Insurmountable
By Mark Anderson of carlow.ca from Halifax, Nova Scotia, CAN
So far, even with my relative lack of experience the migration team and support team have kept this process going and we are nearly done..gong live later today
By Mark of from Bradenton, Florida
So far you guys have been great! David R was extremely helpful : )
Personal thanks to George
By Bas of biiis.com from RU
Personal thanks to George. Helped a lot.
Best Customer Services Hands Down
By Ryan Payne of coastalbendcomputers.com from Corpus Christi, TX, USA
I have spent 5 hours tonight looking at spec sheets, faqs and everything else for all the popular reseller programs around. I live chated with most of them and felt like I had to wake up my customer service rep. With Green Geek I had the best Support ever from a rep named George he was very responsive, had answers to all my questions and is 100% the reason I purchased from your company. GreenGeeks Pricing plans are amazing but having George explain everything to me is what made me realize how great of a service your offering.
Problem solved in 10 minutes
By Mark DeBusk of debuskoriginals.com from United States
I wasn't able to view my website and I had to reach important information from it. I went to live chat and my website was up and running in 10 minutes. I am happy with the fast and reliable service. Bravo to GreenGeeks!
Easy, for this beginner!
By mindful momma of mindfulmotheringandliving.com from Ventura, CA
Thank you for making it easy. Especially for a beginner. I am learning the ropes and feel comfortable asking the basic questions about hosting my new site!
By Rd of lostawareness.com from Venice, CA, USA
Each instance I've dealt with GreenGeeks my questions have been dealt with impeccably. The support team representatives on chat are helpful, patient, and encouraging. In this particular instance, Galvin R recognized what I was trying to say before I could even get it out in words. And now once again, I am a happy little camper working industriously on the sites I have housed with GreenGeeks. Thanks Galvin, thanks to all the team reps I've spoken to in the past, and thanks GreenGeeks!
By Deborah Rogers of debstaxiservice.com from Richmond, VA
I just joined and had my website switched to Green geeks! Today I was able to open my control panel and see what I could do! I was so amazed at how easy it was to navigate! I used the icon to help your site with the SEO and it took my low ranking site for 4 to 100% in a matter of minutes! I could not believe it! I can't wait to see what else I can do on my own! I also love the fact that some one is always available to chat and help when I need it!
Galvin R was great
By Greg Zike of geekyguys.com from Champaign, IL
Had a security issue with my website caused by myself typing the wrong password in too many times to my FTP. Chatted with Galvin R and within a few minutes everything was back to normal. Galvin was great and handled it fast and professionally. Thanks, Greg Zike GEEKYGUYS
By Nicholas Hintibidze of koka8.com from new york, ny
Vance helped me as well as I could hope for and resolved my issue
Ugo S was great!
By Harry of ammediatehosting.com from Norfolk, VA
He was fast, helpful and professional
By Kunal of konectdesignstudio.com from India
I have been hosting with Green Geeks from past 2 years and had never experienced any breakdown in the service... Green Geeks deliver what they promise. Thank you Green Geeks and team, for providing so amazing service around the clock, you guy's simply ROCK...
Ugo S saves the day again
By Sam of burnsfilmcenter.org from United States
Anytime anything goes wrong, he's on top of it. Always fixes it, very quickly. 5 stars, and a round of applause.
Very Good Service re Account setup
By bert twomey of from Toronto Canada
Had problem re Account setup & David R in support solved and helped all setup and fixed in 20 minutes Thanks bert
Best choice ever!
By David E. of payc.com.co from Bogota, Colombia
I was a former user of 1and1.com hosting services, but tired of having so many issues and getting resopnse from support after more than 24 hours and having no Cpanel or any other user friendly GUI. I decide to move on to Greengeeks and let me tell you all my users start to feel the change. More features, a brand new website, unlimited email space, well in summary best hosting and BEST SERVICE/SUPPORT EVER!! Special thanks to: DAVID R. VANCE K. UGO S.
Always great help
By Stuart Gow of armyofflyingmonkeys.com from Fiji
Bottom line is the technical side is well sorted, and the service with the online chat 24hrs is great. All of staff just go and fix things for ya!
You guys rock....excellent service
By Richard Garro of from France
I love your service and the quickness of your team to get back to me whenever I have an issue. I love the fact that I can contact your team via a CHAT, an extremely practical tool for those of us who are not in the US. Keep it up Green Geeks....you are the best!
By Cruise of lalochecommunityschool.ca from La Loche, SK
I have not had any problems with this company in the past 5-6 months since I signed up. Customer service is amazing and they are more than willing to help when you are unfamiliar with an issue. I would consider myself a "newb" when it comes to hosting and creating websites and GreenGeeks has been more than willing to help me along to produce something that I am proud of.
Awesome service and product
By Steve Dool of mxranking.com from Ottawa, ON
After three years of struggle with outages, suspensions, and poor service on my previous hosting platform. The team a GreenGeeks did an amazing job getting my site transferred and setup for me. The speed is amazing with over 300% faster page loads. What was taking over a minute on some pages, now takes just a few seconds. If you need a hosting platform for your Drupal site - Go GreenGeeks!
Great Live Chat
By Stephen Taylor of smt.today from United Kingdom
Excellent Live Chat Support Quality of staff at hand 24/7 is superb and as yet not had a single query they were not able to answer almost immediately. I do think it would be helpful to add the facility to attach files/screenshots directly into the chat window, but it's a very minor inconvenience to email firstname.lastname@example.org separately with this info and it's picked up straight away by the person you're chatting with. All in all, a great service and a primary reason why I choose GreenGeeks :)
Nick V Rocks
By Dolores of fshn.org from Belmont, MA
I need a program that is extremely user friendly as I am very limited in my experience with website building. The premium press website builder was referred to me by someone who is a true IT geek and knows what he is doing. I have had some bumps in the road getting it set up, but with the help of your phenomenal rep, Nick V, I was able to take my first humble steps. thanks so much, Nick V. this guy deserves an applause.
My Blog Difficulties
By Anna Harris of gardeningwithanna.com from Broaddus, TX
After adding on a domain, I was having difficulties getting that site out of the WordPress directory. I read the directions over and over and tried what I thought it all meant, but had no luck. David was able to assist me to get this accomplished. Newbies who really don't know what they're doing must really test the patience of support, and I appreciate David's kindness and patience with me to resolve this issue.
Ugo S - Excellent/Thank You-Merci
By Gul R. Rahman of quadia.ch from Geneva, Switzerland
We are a Switzerland based business and have recently migrated to GreenGeeks. We have had several issues with our migration and one person who has stood out in helping us resolve it is Ugo S. Instead of us telling us things which most non-technical people do not understand, he did it for us. A big thank you from all us in Switzerland to Ugo. He saved GreenGeeks one client company. A happy customer!
Great host giving you green concsience
By Arnvid Aakre of nilevikings.com from Bergen, Norway
Have built websites since 1994 and have had many host companies. During these twenty years I have found out that all hosts got their minuses and plus. So I'm sure GreenGeeks got their faults as well, but after some years with GreenGeeks I have not been able to find any major problems. All my previous hosting companies has tried to get me to recommend them - but GreenGeeks is the first host I openly can recommend. Here I selected GreenGeeks because they are green - so I would have been happy if they had been a standard host. Fact is that GreenGeeks are not only a green host - they are a great host as well, and green & great is just a splendid combination.
Vance K is the best assistant I have had!!!
By martin of jobscoffeeus.com from dallas tx
She/He is the best of the best
Green Geeks - best support you can get
By Rita Zappitelli of woodselectric.ca from Niagara Falls, Canada
So glad I chose Green Geeks for hosting. Every time I had an issue, got support asap and real answers. Considering what you'd pay for a web developer, GG is a bargain and proves anyone (even someone like me with 101 skills) can build their own site plus get reliable and affordable hosting. Thanks!
Great services Greengeeks
By Rakesh Kumar of www.growelagrovet.com from India
I came to Greengeeks after leaving 6 hosting services due to pathetic services. Greengeeks people are providing great services special thanks to David R.,Please keep it up.
Chat is always available!
By Ted Barnett of rochesterveg.org from Rush, NY
As a newbie, I have found the ability to chat with the pleasant assistants to be a major plus. So far, they have always pointed me to the right tutorial or document to get the job done. I also really like c-panel (although I still have a lot to learn). Keep up the good work!
By Michael Knoll of bpdandyou.com from Delray BEach, FL
Every time I chat with a representative online or talk with them they always have given me the answer I'm looking for and are quick to respond. When I submit a ticket they are quick resolve any issue. I'm completely happy with GreenGeeks and the service they provide.
By Zachary of gamingmasters.net from Virginia
I was really writing this review to comment on your live chat. I have been trying to fix my issue with a plugin for over two days when I finally decided to contact your company. I was surprised by how fast I got into contact with someone. I was equally amazed when after hearing the problem, they gave me step by step instructions to fix it. They even helped me to find the specific file and delete it. I can't thank your team enough and will definitely come here first with all my issues!
Best service you can get.
By David L. of lifeboosting.com from Montreal, Qc, Canada
Helpful, efficient and quick responding team. Ecology is a bonus. A good choice is you are looking for a new host.
They saved us from a big phishing problem
By Ludwig Arcache of from Kesrwan, Lebanon
As a web design company, we have been attacked by a phishing malware, that spread into many of our websites, GreenGeeks technical support detected at the very early stage the problem and they cooperate with us on a very short response time to end this problem the soonest possible.
By Sarah Bella of from
Before writing this review I have told a lot of friends that the tech support at Green Geeks is awesome. And you all just showed me how awesome you are by helping me restore my back up yet again when you could have charged me. My daughter's school site is hosted by Blue Host and the principal said it was down for weeks because no one could find who the invoice was sent to for billing, it was a school parent. There was now phone support, and tickets were returned within 48 hours!!!! I can't imagine. I love you guys!!!
George really helped me out
By Cole Miller of nomorevictims.org from Wyoming
Very grateful to George for helping me get my site back up and running. I'm totally untechnical and screwed some things up. He fixed it in a jiffy and I'm thrilled with you guy's service. Thanks, George, for making my life easier!
Fast and Efficient
By Sandra M of zonerenaissance.com from Canada
Today I faced with a complicated issue with one of our client's sites. After my unsuccessful attempt to do it under lead of one of tech support guys, he took it over upon my request and did it within 1 minute. I really appreciate professionalism and patience that support personnel are showing every time I need their help. Guys, you really rock! Thank you!
Reliable Email Service
By of from AU
Green Geeks, We are a reseller of yours who offer web hosting and email hosting to our web design customers. Your IMAP/POP email hosting service has been extremely reliable and gave us so much peace of mind ever since we joined you. I think your system is well administered by a great experts as your name says Geeks. My advice to you is please continue to offer the great service the way it is now without changing things around for bad. Thank You ServePoint
Your Support is Better than ANYONE else
By Jason Snow of fastpaleo.com from Florida, USA
I was in a crisis and having to move from one VPS to another. Of course, this happens while I have no internet other than a local coffee shop, on a Sunday and I can't wait 24 hours for a migration. In less than 12 hours, your support team was able to walk me through setting up a new VPS on your system (easier than expected) and then walked me through everything from SSH file upload to setting up the new DB to talking me off the ledge while sitting in my car in front of a closed coffee shop still pulling wifi at midnight. Without your 24/7 approach to customer service, I would still be waiting for 'those other guys' to get back to me. Thank you especially to George and Vance - you guys rock
By Daron G. of theaspiregroup.org from Indianapolis, Indiana
I have been a customer of Green Geeks since 2009 and I absolutely love their service. Their support team and response time is top notch. When any issue arises they are right on it and they have been very helpful as my company has grown. I have grown from having 1 client to hosting over 20+ websites and continue to grow. Green Geeks will be the only company that I use. Keep up the outstanding work!
George. online chat
By Darius of delfi.lt from Lithuania, Europe
you have a superb employee George. you should give him a promotion.
You are the best!
By Artur of from Warsaw, Poland
The best online support in the whole hosting world :)
Fantastic technical support!
By Terri of terrilonglandscape.com from Asheville, NC
I've always been happy with the technical support that I've received from Green Geeks but was even more impressed to learn that they had prevented an attempted hack of my website. They were not only there to prevent this problem but also were there to guide me through their recommendations to strengthen my security. That's really important to me.
By Leon Janzen of leonjanzen.ca from Canada
Whenever I chat about an issue on my server, the tech support is fast, knowledgeable, and can even give me details about what exactly happened and how I can avoid problems in the future. They're a pleasure to work with.
By mike prachar of unleashednetworks.com from roseville, ca
galvin rocks! i'm not a huge fan of your cpanel action, but your staff more than make up for it and Galvin did an excellent job.
Tech Support Review
By Lary of AdventureSportingGoods.com from Fort Mill, SC
I want to give a big THANK YOU to all the support staff at GreenGeek's. I have been working with websites since the Internet's inception in the early 90s when there were no websites to view except for "Heavens Gate". Needless to say I have had many host providers both as a client and as a reseller. I must say that your support has been exemplary. Your support far exceeds all my previous host providers, and there are many of them. To me, you have demonstrated true professionalism, competency, timely and reliable responses and a true willingness to resolve my issues. For the GreenGeek's support staff, I give a big "THUMBS UP"! Adventure Sporting Goods
By Kevin of taketheleap.ca from Hamilton, ON, Canada
Every time I have a problem, I'm confident that clicking "LIVE CHAT" will provide a solution, especially when I have people like Ugo helping me.
By Cri of FRANCESCACADEDDU.COM from Roma
The customer care is really quick and kind. It's a pleaseure to work with people like you.
Outstanding Customer Service
By Kevin of wildbodywellness.com from Courtenay, BC, Canada
I'm always pleased when dealing with anyone from the GreenGeeks customer service team. They are always pleasant, knowledgeable and quick to resolve any issues I have and answer any questions. Going with Greekgeeks is a choice I know I will never regret!
Amateurs can be happy here
By Kristen of greenbeautyteam.com from New York, NY USA
Whenever I've had a technical support issue that Green Geeks can help me out with, they've been responsive, kind, and easy to deal with. I'm no pro at this stuff, so it's all a bit foreign and can be daunting. I appreciate their approach in making my life easier so I can keep going on what I do best.
By Jeff Underhill of thefunclass.com from Seoul, Korea
The GreenGeeks support is highly-competent, timely, and dedicated. How do you do it?!
Great features and service
By Paul Adamson of gaelicwinter.ca from Vancouver
Just getting started with GreenGeeks. Everything is top notch except my slow speed at absorbing new knowledge. The support staff are very helpful at getting me back on track when I need it. No issues at all with GG software or services. Highly recommended.
I'm no server admin
By Jim of sbsswebsites.com from Chicago IL
I'm a geek at heart but I am no server admin. I appreciate the support staff at Green Geeks as they work hard to to solve my problem but also to educate me so I understand what is going on. That still doesn't turn me into an admin but it sure makes me more comfortable. It feels more like a partnership than a purchased commodity.
By Brian G of briangantick.com from Philadelphia, PA
I've been a GreenGeeks user for about three years now. Any time I've ever had a problem (which has been extremely rare), I've been able to hop on live chat support and get the issue resolved within minutes. Michael C. was pleasant and professional and solved my most recent issue without any delay. Top notch!
Great technical support
By Katie of ladyfayejewelry.com from Chicago, IL
Ugo S provided great technical support troubleshooting an email problem. I am very satisfied with my experience. Thank you.
By Jon Gillett of jennifergillett.com from
I had an odd problem installing Wordpress and clicked chat support. There was no wait before "Gavin R." picked up and he walked me through some issues in my cPanel in short order. Compared to the awful/slow support I have experienced other places, this was truly impressive. Thank you!
Very Good Support
By Hanno coetzee of lalakoi.com from South Africa
Thanks for you Good support and quick response to my tickets. one will search far for better immediate help which we receive from the GreenGeeks Team. Thanks david, Ugo, Vance and the rest of you guys with your friendly service. kind Regards Hanno
Praise for your customer support
By Sam K. of thekniffens.com from United States
Today I spoke with George via online chat and he answered every question very quickly and he fixed my login problem (which I created) very quickly, all without losing any patience with me. I've dealt with many companies and I rate GreenGeeks customer support as excellent! Thank you!
By Donnette of ScriptureTruths from Jackson, MI, USA
Everyone I work with is WONDERFUL! I rarely see nice people anymore. Keep and treat your employees well please!!! Most companies end up treating their good employees badly (and lieing about them), but I HIGHLY suggest keeping the employees you have as they are WONDERFUL!!! I will be spreading the word of GreenGreeks!!!! Today I worked with Ugo, but every person has been WONDERFUL!
By Deepak Sharma of create905.com from Dubai, UAE
Thank you greekgeeks for restoring our website. Even though one of our account got deleted from the sprout. The customer care was able to restore it in reasonably time.
By Yves of yveschampagne.com from shawinigan, qc, canada
Keep up the great work !!!
By vespamet of vespametro.com from
excellent service whether i connect to support via email or chat.
Asists in Setting Name Server
By Kelvin of bizprotrading.com from Malaysia
Support Agent - Michael S is very helpful and even help me to access go daddy login to check and help me setup. Wonderful services and keep perform well :)
By Mindy of shawnpostoff.com from Thailand
I've used the Live Chat service a few times now and wait times are minimal and the help is superb. Thank you!
Best tech support experience
By Jack Lin of cowswithguns.com from Atlanta, GA
I love the chat tech support. From the time the support tech answers, it takes just about a minute for them to start working on my issue.
Great Customer Support
By Hammad Khan of websorg.com from Pakistan
I love Green Geeks and its Customer Support. There is no alternate of Ugo. The guy with Superb Expertise and vast domain knowledge. Ugo is simply Superb.
Great Customer Support
By Shauna of willclinging.ca from Dunca, BC
I have just moved another site to GreenGeeks and I love the Customer Service and Technical Support!
Always Great Support
By Jeffrey Perdue of jpadkinsdesign.com from United States
I will be the first to tell you that I am technochallenged. I can design things decently, but when I have to play in the nitty-gritty it gets nasty. Thank goodness for wonderful support from people like Michael! They have gotten me through so many little mishaps I can no longer count.
Just plain awesome!
By Rebecca Hayes of abulletdesign.com from Atlanta, Georgia, USA
After being hugely disappointed with my previous host going bad, I had to move 57 accounts in the week before Christmas. There have been some hitches, as some of my accounts have been around 4 years or more with very little maintenance. But I get immediate response to chat and level 2 requests and this is very important when you have a client screaming in your ear about their site or email being down. I am impressed at the security screening and the nightly backups too. Will probably upgrade to their Cloud services this year.
DNS / Wordpress Issues
By alex of kuissential.com from Miami, FL
Very helpful finalizing Wordpress install.
By Stefano of calciofrancese.net from Naples, Italy
Your service is Just awesome
By Ade Ogunade of breadandbutter.com.ng from Lagos, Nigeria
These guys are amazing. They are getting 5 stars all the way. Before you count 10 seconds they are online and before you blink, they have resolved the issue. Awesome. Am a fan for life.
By Nina of powerlinenetwork.org from Orem, UT, USA
Ugo S. answered my chat and helped me for what seemed like at least an hour, going through different issues I was having and being very patient with me, explaining the solutions thoroughly even though I was still confused. My previous migration/upgrade attempts had not been completed properly, but Ugo found these issues and fixed them promptly after explaining them to me several times (I'm definitely a VPS noob!) Very grateful to Ugo for helping me out today. Great help, thorough, and very knowledgeable as well as patient. I love GreenGeeks! You're the best company I've ever worked with for this kind of service. I'll never go anywhere else, and I always recommend you to everyone I know. Way to go!! Keep up the great work, guys. Seriously.
By Wendy of roomtosparestorage.com from Buffalo, NY USA
I had to call on New Years Day because a former web developer hijacked my passwords. I was in a panic but two reps really helped and took care of it. Thanks Guys!!
Great Support Rep
By Nathan Young of menehunehosting.com from Liberty, MO USA
I am one of your resellers. I contacted support twice this evening to ask questions about features in WHM and I spoke with George on 2 separate chats with support. George was friendly, polite, willing to help and he took the time to explain things that I didn't understand. Reps like this are hard to come by these days and he deserves a promotion or some other sort of recognition for outstanding service.
Great Cst service
By Jairo of from
I had a couple of questions and George was able to solve them like a champ! Thanks.
Best Customer Service
By Carl Brown of guitarlessons365.com from Greensboro, CA, USA
I have been with many different hosts during the life of my website and almost all of them require at least a 30 min wait before I am able to live chat with a representative, if they have that feature at all. However, whenever I have an issue with Greengeeks I can get support 24/7/365 within seconds via their excellent live chat. If they can't resolve the issue they upgrade the problem with a support ticket that is usually responded to within minutes as well. Awesome stuff!
Good Customer Service
By Karen of pixmix.ca from Canada
Our demo / test site crashed a short while ago, and we were trying to install a new one. The software ZenPhoto provided for cloning the site took it down. GreenGeeks asked a few questions, and had it up again within about 10 minutes. Excellent service !!
Hands Down Best VPS Support!
By Joel of freeeflow.com from san francisco, san francisco county, california, usa
GreenGeeks has the best support of any host! They save us LITERALLY HUNDREDS! of dollars a year through knowledgeable Tier 1 support team!
By Victor of abba.co.ke from Kenya
By Shannon H. of shannonhutcheson.ca from Toronto Area, Canada
I have recently migrated 10+ sites to a reseller account with GreenGeeks.com. I have had nothing but a *stellar* experience with CS and tech support. The guys I have dealt with so far (this time Gavin) respond quickly and accurately with resolving my questions. I have a great deal of confidence that I have chosen the right site host.
.htaccess file => enable clean urls, drupal
By Zesiou13 of paintitwhitewithlight.com from
Vance K is the man! apparently running site in maintenance mode while enabling clean urls is a no no... good to know moving forward. thanks greengeeks.com! see you at the next drupalcon.
Gone are times of long hold on phone calls to tech support
By Sean Walia of digitalmantra.co from Vancouver, BC, Canada
Gone are times of long hold on phone calls to tech support, get better support with GreenGeeks chat system. I am so glad I made the choice of hosting with GreenGeeks, their support is beyond comparison. I had an error with my wordpress website which their Support team member Vance took care of. They take personal attention to your website and if things are under their control, they don't mind fixing it for you without any charge. I recommend GreenGeeks to everyone
Great customer support
By Amisha of codethat.net from United States
Spoke to a rep called Ugo S., great help, smart help, prompt help and fixed problem right away.
By Gerald Olivero of geo-genesis.net from Netherlands
Great and fast support
By Cary Yanny of Caryyanny.com from Oxford UK
I spoke to David R regarding getting a second address attached to my hosing and a transfer of my account he was extremely helpful and quick.
Satisfied again and again
By Danielle of timbuktuandbeyond.com from Fort St John BC Canada
I have been a client of greengeeks for more than a year and I have to say I have had the most awesome customer service experience ever. They provide quick effective customer service. I am a "weekend" blogger and website language is something I just don't speak. Everytime I hit a road block with one of my sites. . .I ask them and they provide help above and beyond what I am paying for. Thanks for this wonderful experience. I will be recommending you to anyone that asks.
Thanks for the good support
By Nanda of webpromofactory.com from India
I have purchased four shared hosting accounts from Greengeeks and now going for my first Reseller account. Their support was very good for the past two years. I look forward to a long term business association with Greengeeks.
Galvin is the BOMB!
By andy of linksource.com from roseville, ca
thank you Galvin for your great help
By charles solomon dennis of charlessjdennis.com from Jamaica, Newyork
Experience after first months
By Pedro Herrero García of ulacasostenible.org from Ávila, Spain
The best feature I can say is, so far, the usefulness of the live chat support service. Any time day or night, any problem, they have helped to solve it. The worst, it takes too long sometimes to display webpages. I guess it is because I am in Spain, and the main greengeeks servers are in the USA. So I suggest to stablish some mirror servers in Europe :)
By Michael of myhappyenglish.com from NYC
Great and quick service! Thanks :-)
Galvin R - Very Helpful
By Simon of vcswebhost.com from Sydney
client thought wp-admin wouldnt load cause of server and Galvin R pointed out a unique feature of changing php versions!!!! A+++ to Service.
The customer in focus
By Stian Michael Årsnes of naitsmania.com from Milano, Italy
After having some horrible experiences with certain hosting services I was so relieved to have found greengeeks. I have not at any moment felt stressed about the customer area and even if you would end up in a pickle you can chat 24/7 with one of the Customer Serivce representatives. Worth every dollar!
By Lori G of gkjewelry.com from Norwood, MA, USA
GreenGeeks is outstanding! Any issues we've experienced have been efficiently and professionally addressed and remedied. I am so happy to have them as my hosting provider. Their staff is knowledgeable and courteous, a wonderful combination. It's such a relief to have them working for us!
I like using green geeks web hosting
By Cletus of from
Have been using green geeks for web hosting for a few years and have recommended to clients and friends. Customer service is excellent, extremely responsive. Value has been unmatched so far especially with the helpful service included. Also the investment in wind power is how I originally found green geeks while looking for a green hosting service.
I couldn't have done it without GreenGeeks!
By Jessica Aubrey of JessicaAubreyRN.com from Fort Collins, CO, USA
Being a self-starter entreprenuer with absolutely zero background in technology and the foreign language of online coding, when I started my own online business and all that comes with it, I was COMPLETELY overwhelmed. The online chat 24/7 support that GreenGeeks offers has been a total lifesaver for me and my business! Because of their amazing customer service, I have been able to save hundreds, even thousands of dollars because I was able to find solutions with their help instead of needing to hire a tech person. I hands down 100% recommend this company to anyone wanting the biggest bang for their buck and a are looking for a company that goes above and beyond to make sure their customers are happy. Thank you SO much GreenGeeks!!!!
Excellent Support for Drupal
By Shannon McNaron of NashvilleLife.com from Nashville TN
I have a number of drupal sites, using 5 different hosting companies. Green Geeks by far offer the best support. When I have issues they dig in and help me with both resources and suggestions, even when this issue is not a hosting issue. Recently I had a malware issue causing my site issues, and it was from a module I had added and didn't know was vulnerable, they found the issue with a site scan and helped me fix it. I know the other companies would have said they don't support the software and expected me to find my own answer. I consider GG a partner in my business not just a hosting company. If your business needs this kind of support I suggest you give Green Geeks a try.
Highly Recommended Hosting Company
By Vinod Kumar of jewelsmart.in from India
I have been using Greengeeks hosting for more than a year. Am very much satisfied with the quality of hosting service plus instant support provided by the agents. I have never waited more than a second to get connected with live chat agents. I highly recommend Greengeeks as a preferred web hosting provider.
THe Gold Standard of Hosting
By Terry Ladrach of rebelscry.com from Ohio, USA
After years of hosting with another company, we decided to see what the competitive market had to offer. Lucky for us, we found GreenGeeks. You cannot beat their hosting plans for the price and their customer support is second-to-none. Wish we would have known about them years ago!
By Frank of nextelsystems.biz from Kampala, Uganda
We were discussing upgrading our hosting to reseller and we got cheaper offers but we decided to go with GreenGeeks because we knew they were reliable and they had a great support team should anything go-wrong
By Del of reseller.delrw.com from Georgia
Ugo is extremely helpful
By Bethany Fisher of tbayrollergirls.com from Thunder Bay, ON
I tried Green Geeks a few years back... and now use it for every site! Technical support is excellent. Just today, I needed to increase my PHP memory limit in order to access my WordPress back-end. I was back up and running within 15 minutes, thanks to Green Geeks support and knowledge base.
Awesome customer service
By JD of yourmindfulpath.com from GA
Was in the process of transferring a domain from HostGator to GreenGeeks. Michael C., the support specialist I had, was more than helpful in providing assistance with this. Great work and keep it up!
Green Geeks IS THE BEST.
By A. Passage of passagehillstudio.com from
Glad Green Geeks is my web host. They NEVER fail to help me. Wonderful staff.
By MaryJo of myinspiredreality.com from United States
The best customer service I've experienced. So far every question has been answered and the tech support team always goes above and beyond to be helpful.
first time customer
By Lynnette of pureintegrityverified.com from new york
Michael C. was extremely helpful and generous for getting me started on my way. understood everything I was talking about.
By Paul of from Colorado City, Texas
The cost is painless and the service is greast.
Great Tech Support
By Mark of thinkparallax.com from Encinitas, CA, USA
Some times our site goes down and email goes down, but I'm always glad I can hit the "Chat with Us" button and I'm greeted with "Hello, My name is Ugo..." Ugo has always been a great help with our service with GreenGeeks. Today he was able to get our email and website back up within minutes. Thanks!
By Gerard of gbcomputingsolution.com from Toronto, ON,Canada
I appreciate the time and availability of helpdesk whenever I need you.
Prompt support turnaround
By AFN of from
It's nice to know there's someone at the other end of the line when support help is required. Whether issues logging into your account or needing technical help with server configuration, assistance is quickly forthcoming. I've been satisfied with email and chat responses to issues I've had and therefore, in addition to the value-for-money and the eco-friendly ethics, would strongly recommend GreenGeeks to anyone seeking a hosting service.
The best tool for digital agencies.
By Andrés Cajiao of industriasvyp.com from Bogotá, Colombia
Working in different projects and developing simple and complex websites for clients of all tastes is hard, but thanks to this awesome provider I have a great tool in my toolbox to work with. I always recommend it to my friends and contacts who seek a new provider and my experience has been amazing so far. Thanks for everything you guys do, real artists here ;)
Green Diamond in the Rough
By Chloe Kogan of yiddishwarmth.com from Burlington, VT, USA
My experience with GreenGeeks has made me overjoyed. Not only do they offer affordable, environmentally-friendly web hosting with all the features a small business could ever need, but best of all their support team is fast, reliable, and friendly. I can't think of another company that provides such quick and expert assistance.
By Debbie of debworks.net from VT, USA
I submitted a support ticket because I needed a change to my account. Within about five minutes, it was done and I was on my way. Keep up the good work!
Amazing Customer Support!
By Stephanie Steyer of simplygorgeousdesign.com from Penn Valley, CA
In the last couple of weeks I've asked GreenGeeks technical support for some help. They are super responsive and the communication is outstanding! I really can't say enough about the help I've received! If I could give you more than 5 points I would give you 500! Thank you so much!
By Jorge of cuartetorustico.com from US
Excellent as usual!
By Ernest O. Fokuo of mychosenhost.com from Accra, Ghana
I just got on board the GreenGeeks Service, and I am enjoying it already! I am particularly impressed with the customer service! It's instant! I highly recommend them for the most reliable and customer responsive hosting provider!
Awesome Fast Help
By Rory S Philstrom of prairielutheranparish.org from United States
I had a problem. My databases were not importing. So I fought with them for a day. I cried. Then I submitted a ticket. Within a few minutes my issue was resolved. Wonderful!
Live Chat is Good
By Brian Cribb of briancribb.com from United States
I always get somebody quick and they always help. Very happy with the LiveChat support folks.
Vance K. - Wordpress Redirect
By Cory Buford of gwmo.com from Toledo, Ohio
Vance was very fast and helpful - even took the time to offer advice so that I may be able to make the required changes on my own next time.
I've never had better.
By Jamie Messier of from Madison, WI, USA
I started my internet website building by having a different host. That host was pretty well known. However, I had experienced issues with them so I needed a change. I moved to GreenGeeks and I'm honestly happy that I have. They've been really patient and understanding when I've had issues, they respond to reports immediately and they're always polite and friendly. When it comes to the product, I have never had issues with GG. The site is always up and always running 100%. The prices are amazing too. Very helpful.
Set up new URL
By laurie kaplan of themagicbulletfund.org from NY USA
UGO S was wonderful, he walked me through the process of setting up a new URL as a redirect to my site. The help tutorials are not correct, they do not show the Redirect page as it appears with All Public Domains. Ugo had all of the answers. thank you Ugo!! I am not happy about the amount of time the websites are down in the past few months. Otherwise, GreenGeeks has been great.
By Sathi Mahesh of sathimahesh.com from New Orleans
My WP site on GreenGeeks was hit with comment spam, bypassing the filter I had set. GG tech staff noticed the high traffic/usage problem, took immediate preventive action, and alerted me ASAP. I shut down the loophole in commenting (by default WP stops comments with 2 or more links, so all these comments were just 1 link) by tightening comment specs, and deleted the spam. Anyway, this would have messed up my site badly if GG had not been alert; so thanks for the early warning.
By Tiffany of shopaccessoriesgalore.com from Ct
Tech that helped did an awesome job. He was very patient with me and guided me so I was able to get my theme to wordpress.
Great Company to work with
By Jarrell of jaynetsolutions.com from Chicago, IL
I have been using them for a few years now and I have never been let down. I always get my questions answer promptly and they are very friendly and helpful. I even began to work with them as a re-seller since I liked them so much.
Always there for support when I need it the most!
By Desiree East of DesireeEast.com from United States
If there is one thing that I love about Green Geeks, it is their prompt service at technical support. There have been multiple times, where I needed 'emergency' technical help with my website - where all of the 'error' messages and jargon just goes WAY over my head - the support team would jump in and help pull me out of these technical situations that I couldn't handle on my own. I've done both chat and telephone support, and I've always had the greatest customer support and rapport with the technicians. That, AND someone is always available to assist you...I've never had to wait for long periods on the phone for support, which is a HUGE factor for me. I appreciate the one-on-one, quality service very much and I highly recommend Green Geeks not only for that reason alone, but also, for their contribution toward sustaining a healthy environment through their mission. Thank You!!
By Aurovrata V. of syllogic.in from Chennai, INdia
GreenGeeks is just a fantastic service, it gives all the bells and whistles of any other top-rated hosting service and in addition they have a strong commitment to the environment... can it get any better?
By Colin of shore2shore.com from UK
Really good . Fast response time . Good knowledge of technical questions answered
I have never been so happy with a hoster in my life
By Danielle Vincent of outlawsoaps.com from Oakland, ca
My friend referred me to GreenGeeks after I had a really terrible experience with my old host (hostgator). She said she never had any problem and found them very supportive and helpful, even for a technical luddite like herself. I was so surprised and happy to find that they were willing/able to migrate my whole site for free without a single hiccup. They literally saved my business, since a bunch of press went out a few days later and if I hadn't changed hosts, it would have been a disaster. Since then, GreenGeeks has provided support above and beyond any reasonable expectation, always being patient, and always referring me to very helpful and easy to follow support documentation. It is hard to believe how wonderful they are. I know that sounds like hyperbole, but as long as they're in business, I'll never leave. I refer everyone to them.
Saved Money and Got great Service
By Joel Weeks of 2rds.com from New Braunfels, Tx, USA
Looking forward to hosting with GreenGeeks. I have been using the internet to upload data since 1994. I really like the audio video tutorials that GreenGeeks has available for us to use.
By Karen Needles of lincolnarchives.us from College Park, MD
Green Geeks support has been there every time when I have had a problem. They have walked me through what I have needed to do to either set something up or correct a problem. Great guys.
By Guilherme Fontes of moovein.org from Rio de Janeiro, Brazil
I'm very impressed. You're the best! I have pointed you to two friends, and one of them already a customer of yours.
One of a kind hosting website
By Ricky Rivera of calmexwelding.org from Katy, Tx USA
I'm still on the learning curve about hosting sites but I'll try to give my honest review. How have They've had handled my support queries really fast and easy, support is excellent! They have all levels of technical expertise for their customers needs, from lowest to highest and they can handle everything pretty good as I see. GreenGeeks handled any problems I had without a problem and really fast, all I can say is that they don't have an issue or problem they can't resolve, so no issues at this moment. This host is suitable for all kind of customers Any, simple as that! I would recommend GreenGeeks to friends without a doubt!
Again and Again... Top Notch
By Troy Assaly of AboutWebsites.ca from Canada
Immediate Tech Support via chat saved me at least an hour of frustration again this morning. You guys are really top notch. Thanks.
Green Geeks Rocks!
By Denise of sacredgardendesigns.com from Santa Monica,United States
Great Customer Service with Liveperson Chat line! AWESOME!!!
Terrific, knowledgeable customer service
By Oliver Jones of plumislandmedia.net/ from Newburyport, MA, USA
My chat request was answered in ten seconds. The agent (Ugo S.) knew exactly what I wanted, and gave it to me in less than a minute. Excellent.
By neil murphy of from
I have been with greengeeks for a fair months now and stumble my way through trying to run my own website. I really don't think I would be able to do it without the support of the GreenGeeks team. They have helped me so much and have been very patient throughout. Thank you to all the team
By helene of casparaimelart.com from switzerland
always excellent technical service. thank you
Fantastic customer support
By Jessica of criticalmarketinggroup.com from United States
I am always thrilled with the customer service I receive from GreenGeeks. No matter what the issue is, they take care of it quickly and professionally. I always recommend GreenGeeks as a host--the ecosite certification is great, but I really stay for the service.
Don't let this secret get out....
By Nicholas Maietta of commnetivity.com from Crescent City, California
I would rather say horrible things about this company to keep others from joining, just so i can keep the great services to myself. :)
Excellent customer service
By Susanne of from
We have been with greengeeks for several years now, and I think we will stay there forever :-) What I love most about them is their excellent customer service. They are available 24/7 and are so helpful, it is beyond words. Their techs are the most helpful on the planet. They have done things for us that go way beyond website hosting. Thank you!!
I changed from 1and1
By Maxime Boudreau of photonbrillant.com from New-Brunswick, Canada
Everything is better. Technical support on chat at all time is really really usefull. I run drupal websites on GG. Initially, they were hosted on 1&1 and I can tell that I really appreciate the differences offered by GG. Everything is faster: websites, cpanel, databases creation, service... I think it is a really worth it service!
By Nino of funinmalta.com from Malta
Great service guys!! Managed to get support most times in under few minutes.
Best I've Found in 10 Years
By Troy Assaly of AboutWebsites.ca from Whistler Canada
I've maintained my own servers and contracted out to many, many hosting companies. For the past year, I've put GreenGeeks to the test and they have totally blown me away. So much bang for so little buck. Finally, I can get on with business and stop messing around with technical problems. Thank you.
Love the support
By Adewale Akeju of deview.com.ng from Nigeria
I am doing this cause i am highly impressed with the support. Am in far away Africa yet am always in business and any issues either technical or otherwise are sorted within a short period. VERY QUICK response with the chat too. Thank you!
By Hovhannes of montecarlo.am from
Ugo S: you are awesome!! thanks for presice customer support and help!!!!
Quick and to the point
By Thanos of timely-cost.eu from Thessaloniki
Perfect support as always..
By Olena Fomina of svglobalgroup from United States
Love you green geeks! You always on time, always supportive and always helpful in anything I ask! Thanks a lot!
Great technical support
By Boni Jiang of naturewize.org from Guiyang, China
The live chat is a great tool for me to get help from Greengeeks since I am located in China. I've figured out several problems this way. Most tech support staff know what works. Cheers to them.
Great response to get me up and running
By Ken Klispie of levitationcoffee.com from Golden, CO
Just signed up, couldn't find my password, Live Chat and a few minutes later I am in business ...
By Stefan Jugovic of proxones.com from Serbia
... you are good.
By Stephen Taul of aquarius.com from St. Louis, MO
So far these guys are great!
Domain Name Change
By Stephen Taul of aquarius.com from St. Louis, MO
Requested domain change Was easily and swiftly assisted Excellent Stephen Taul Aquarius
Very patient :)
By Anna of from
David R was very patient in answering my questions. As someone with 0 knowledge base on WHM and cPanel, I was able to follow David R's simple instuctions. This will not be the last time I will be asking for their help but I know that I can rely on them when I will need their help in the not-so-distant future. :)
By email@example.com of emsol.is from USA
Technical Support team is very fast, and better than my other hosting company.. Sometimes, little bit slow process -drupal site
Customer Service Question
By Stephen Taul of TheAgeofAquariusProject.org from St. Louis, MO
Vance K promptly responded to my request to live chat with someone, and was unwavering in his ability to provide, fast, reliable, precise answers to my questions - and the answers were just what I was hoping they would be regarding the service of GreenGeeks itself - phenomenal!
By Stephane Carey of hdmweb.ca from Québec,Canada
GreenGeeks help me more than expected to help me setup all options to my reseller domain. I never see in 20 years people so involve in helping and resolve trouble cause to my inexperience. I was moving from a competitor because of bad response time for support that they supply to somewhere else. At GreenGeeks, support are sitting on the server and take action at the second we need them Félicitation à tout le monde au support Thnaks to all support staff.
By Frank Lin of apprendia.com from San Jose - Costa Rica
It's the best hosting service so far, before this I've tried with no luck on: Go Daddy, Ipage and the last one before this: Hostgator, they have something in common, they're unprofessional, have a complicated layout, but the most important thing; they don't have the Outstading Customer service that GreenGeeks has. I have a couple of issues this morning and GreenGeeks guys helped me throught chat assistance without any delay, both issues were solved. Thank you and Keep it up guys!
Tech support by Ugo
By Stephen D'Amico of ameekpress.com from Toronto. CA
I'm happy I made the switch to greengeeks. Since joining I've had the pleasure of receiving prompt help from Ugo via live chat on a few separate occasions now and he is always helpful and polite.
By Franz Feiner of lernmitklick.net from Puergen, Bavaria, Germany
I'm new to real web servers. Usually I just code on my own computers, but today (well, more correctly yesterday by now) my wife's site which I programmed for months with Drupal 7 was supposed to go online and without the patience of your support team I would already have given up. Funny thing is, I successfully uploaded the same site to a free hoster but with a different domain - and here's the thing - everything worked fine and the site is still online as per today. Now I pay for the hosting and nothing works with the exception of your support team. But the fault is mine, for I'm what you would call a noob (the inferior entity to newbie). OK that's a bit confusing but it's getting so late that it starts to get early again.
By Lwanga Matovu of 1010avenue.com from Uganda
Green Geeks is the best host I have used in a very long while. Their support goes even further to solve my own bugs in my own code - in record time!!
By Victor Nyirenda of ecotechnology.mw from Blantyre, Malawi
Very good services are being provided but I have only had one very bad experience with the billing dept mainly because there is no support from billing during some hours and it greatly affected my business at one point when my payment had been returned to card after an issue with the card issuer. I had to wait for over 7hours for the billing team to finally be in office and assist me! Apart from that, GreenGeeks is amazing!
Help for Complete Novice
By Sidney of from Seattle, WA USA
Signed up with GreenGeeks after comparing reviews, features and cost. Putting together my first website when the pop-up asking if I would like to chat showed up just in time. Received prompt & thorough help with my issues from Vance. I am feeling so much more confident about taking this project on because of GreenGeek's support. Thank you, Thank you.
By PYC of patriciacram.com from Oakland, CA
Vance K. did an excellent job unraveling a string of problems that have gone on for weeks. He initiated action that generated successful results. Thanks so much.
By nesim mosh of moshcode.com from Kenya
Ever Since I became a customer of greengeeks, i have experienced troubles with installations, sometimes things don't work right, but once I went to the live support, i have experienced a lot of ease and relability. Greengeeks' developers and workforce are just the best. They have helped me grow in my day to day work and there fast response has tremendously saved a life!!! Greengeeks thank you thank you! Apart from uptight support, being a member of greengeeks i have recieved numerous offers, discounts and deals that make my work even easier.
By Patricia Baumann of designcafe2go.com from Willits, CA, USA
Ugo S. was the perfect tech person. I was able to publish my website in no time. Thanks
By Craig Roth of homespunmagic.com from Melbourne, FL USA
These guys offer reliable servers and great technical support. Highly recommended!
Great Technical Support
By John of somersetrecovery.org from United States
No matter what time I call, I get exactly the help i need. Great value and great support.
By Michael Chin of dimichigardening.com from San Jose CA USA
Please advise your operations 2nd level support that they provided a high quality of service and confidence that they will resolve a problem when it is discovered. Thank you
Quick and responsive
By Shawn Westcott of shawnwestcott.com from Stockholm, Sweden
I just dealt with an issue via Live Chat. "Ugo S" (always the same name) handled my issue quickly and with a positive responsive -- as always.
By Jessica of urgrafix.com from Puyallup, WA
Very happy with the support I've gotten so far from Green Geeks. If I come across something that I need help with and am afraid to do myself they are happy to do it for me to make sure it gets done right and quickly.
Best Support in the Industry
By Michelle Castillo of castillomediagroup.com from Vancouver, BC
As a web developer I run into many different hosting provider everyday. The response time of GreenGeeks amazes me every time. It practicaly take no time at all before somebody is with me to the chat support. And they always provide a professional answer that solve my issue. Could not ask for more
By Charles Knapp of GoodGriefCounseling.ca from Huntsville, Ontario
I was having trouble re-publishing my website. The support I got was patient, most helpful and quickly resolved the problem. The whole process worked well.
Tech Support Domain FTP
By Mario Cobian of cobianmg.com from Los Angeles, CA
Super fast and knowledgeable
By Compyouhelp of compuhelps.com from USA
fast and precise.
So far, so good
By Luciano Elias of tonsurton.biz from Curitiba, Brazil
I'm having a couple of hiccups in the beginning, which should be expected after spending the last 10 years with a different hosting provider/control panel, but so far I've had all the help I needed. My customer is happy with the speed of their site, and hopefully the reliability will be the same (too soon to tell).
By Clayton Whelan of claytonwhelan.com from Vancouver
I had a small issue. David R. is the coolest.
best ISP there is
By Don OShall of ILA-Resources.com from Beverly Hills, FL
I have business and personal accounts with several providers. I am going to migrate most over to GreenGeeks because none of the others compares - not even close - especially on service and tech support and value and quick response time.
Experienc ewith GreenGeeks Support
By Thomas Morling of thomasmorling.com from Topanga, CA
Very friendly help when I needed it. Fixed problem promptly.
A satisfy customer
By Vivek Kumar of hpappliances.com from India
I came here from drupal site. think of this as trial, but see i am satisfy customer of greengeeks services. Value for money, reliable, greate customer services, great technical support, minimun or almost no response time in technical or any issue. that's why i gave them five out of five. The only missing thing is no shared hosting for ruby on rails, so i cut one point from feature. I know they can't do much. Best of luck to greengeeks
By Ben of creativecollective.co.nz from Auckland, NZ
I'm in an odd position of having 2 quite popular blogs on VPS hosting but not personally having very many ideas about how to do most of the VPS hosting stuff! Green Geeks support (Ugo, Vance) have been incredibly patient and helpful sorting this out for me and getting everything online. I'm learning slowly and I hope I'll be more self sufficient soon but these guys really do take the time over chat to help out.
Customer Service ROCKS!
By Rachelle Hardman of rachellehardman.com from Vancouver BC
I really love the customer service, the people are lovely and are very understanding since I'm a newbie when it comes to websites and such. The livechat is very helpful. Keep it up!
By Johnny Stenson of stensondevelopmentsolutions.com from United States
Green geeks is great so far. Always quick and supportive with online tech support. Not an unsolvable problem yet. Blows godaddy out of the water.
By Octavian Vasilescu of totalwall.com from Chicago IL
GreenGeeks has been a wonderful experience for us!! The Technical Support team has been OUTSTANDING! I would highly recommend GreenGeeks to my closest friends!
By Nikos of toknowusbetter.com from Greece
everytime, i needed help they gave me the right answer, very fast. honestly, the best support i ever had. lets hope this will continue for ever
Very happy customer
By Antony Addy of mouillelemaillot.com from France
Technical Support (Ugo) always helpful as a relative non-techie. No problems thusfar and running quite a few sites on their hosting package.
By Ron of liamsuandokmai.com from Chiang Mai
As owner of a domain i am quite satisfied with greengeeks. it seems what they write s what they do. I maigrated another domain from a different host to greengeeks and there where some hick ups in the transfer. Maybe because this happened during the weekend. However when i provide greengeeks with the login details of my old hosting company they migrated successfully the website. Monday morning (i started friday with the domain request) the site was up and running. Bravo. The next thing i will review is transferring my roundcube mails. New roundcube email in working fine at Greengeeks however my old emails are still in (oldhost.webmai. etc). As soon as they are transferred as well i am a happy and satisfied customer.) i will post this as soon as it it done. So far so good and can recommend Greengeeks. Then again i am only a few months with them. Ron
By bec of paintingeverybody.com.au from australia
I had an issue I was working on for 2 days, I then contacted support and David fixed the problem in less than 4 mins! what a great guy! love the work!
Good product with excellent support
By Lloyd Saulpaugh of uberwebdesign.biz from Fl, USA
Doing business with Greengeeks has been a fantastic experience. Working as a web designer and small business owner I often need technical support. Fortunately Greengeeks products are easy enough to work with, but if I run into trouble support is always fast to respond. Greengeeks has the right programs to help me grow my business. Based on my research I believe that not only are they the best in price but they are also one of the best in value. I plan to remain a customer for a long time.
By Eden of feedlife.ca from Vancouver BC
I recently made some changes to my site. I had a couple of issues that were preventing my customers from paying - with in minutes the problem was fixed by online chatting with Vance. I am so thankful for such great customer service. I already recommend greengeeks to all my colleagues but will have another great customer service story to share now.
GreenGeeks Hosting Done Right
By Mark Powell of aslanbalaur.com from United States
I've been with GreenGeeks for several months now. They have been reliable, and the one time I needed tech support, they were fast and accurate.
Quick fix via "live chat"
By Shawn of placeconsulting.se from Stockholm, Sweden
I had a problem with my WP-Admin access, so I messaged Support via Live Chat. "Ugo S." helped me in 1 minute. Very fast. Thanks!
By Dileep Ratnayake of lkhosting.com from Sri Lanka
I have been with Greengeeks for about an year now. If there is anything with them, it's just that they are the best in what they do. Their service is super awesome and they are very flexible to individual customer needs and really listens when needed and goes that extra mile you are looking for unlike other major hosting providers. Keep up the good work and stay the way you are.
By Illonnes of augurati.com from
Great Work by Vance. Thanks!
great service and value
By jason connor of popgh.com from pittsburgh, pa
good service and support at a great value. i do not reach out for support often but when i do they are always helpful and go above and beyond.
Great customer service
By Oksana of russianspeakinglawyerusa.com from Lafayette, CA
Had an issue with publishing my website. The Live Chat feature was very responsive and helpful. I am extremely satisfied with the service!
By Richard C devoe of liongateenterprises.com from Dallas, TX
Greengeeks is by far the best company for hosting. Any issue I've had, they've been able to fix. The firewall system is great, although a little too sensitive, but all my issues have been resolved quickly. Thank you for all you do!
By Shelly Peacock of spinbirdgroup.com from Cookeville, TN
I have been with these guys since I started this business- now host over 30 sites with them. Every single time I have a problem- they fix it. EVERY. SINGLE. TIME. If you are sick and tired of dealing with giant hosting companies that take forever to get back to you, and are only concerned with their own volume- these guys are the best.
Easy to set up, great tech support
By Laurel Mitro of cool-webdesign.com from United States
I've been using your regular hosting service for about a year now and it's been wonderful, excellent uptime and responsive tech support when we needed it. We just had a client request a VPS. The new server was set up in minutes, and our request to install CPanel was answered almost immediately. Your service is great, and the tech support is awesome - both by email and chat. Thank you so much for making my life easier. Keep up the great work! Laurel :)
Amazing Customer Service
By Shardai Kelly of keltechdesigns.com from United States
Vance and George are very knowledgeable and patient. They have streamlined the transition from Host Gator to Green Geeks for me and I truly appreciate it!
your guys rock
By tomer nevo of funky-mobile.com from Eilat, Israel
i have no clue about what i am doing in my web site - completly Technicaly chalanged. your team is always very helpful, always supporting and explaining and most importantly - always helpful. i read a lot of reviews before i chose your service - and i guess the reviews are right for a reason :). thank you!!
By Anthony Chase of infi.pro from New Hope, PA, USA
GreenGeeks offers an amazing value and a wide range of features. GreenGeeks has served our landscaping company well with minimal downtime and lightning-fast technical support response times. I would highly recommend them to any business owner that demands top quality service at deeply discounted rates. We also love knowing that we have selected a truly Green host and that we are helping the environment with GreenGeeks eco-friendly hosting service that is 300% wind powered. Amazing, thanks GreenGeeks!
Galvin- big help
By kristina of mocolandlink.org from Poolesville, MD, USA
I had a complicated problem having to do with domains and sub domains. Galvin got it all straightened out- he was very patient and I really appreciate it.
Thanks for Tech Support
By Matt Monte of monte.net from Houghton, MI, USA
I manage a team of developers and we usually recommend green geeks. Because I am not a developer but I sometimes have to step in to help my team, the tech support via chat has been a huge help to me. Thanks for always being there! --Matt
Fantastic experience (from Leicester, UK)
By THEBODYSHAPE.COM of thebodyshape.com from Leicester, United Kingdom
thebodyshape.com has been with greengeeks.com for some time now and the money we pay for the service is a super value, where the service is reliable as they do have 99.9% up-time. Customer service and especially Technical support is top notch as the specialists solves important issues once appeared. The feature set is very reasonable as it is all included, we use cPanel and we get tons of other features from their pre-paid server software http://softaculous.com. The infinite storage space is a bonus and the page score is within mark of 5.5, obviously we can achieve that higher once our website is finished and optimised. The tech response is immediate, and literally lots of stuff in cPanel is easy to use. The knowledgebase helps to get more info. We recommend!
By Bill Carmack of brittanydanielonline.com from Lyndora, Pa.
I have bounced between a number of different hosts and have finally found one that stays up and actually handles any problems quickly. A first class host !
Just amazing service!
By Jorge of cuartetorustico.com from USA
Vlad is the man! Many thanks.
Great Customer service
By Max of niainteractive.com from Washington, DC
The truth is, there are so many hosting services that are similar it was hard to pick which one to go with. I decided on GreenGeeks because of the Green hosting aspect, but I love GreenGeeks for the customer service. I have had a number of small issues (hackers, mainly) and the support team takes care of me immediately. They are helpful, attentive and knowledgeable. I have been with 3 other hosting companies before but never had services like this. I am sticking with GreenGeeks!
By Otto Brinkmeier of plebware.com from Johannesburg Gauteng, South Africa
It is with great pleasure that I once again can Post a review, I am a self taught Web developer. With 10 Years Solid Internet Experience... GreenGeeks is the Best Hosting Company I have signed up with, and I have been with a few hosts. I am especially impressed with GreenGeeks Customer service, I have always received excellent support. I am not a new Customer either This is my 3rd year with Green Geeks, and I intend on renewing my contract for another 3 years... If You are Looking For a Reliable Hosting Company Look No Further - Sign Up today! You Will Thank me!
By Bridget Yates Manry of from Griffin, GA, USA
I was thoroughly impressed with Galvin R.'s responses to the questions I had to ask. Every question asked (and not asked) was answered and put me in ease of making a purchase as a reseller and helping out a client in need. Thank you guys for always being so awesome.
Chat with Galvin
By Cory Buford of gwmo.com from Toledo, Ohio USA
Very helpful and fast to resolve my problem.
Support leve 1
By Giovanny Sayas of gestionempresarialrural.com from Santa Monica
I found the .htacces by FTP, It was really easy! The FTP client is fast.
one word: terrific
By Sean of cosmicview.ca from Ontario Canada
The customer service and support in migrating to your service has been smooth and relatively easy. Thank you!
Great Technical Support
By Babar Pasha of boardlogo.com from dubai,UAE
I really appreciate your technical support Thanks Best Regard
Brilliant customer service
By Natasha of chikaboo-designs.com from UK
I just switched host to greengeeks this week. My previous host, easyspace, had terrible customer service and communication in general. It has been just two days with greengeeks now and I am already very impressed. I raised a ticket yesterday morning and the technical support team replied within an hour and we have been back and forth since. They solved all my problems within half an hour. Support is definitely something I look for in a host and greengeeks has delivered.
By Carlos Souza of radioamadorismo.net from Rio de Janeiro, RJ, BR
Since the creation of my account in "GreenGeeks.com" until the present day I received the most perfect technical help that you could want from a hosting service. The "GreenGeeks.com" staff was always quick, competent and caring helps in that I requested. I think the whole time I stayed here, as having been a positive and rewarding experience. As soon as possible, I will return. Carlos Souza
By Thomas Burlington of prontoinc.com from Canada
Thanks for the fast and consistent service. Thanks Thomas
By Jeremy of soccerzone.ca from Canada
Thank you - Had a technical problem and it was resolve quickly and to our liking! Thank's
I like GreenGeeks
By Chris Eller of wph2o.com from Yalta, Crimea, Ukraine
GreenGeeks hosting gives me low cost and super resources. I use Ecosite Premium which allows my account and websites to use 25% of the CPU, 2 GB RAM and 50 concurrent connections--all for $ 20 USD per month - a bargain.
Best Tech Support in the WORLD!
By Robert Trench of dodgingbullets.org from Minneapolis, MN
Super easy to get a hold of tech support, also super knowledgeable and very willing to help.
Just impressed so far
By Alan of yourhostcenter.com from United States
We are currently migrating over to GreenGeeks, with a reseller account and finding it to be a wonderful transition from our current hosting service (big name like alligator) and love the additional one click installs, like OpenCart and Wordpress to name a few. Their technical support has been top notch so far and we are currently looking forward to a great relationship.
One of the Best
By Frank of acemyanzi.org from Kampala, Uganda
One of the Best hosting infrastructure I have come across. Definitely the best support I have come across. We intend to keep doing business with GreenGeeks.
I service I would recommend
By Fred of mpiasia.net from Davao City, Philippines
I have helped three organizations (all not-for-profit) with website in which I recommended GreenGeeks. I would continue to do so. I think at the top of my list is the tech support, which has always been responsive in a matter of seconds and always very helpful. They are also a good value, and I really appreciate their including the domain registration service for clients. I think they forget that as something else that has to be renewed and could easily let that get passed by, so GreenGeeks helps with that is a great asset. I have worked with relatively small sites, so we have had low demands, but all we have needed has been there.
By Diego Alvarez B. of diego.com.ec from Quito, Ecuador
It´s amaizing the improvement in the support, the quality are excelent. I´m glad of have been choosen this web hosting provider. Keep the good work!
By Kelley of tampabaytime.org from Tampa, FL
Instant support through the chat feature is always tremendously helpful! Thank you for the great service!
By Leroy G of drupalpin.com from United Kingdom
I've so far found Green Geeks response time and customer service very very impressive The best I've experienced in a long time. We have only been with them for a short space of time, but for any business starting out this is the kind of great service you need and believe me there's not many like these.
By deni crosetti of alaskanexpress.net from san francisco, ca
The are the absolute best. I have been using GreenGeeks for years, and every time I get instant support and my issue always get resolved. I have pulled away from many other hosting providers and send all my client to use GreenGeeks!
By Ryder Saint of mullummac.com from
Technical support always looks after me! They are awesome!
By David of naturaloilsolutions.com from Australia
Initially I was nervous because of some hiccups relating to the migration of my sites...However they rectified this 10 times over..I am glad I have made the switch!!
Excellent Technical Support
By D Patel of ydsweb.pw from USA
Excellent and Fastest Technical Support, Online Chat is out of this world. Always answer within 30sec max. I've been customer for 6 months now, Everything is great.
By Illonnes of dionysus-ent.com from Singapore
Served by George. Efficient Service!
By Reynaldo Budhi of earthitude.com from Taipei, Taiwan
I'm writing here to let you know how impressed I am at how quick your on-line customer service is. I have never had to wait more than 1 minute for someone to answer my questions, and your answers have always been spot-on. Love you guys! xo
By Jason of carolwantstoknow.com from Toronto
I'm pretty bad when it comes to all things webpage related, but tonight a problem arose and Vance helped me out in minutes. Thanks!!!
Only hosting company I use and recommend.
By Joe Mateus of mateuswebdesign.com from United States
Where do I begin....I tried many other hosting companies, some were bad, some were so so and some were really good but GreenGeeks Hosting is the best. From the fastest customer service to its fast servers and great prices, GreenGeeks truly is a cut above the rest. I have been using GreenGeeks now for a few years and I have had no problems with them. As a part time website developer I only recommend GreenGeeks to all my clients. Thank you all at GreenGeeks for excellent service.
Great Pre-sign up CS
By Diana of paranormalportals.com from Jacksonville, FL
I spoke to Ugo S. today with a million questions on moving my website. I know nothing about computers and a very technical friend made a site for me but we had a falling out so I am stuck. I spoke to Ugo and asked a million questions and he/she assured me they could do it. In fact, there was nothing I asked that Ugo said no to and all for the same great price. I am so excited to be part of this company now!
By Nathan Bark of nbarkaudio.com from Baltimore, MD, USA
I was fighting with the web gods and pulling out my hair for a while trying to figure out my issues. Then, finally I decided to take the live chat help window for a spin. My Customer Service rep (George) was able to answer my questions in a matter of a few minutes and I was on my way once again. Thanks George!!! And thanks to Green Geeks for having that option.
By Linda Bowen of healingyourlife.ca from
big thanks to Ugo, he fixed my problem, I now can keep the rest of my hair!!
By Jac of bluwebdesigns.com from Frankfurt, Germany
I have to admit that, though I enjoy just about every aspect and all the features GreenGeeks offers, the one thing I will never stop raving about is the Custom Service. Every time I click that chat button, someone is there immediately and my issue is given great consideration untill it is resolved. This is important to me becase, as a "non-techie", I sometimes make mistakes and customer service is always there to save the day. In addition, being located in Germany, and not speaking the language enough, I need a good hosting service with whom I can speak English, and it's good to be able to take care of most issues by chat rather than pay for long distance phone calls.
Great so far!
By Alec of japamaz.com from germany
Can't complain! Everything really great so far.
By Kunal of konectdesignstudio.com from India
I highly recommend Green Geeks for its Reliability and Customer service.. its a full Value for Money.
By Joshua of asiawide.asia from Yunnan, China
In terms of service GG is as good as it gets - i live in China and so time zones are a big challenge for me with providers based in Europe and the US - GG always has someone available to help me within seconds! Brilliant!
Never had a bad customer service experience
By David Spears of thegamecave.net from Nashville, TN
Working with a new company for my store website and they needed me to do some things on the back end that was above my abilities. Vance K. had it done in less than 10 minutes after I initiated a Chat session on the site. I am a customer for life!
Great Hosting and Support
By Alf Barreiro of solafidedesign.com from Albuquerque, NM, USA
I choose GreenGeeks because they were 'green'... Over time their support has been exemplary! I totally recommend GreenGeeks.
By JASWANTH PEDDABUDDI of sebmark.com from
I had a chat with David R. He is really too patient while I am talking to him and a great chat representative I have ever had in my entire life.. his knowledge is too good and respond very mannerly to me. He resolves my issue very quickly and informed me how to cure these types of issues on my own If I can send a gift to him, please let me know
Chat assistance is always helpful
By Stefanie of milk-shed.com from Jackson Hole, WY
I've used the Chat With Us option a few times now, both when my site was down and I didn't know why, and when I knew why and failed at fixing the issue myself. Every time the response is quick and effective. I love that I don't have to sit on the phone with someone. Thanks for the help, as always!
By Laura of fivefocus.ca from Ontario, Canada
I was having trouble loggin into my site, I connected to support through the 24/7 live chat and literally within 15 seconds he had it fixed. THAT is customer service...thank you for being for helpful for people who are not necessarily web savvy.
By Patrick of patrickgilman.com from Boston, MA
Thank you so much for answering my email configuration questions so quickly and with such clear instructions. Everything works perfectly now.
By nei murphy of therightprofile.org from u.k
brilliant service ... I have never seen such customer service like this before
By Flora of thesavvyweb.com from Dallas, TX
George helped me with a little problem I was having and was going around the circle a bit..he had great patience and walked me through each step to get to resolution. Thank you so much!
customer loved green geeks support
By Maggie LaNoue of albiondesign.com from ALbion michigan
I had a tricky job recently with a client with two domains being redirected to one and they wanted to keep their email on their own server. Green Geeks support helped me several times to get this all going correctly. I am more of a designer than a geek so i appreciate the help from the Green Geeks.
By John Salventi of paphiopedilumsofdistinction.com from Philadelphia PA
Ugo S was awesome.
Best Tech help
By Maggie LaNoue of maggielanoue.com from Albion Michigan
I have worked with Green Geeks since I started to learn Drupal two and a half years ago. I had a lot of issues due to my lack of expertise and they pointed out the resources on their site to help me. I have worked with several of the tech support staff at Green Geeks multiple times and they were always very polite and helpful. I highly recommend Green Geeks. I also use this server for my WordPress clients.
By Chi of vietlabour.com from Vietnam
I installed a faulty plugin yesterday (language switch) which led to the closure of the whole website. I called GreenGeeks over Live Chat and I got their support immediately to recover the website. Many thanks GreenGeeks!
By Paul of greenskywealth.co.uk from United Kingdom
GreenGeeks have always provided exceptional technical support. Their livechat facility is great for resolving problems quickly
By Digzol of digzol.com from Canada
Had a few issues concerning PHP software versions but was fixed as soon as it was mentioned thanks to great technical support. Great hosting overall, definitely recommend.
Best under the sun
By Stef of guidadepalm.com from Lisbon, PT
Love it... I recomend it to all my frineds... Thanks Green Geeks...
Great support! Patient & Knowledgeable
By Steve of monarchlabs.com from United States
Ugo S. is a support personnel from greengeeks, he was very patience and knowledgeable and helped me move my account. In fact, all of the support I've ever worked with from greengeeks has been fantastic!
By Cole Miller of nomorevictims.org from Casper, Wyoming
Ugo just helped with an issue and took care of it instantly -- really appreciated that. Your tech service is really great --
By Monica Bradshaw of monicabradshaw.com from Brantford, ON, Canada
I had a fatal error that required adjusting PHP version etc. No clue what any of this meant. The LiveChat suport person, David, was very helpful and took care of it for me. I would not have been able to do it myself, so thank you!
By Joshua Bozeman of brofisthost.com from United States
was quick fast and good services i would remind to a friend
By Luis Torres of designographer.com from United States
These guys are great! Really no where else can you get online and talk to someone that can REALLY help you.
Tech help is superior!
By Kitty of twoplayfulotters.com from Gresham OR USA
Tech support at GreenGeeks is superior! No matter what the question, they provide help while honoring my dignity. The c-panel services are so easy to use, and their servers have never let me down. I recommend GreenGeeks on my own website, and to all my friends.
By Paul of internetservicepros.com from San Diego CA USA
I can't believe it's been two years on Green Geeks. I have not had one problemn with the server and have only had to contact Green Geeks twice, both for my education on how to do something via CPanel. Green Geeks has be courteous and knowledgeable in all contacts.
By Roy of anglaide.com from Montreal, QC, Canada
So far, I've been very impressed. When I phone, I usually get someone within a few seconds. Even though I'm really not a techie, the employees are very patient and can explain things in layman's terms. Keep up the good work guys! I can't say how reliable things are yet, as the transfer hasn't taken place, but if the other things are any indication, I should be one happy camper. The only thing holding me back from giving you a 5 on the Features is the lack of a mobile site. I was told you were in negotiations with a company to get that and if and when that happens, your score will only go up. Thanks again!
David R Needs a raise
By steven of sandiegoyokohamasistercity.org from san diego
Great professional support from David R. on our recent issue and also past issues we've had.
Wordpress set up
By Lucas of entertrips.com from Vancouver, BC
The video tutorial was extremely resourceful, but when I had a problem I was helped by a great support guy who fix the issue in no time! I am very happy!
Green Geeks Rocks
By Karen Karo of karenkaro.com from Bethlehem, PA, USA
I am very pleased with Green Geeks for my hosting. They are always there to help walk me through the things I do not understand. The price can't be beat and the bonus features make it a premium service. P.S. The best part is that they are a Green Company! Thanks guys.
By Henk Bakker of allsites.info from NL
Green Hosts? Yep, green geeks is GREEN. I met them some time ago because I was in big trouble with another host. I wished I met GREENGEEKS long ago. Support is great although sometimes my language is not english enough to be understood. Still, they met more then all my expectations. Techical support is outstanding, clear, chip and charge, crisp and fast. Where to find that? Oke they bill me some more but I am glad to be able to pay. I love GREENGEEKS FOR ALL THEY DO BESIDE HOSTING! ...THANK YOU.
Best service and support
By Jose of alafanta.com from Montclair, CA, USA
Before Y opted for Greengeeks I try 4 different well known Hosting companies, unfortunately these companies didn't meet my expectations,Wait 30 to 60 minutes for technical support is unacceptable. Then I decided to try GreenGeeks and I will never regret, these guys know what they are doing, they are the Nordstrom of the hosting services,they are fast, reliable and always willing to help. Every time I contact them my problem are solved. I will feel very proud to work for this company. Thanks a lot
upload problem solved
By Zale Michael Schubert of mindwaves.net.au from Australia
Hey guys I started when there was only html by hand and ftp, drifted away to the non-IT world, and have come back with more questions in this seemingly userfriendly environment. It's only friendly because the support team gives true support - solved my issues even when scouring wordpress and other sites did not ... and I know I could have asked more questions .. thanks for a great service ... from downunder in Australia ...
Thank you, GreenGeeks!
By Carl of autumnimmunology.org from Chicago, IL
We recently migrated to a VPS server hosted by GreenGeeks. We are a moderate sized (600 registrants) scientific conference that meets annually. After 10 years, previous service provider was getting a little long in the tooth. We opted for a VPS server over our previous 'dedicated' server. Technical support and resolution of issues has been as nearly realtime as we could reasonably expect. We couldn't be more pleased.
By Devinda of hostinw3.com from CA
The best Service that i ever had is with greengeeks... I'm using there service more than a year and i never feel any guilty for using greengeeks. Thank you greengeeks Management and Support team to provide a good service for the customers. Cheeeeeeeeeers
Great S`ervice and Support
By Dave Taylor of psmconsulting.org from Lacey, WA
The folks at Green Geeks are professionals in every aspect of their organization. Any Issues/Questions that I have had have been taken care of quickly and accurately.
Ugo is the Man
By jel of homesperson2person.com from san francisco, ca
Ugo went wayyy beyond to help me with several issues
Great Support in midst of a brute force attack
By Grant Thornberry of louisvillechurchofchrist.com from LOUISVILLE, OH
Excellent support! Quick followup and understanding for someone who is a fairly new to website security. You guys are awesome. Thanks for helping me with the brute force DDos attack.
quikc fix :)
By Tarek of yaremaz-tours.com from Sharm El-Sheikh, South Sinai, Egypt
I banged my head to the wall several times because of a "Fatal error: Allowed memory size of 67108864 bytes exhausted" and the support guy over live-chat, changed the memory limit and now i'm up and running again :)
Best Experience Ever
By Sue Landsman of sjlandsman.com from Dunstable, MA
I've been with GreenGeeks for several years now, and I still have not had a customer experience anywhere else that's better than this. GreenGeeks is quick, helpful, and friendly. Any question I've asked I've had answered near immediately. The pricing can't be beat, either. Really, I can't say enough about my experience with GreenGeeks.
I'm completely serious
By Seth Dochter of amishroadshow.com from New Holland, PA
In checking the boxes above I had to give all fives. Your service is absolutely exceptional! I am very happy that I use Green Geeks and recommend your company frequently. The only reason I deviated from a 5 on "Ease of use" is because your actual man site get's a little stuffy at times. Using cPanel is great though, and I cringe when someone asks me to look a their site and it isn't on cPanel.
Ugo S. Provided Amazing Costumer Support
By Rachael of sleeplimited.org from WI
I received fantastic costumer support from the chat support worker Ugo S. I hope that Ugo continues to provide wonderful support for GreenGeeks users.
Great job a GreenGeeks
By Max of niainteractive.com from Washington, DC
GreenGeeks not only does a great job when things are going well, but does an AMAZING job when things are not going so well. My site was hacked and you guys handled it like pros. This could have been a total nightmare, but instead it was handled flawlessly. Thank you so much for the work and support.
By Mistee of lifeworksi.org from Louisville, KY
I have to say that we have always received such wonderful service from Green Geeks. Thank you for all your help.
Response to today's support
By Maxs of ncopa.com from Salem, Oregon
Even your chat support is awesome, often resolving an issue without even having to elevate it to a full support ticket. A customer a couple years now and almost NEVER had an issue with Greengeeks, which is pretty cool from my perspective. Thank you GreenGeeks!
Fast, friendly tech support
By Julian of praxislatin.com from United States
I am an amateur website builder. Twice I had to seek support from GreenGeeks via chat. Each time the support person provided excellent service. Thank you.
By jack of nmontgomerydesign.com from Portland, ME
Had a number of issues on access. Got really solid, fast, smart service using chat and was able to resolve all on the fly. Good work. Thanks.
i love GreenGeeks
By mohamed adel of opacity-webz.com from Egypt
Very Great Reliable Support, and amazing service and value to the money, keep it up GreenGeeks :)
By joseph of cyberlifezone.com from Philippines
Greengeeks is absolutely 100% a Recommended. 100% Uptime and the technical support is Reliable in terms of some site problems, all are solved within minutes. I do recommend Greengeeks, it has VALUE for my MONEY!. Keep up the good work Guys!thanks!
By R. Beckman of mwrdgg.org from Chicago
I had a php problem after installing a wiki. Within 30 minutes, GreenGeeks tech Support had the problem fixed. Awesome service.
By Jess H. of jesshunt.com from Atlanta, GA, USA
I have been with GreenGeeks for a few years now and love the 24/7 chat and service. Wonderful company that I always recommend to clients when I freelance websites, too. Keep up the great work!
Excellent service so far
By of champangry from
I'm glad to have live chat customer service of this caliber. Everyone I've dealt with has been prompt, friendly and smart. Thanks!
So Far...I'm Impressed
By Cale Coggins of cogginswebdesign.com from Birmingham, AL
I just switched today from another host who didn't offer nightly backups. This was crucial to my company and clients. That is just one small but significant piece of the puzzle for my sites to have another layer of security. The customer support via live chat has been outstanding. They are prompt, knowledgable, courteous, and speak ENGLISH! I'm utterly thrilled so far.
By Benjamin Girard-Bond of bgirardbond.com from Canada
Every time I need technical support, I use the live chat feature and somebody helps me in a matter of seconds. The support representatives are very helpful and knowledgeable. I am fully satisfied!
Can't go wrong!
By Richard Sparrow of redstonetor.ch from Nottingham, UK
I'll admit, I've only been hosted here for a few weeks, but I can definitely say I have really enjoyed the service that is provided here. Setup took a few hours but support where on side whenever I required them to check up on my order. After spending a few weeks here, I have come to realize, This hosting company offer's everything I could ever need and want in a hosting provider! Support Staff... wow, truly amazing! You ask for something and they will get it done for you within seconds, they really do try their hardest! Would recommend this company to anyone who require web hosting and like to think about the environment (or don't)! Go GreenGeeks! You Rock!
Best Deal in Town
By Martin of 98tamarac.ca from Stokes Bay, Ontario, Canada
Was using another hosting company and decided to change to a Canadian host as my previous one was due to expire. Have found GreenGeeks to be FAR superior in all aspects, especially with the unlimited Addon domains.
By Jeremy Gregory of bandsforlands.org from Boulder, CO
So far we have had great success with GreenGeeks.
Pleased so far
By Jonathon of thecharlestonjoe.com from Charleston, SC
I have really enjoyed my GreenGeeks' experience. It was definitely the best deal I could find out there!
By Tami of KiiCH.com from Tucson, AZ
I've recently purchased a reseller account with GreenGeeks.com. They have very quickly and professionally helped me through the process of moving my sites as well as client sites. Tech support is great and quick. I can highly recommend GreenGeeks!
Couldn't ask for a better host.
By Ben of creativecollective.co.nz from Auckland, New Zealand
There's no such thing as unlimited BW and storage space from the hosts in New Zealand so when I searched for an international host I was amazed that everyone has been getting these for years! With so much choice I read some reviews and settled on Green Geeks because their reseller pricing is so competitive and their trial was free. After 30 days I was hooked and I moved all my hosting across to them straight away. Since then I've added more websites and domains and had my share of newbie issues, their support is fast and extremely helpful even when I don't quite know what I've done wrong. There's also ClientExec which was free with my account which is brilliant! Even when they have issues they are quick to respond and everything comes back online really quickly which is all I ask for! Thank you so much Greek Geeks!
By Ben Tamblyn of odysseyinstitute.com from Bali, Indonesia
Hosting our website with Green Geeeks was a smart move. We're based in Indonesia and when we need technical support they're there in a flash. Its great. The 24 hours live chat support means there's effectively no time difference.
By Alessandro of nebulagames.net from Chiusi, SI, Italy
I had 0 problems with GreenGeeks! Very nice hoster! Site always up and never crash. I can't say how's the technical support cause i never contact them for ask help (As i said before i had 0 problems).
A very good supporter
By Ben Bals of traum-blog.com from Rostock, Mecklenburg-Vorpommern, Germany
I just want the give a good rating to David R. He´s awsome.
By Larry of sipbc.com from BC Canada
I lost my data and -you guys got put it back -thanks Very much.
By Deanna of trillglass.com from United States
I've used multiple web hosts in the past, and nothing compares to GreenGeeks! With excellent customer support and useful features, there's no reason to go anywhere else! It is extremely affordable and because they have partnered with other companies, other useful services are available at discounted prices! I would recommend to anyone!
David Rogers is the Bomb
By Antoinette Haste of cwkelly.com from United States
Yeah, I'm going way back. Way back to the days when things were the bomb. You know who's the bomb? Your guy David Rogers. He pointed me right to the solution I needed. So stoked I'm with Green Geeks now. Word.
Help for support
By Marius Sirbu of dcs-ktech.eu from Caransebes, Romania
Thank you for your services. You are the best hosting company I work with.
By James Flynn of 4solarthings.com from United States
Greengeeks is fantastic!! Worked with with me with quick responses and helpful advice. Did the work as advertised. When they transfered my domain it was down for less then 5 hours. Thank you your the best.
By Bill Wallace of beinternetdesigns.com from Ware Shoals, SC, USA
I have no reason to be down about the service and response time of the staff at GreenGeeks. I have used other providers in the past and my switch to GreenGeeks has turn out to be my greatest move.
By Moiz Husein of www.moizhusein.com from Tanzania
iam a happy customer. i had issues with restore to a clients website and the technical support i received was very much solving the issue. thumbs up to Galvin R and David R.
Go Green Geeks!
By Ben Tamblyn of odysseyinstitute.com from Bali, Indonesia
live 24 hour chat help is indispensable when you're on the move and living abroad. Our company's based in Indonesia, so its great to be able to connect with competent support people on a time frame that works for us. Our last hosting company kept regular business hours and was closed on the weekends! Ha! Suffice to say they just lost our business.
Great customer live chat with Ugo
By Andrew Borstein of brownborgstudios.com from United States
Just wanted to put a dollar in his virtual tip jar.
Would recommend GreenGeeks
By Fred Goddard of nacar.org from Davao City, Philippines
So far, I have had a very good experience with GreenGeeks. The price may not be the cheapest out there, but it seems cheaper websites also offer a lot less. I was sharing with someone that it is like the airlines. Some of the cheaper deals have all these add on costs, like paying for extra bags when you check in. GreenGeeks offers a lot for their prices. I have also been happy with the tech support from them. The only part I find a little less intuitive is the email. The email and mailing lists are separate and a bit confusing. Of course, that's not much different than other hosts, and may not even be used much these days as people are using Gmail and other systems to handle email and newsletters. I have recommended this site to others and am in the process of shifting someone over to them now.
By Samuel of oincrivelhost.com from Porto Alegre, RS, Brazil
Your support team are really fast and gentle. Congratulation
All This AND Customer/Technical Surpport too?
By Jacques Auguste, Jr of bluwebdesigns.com from Frankfurt, Germany
I have been with GreenGeeks for a couple of years now and I must say that though the services and features may seem like what all the others offer, the BIG difference is when it comes to Customer and Technical Service. Issues, which are few and far between, are immediately resolved in a friendly and professional manner. Personally I know I have probably testing these guys' patience more than the average customer. I have yet to get an unfriendly or out-of-place response. The greatest thing is that I have NEVER had to get on the phone with them. Their ticket system is incomparable and extremely fast and efficient. Sorry for sounding like an advertisement, but GreenGeeks has me for life with the level of professionalism they show!
By Ken McGrath of transmarginal.com from United States
Hello, I just wanted to send props to your customer service staff. I've only had to contact you three times in a year and a half. The most recent were chats to solve simple problems. These were handled immediately and done correctly. I use a couple of other vendors for special or legacy services and you guys have the best service by far. I've recommended you to quite a few people.
By Rich of theredchicken.com from CT
Your technical support guys are and always have been great when it comes to helping me with any issue I have encountered.
By Young Mi Kim of timothytalbot.com from San Francisco
Hello - A number chat operators over the last 24 hours have been great - Ugo S, George and David -- helped me with timothytalbot.com. Very impressed with their responsiveness. thanks!
I Love being Green!
By Superstar Universe, LLC of superstaruniverse.com from Lansing, MI, USA
Go Green! GreenGeeks has offered amazing service since day 1. GreenGeeks migrated my complete c-panel for me. Work that would have taken me hours, GreenGeeks did in minimal time with excellent customer service! I feel good knowing GreenGeek's servers are Green for the environment and appreciate they understand my business needs! I would recommend GreenGeeks to anyone who needs Web hosting! Thank you!!
Best shared host ever!
By Antonio Carreira of streetdogstudio.com from Lisbon, Portugal
I was really sceptical when I subscribed the first month with Green Geeks. Little by little i started to migrate all my websites from my old server (which costed me 20x more than my current plan). I couldn't be happier! I had some trouble along the way but everytime I contacted tech support they were really quick to answer and always came up with solutions to my problems. Great value for money. Keep it up.
By Ruthie Unaegbu of mygeekedouthost.com from Canada
Fast and awesome! Thank you Bill!
Excellent Chat Help
By jack of hamballs.com from Portland, ME
Was setting up CloudFare this am and got extremely quick and solid assistance from David R. I had way too many questions and he took care of all.
By Kat Cortes of straykat.ca from Canada
These guys never leave you hanging. They always have a solution and in a timely manner. As a designer, I couldn't do my job without them and as always, I recommend them to my clients.
You guys are great!
By Jocelyne of corevitalityyoga.com from UK
Thank you for dealing with my problem so quickly and easily. I don't understand the tech speak and didn't know where to start. My day went so much better after contacting you!
GreenGeeks Goes Above & Beyond
By Aubrey of ecosocialstrategies.com from United States
Can not thank GreenGeeks enough for the continued service and support over the years. Yesterday one of my WP sites was hacked and I panicked. After a call to GreenGeeks, within an hour my problems were resolved. It's rare a company can give its clients peace of mind in a mini-crisis but GreenGeeks did just that for me. I highly recommend GreenGeeks for anyone looking for web hosting services!
LOVE having a reseller account!
By Kristina of thepageantwebmaster.com from Irving, TX, USA
I have nothing but good things to say about GreenGeeks. Having a reseller account has worked well for me, even though I am currently my only customer. Your customer service is great! Just had a chat with Gavin who was able to quickly resolve my issue, which was due to my error. GoDaddy will never get money from me again. :)
By Art of www.aewsd.com from st louis Mo
I have used GreenGeek from october. I have set up several domains and have not had problems. The support team is always quick to respond and stay with you until resolved. I would say most of the problems were self inflicted. The are a great company
Sign on to this service
By James Gray of jgrayweb.com from Alexandria, VA USA
I'm a loyal customer, Great customer Support, always courteous and responsive. Don't EVER go out of business. I want you guys around for as long as I live. I send all my clients here for their site hosting needs. I love the level of control you let your customers have with each of their accounts.
Green Geeks is awesome!
By Dashel Lathers of cheshirewebhosters.com from Keene, NH, USA
I just wanted to say that green geeks is the best web hosting company ever. I have my own web hosting company and use green geeks to host my servers and since I have switched to them its been a world of difference! The websites are a lot faster and even the clients are noticing the speed and are very happy with the upgrades we did. The support is exceptional and people are very helpful, nice and fun to talk to. The only thing I ask for is that green geeks will start providing WHMCS licensing through them. other than that its perfect! Thanks Green Geeks and I will be a long term client. I would recommend them to anyone for dedicated/VPS servers.
By Brigham Hausman of bsoahc.org from san francisco
I have worked with a number of hosting services over the years. This one is my favorite. Fast.and reliable.
I Love GreenGeeks
By Sue of sjlandsman.com from Dunstable, MA
GreenGeeks' customer service is amazing. It's the best service I've gotten anywhere for ANYTHING. The service is prompt and friendly every time. They're a genuine pleasure to deal with. I just persuaded my artisan's guild to switch over from GoDaddy - a decision which was a no-brainer based on customer service alone, never mind value. Go Geeks!
Support help on email problems
By Hong Seng of studiometta.com/ from Singapore
I've always had very quick turnaround time in getting all my technical problem fixed and that is why I have been using Green Geeks, and actively sharing with people about this. Thank you Green Geeks.
By Peter of from Slovakia
What I like the most, is the outstanding customer support. The average response time is about 10 minutes, and they are always ready to help, even more than they are supposed to! Im really glad I have choosen GreenGeeks. Keep up the good work guys!
By Toni of imlookinprettyonline.com from Australia
I moved to your site from another because of the terrible tech support. Just being here for a week I love all the help that I have and Im looking forward to working myself to being a reseller, the support is the best
Love Green Geeks!
By Dee Long of savedbytechnology.com from Toronto Ontario Canada
Can't say enough about Green Geeks, I have several personal websites with them and a large E-Commerce site. Support have been wonderful, quick courteous responses, and they get it right! And our websites have never loaded faster, thanks Green Geeks!
You just have to love it!
By Mario of independent-hoster.com from Sweden
I have struggled for a long time with different webhosting companies and have always ended up with paying and not getting. Tried Hostgator, resellerpanel, godaddy and so on. None of them meet up with what I think a webhost should have. Here at Greengeeks I'm finally home! Moved everything here without any problems and they did all the things I asked for and more! They tried to help me in any way possible despit that I had a hard time explaining what I wanted due to lack of knowledge on my side. In my opinion a 5 star product That I will recommend to anyone that asks!
By Ray Hallock of eagleapps.net from Terrace BC Canada
You guys are fantastic. I have never had such speedy tech support in my life. Great Job!
By Sirlister Smiley of guardandsecure.com from jacksonville,fl
Thank You! Support for your timely response whenever i have trouble issues. Thank you so much for your help and repair to my website.Its working just GREAT!. That's why i bought an additional website and am a loyal customer.
By Myra Ottewell of myraottewell.com from Surrey, BC Canada
Galvin was a giant help in sorting out some technical issues with my web site. Excellent work! Thanks so much!
The Best Host in the world
By Jitender Kumar of seowebconfiguration.com from New Delhi, India
I really appreciate the service quality given by greengeeks.com and what I was very happy with was that nothing is hidden. I changed my hosting provider from bluehost.com to greengeeks.com because of greengeeks true statement. Unlimited means unlimited. At bluehost, mySQL dababases are not unlimited. read their terms of service and conditions carefully. But greengeeks.com is not only really green but ever green as they do what they say. I will say the greengeeks.com hosting is really No. 1 hosting service in the world due to their quality of service and true commitment. thank you.
Excellent support, and very good range of services.
By Gardenia Fair of gardeniafair.com from Germany
I signed up with GG a while ago for one website, and in the meantime I have several websites hosted there. The customer service and technical help (moving my website, live chat service) is excellent -nothing automatic, these guys are really there on the other side of the chat! Also, to install things on my domains, they use CPanel and Softaculous, and it all makes things sooooooooo much easier. I can only recommend this.
Incredible Customer Support
By Jen of thejsquaredconcept.com from New York, NY
I usually don't write reviews but I'm writing this because of the continued, consistent awesome customer service from GreenGeeks. Not only are they quick and reliable, I feel that they go above and beyond to ensure that help is provided. I had an issue with a file that resulted in error messages on our site, and I had simply contacted Customer Support to find out where the file was to try to fix it myself, but the representative went ahead and just resolved the problem for me. This is the kind of customer support and service that every company should have, especially in this industry. Definitely staying with them and recommending to others in the future.
I am blown away by the service
By Michael Schleifer of holisticbay.com from Sweden
I have to say that when I read about the great support and the features Greengeeks offered I had some doubts, but after experiencing the service and instant support Greengeeks have provided till now I can only say I AM AMAZED. The value for money is unbeatable. A big thank you!
By Neil of therightprofile.org from Wirral UK
I am new to the website world and have had some questions I needed to ask and greengeeks patience is second to none... thank you for all your assistance. I couldn't ask for better.
Top Notch Service
By Heriberto Rivera of laempresahumana.co from Medellin, Colombia
I have had many issues involving my sites because of my newbie status but your support has been excellent. Keep up the good work.
Best Hosting Anywhere!
By Robert of berkscountyyardsale.com from Reading, PA
I tried several hosts for my reseller account, and GreenGeeks.com is BY FAR THE BEST! The Best customer support with knowledgeable support staff and super quick response time! THANKS GREENGEEKS.COM!
By stacey of lilysplayhouse.com.au from Australia
The support I have received from GreenGeeks is second to none! They have assisted me every step of the way and have great tutorials. Thanks so much for an easy transition.
Most amazing support!
By Dru Darby of drumichael.com from Lafayette, LA
The #1 reason I choose GreenGeeks is because of the first class support I receive! The folks in the support chat are able to answer my question or solve my problem 100% of the time! The rest of the great features are just lagniappe!
By Taylor Lasseigne of slicesofamerica.com from New Orleans, LA
thanks! greengeeks is the bomb. keep up the awesome hosting!!
tech support review
By Carol Lemke of newspringragdolls.com from Eldorado, WI, USA
I have had quite a few occasions to ask for tech support for various questions and every time I have gotten a quick response and friendly helpful service. Your guys are awesome, especially Galvin R. who I have had respond several times and is very knowlegeable and helpful. (and patient since most of my issues are due to my lack of knowledge in certain areas.) I am a small-time web designer and will always recommend my clients sign up with you as several have. The people in your live chat have helped me as well and are always courteous even when they have to refer me to the tech guys. I am so glad I started with greengeeks. Besides the great tech support and chat help, some features I like are your reasonable prices, the affilliate program, the add-on domains, reliability and the unlimited web space and bandwidth. Thanks for all you do.
By Dan of danlabecki.ca from Toronto, Ontario
Ugo S was friendly, efficient and fast in providing the assistance I required to get my Joomla install up and running. Thanks! Dan
Quick reply and reaction
By Kristjan of juicersandrecipes.com from Iceland
Woke up to find my site down. Panicked and contacted customer service. Got a quick reply to my ticket and 20 min later everything was solved.
Fast Tech Support
By Aaron of smokingguns.ca from SSI, BC, Canada
As a person, who is slowly learning to build my own websites and knows just enough to be dangerous, I often run into silly road blocks. Ask dumb questions and run into problems that Ive created. Tech/customer support is fast, professional and courteous. Five stars from what else could you expect from your hosting company?
By john salomon of gamblinglion.com from san jose ca.
George Hung in there and even found a way to make it easy for me the lowest form of a techie, i may need help again i hope he is the one to do it I give him my highest marks John Salomon gamblinglion.com
Thanks Geeks Guys
By Tana Kantor of thegreeneconomy.com from Princeton, NJ
We managed to really, really kill our site. GreenGeeks tech support was extremely prompt and solved the problem. Apart from forgetting to remind us that we would need to respond to an email, once we did the solution was within hours. We, at THE GREEN ECONOMY, are extremely grateful.
Great value for the dollar
By Laurel S Mitro of cool-webdesign.com from United States, Ohio --- New Zealand, Otago
An answer within an hour on a low priority non-outage issues, excellent. We have had outages that took other ISP's days to answer!
Best Shared Hosting
By Nicole Skorka of nicodesigns.com from Denver, CO
Not only is the service reliable, the customer support is great. The live chat is always responded to promptly. I have been a reseller for other companies over the years and I'm consolidating my reseller accounts and will only use GreenGeeks. Great value, great service! My clients are happy and so am I!
Over the top pleased
By Kevin Sturmer of officeolympics.org from Waterbury, CT USA
The speed and skill with which you handled my site move was appreciated. I'm so glad to have strong hosting support. Thank you!
By Chris of dreamdezignz.com from Mass,Usa
Everyone I've talked to has been Extremely Helpful in this process. They given me all the information I needed in a timely mannor. Its very much appreciated.
By Steve I. of lakeservers.com from Eustis Florida
Well after a bad run with IXwebhosting, kvchosting and webhostinghub, I think I have finally found a place where I can have piece of mind. If you are thinking about moving your websites, be sure to do a cPanel FULL Backup. This will save all sites, all email, and all databases to a zip file. Send that file to your new account at greengeeks and they will unzip it and in about 5 minutes your entire site is up and running. This is the first time I have tried this trick and let me tell you it is slick, and saved me at least a day maybe two days of work.
By Alfonso Marrero of alfonsomarrero.com from Madrid
As always, I can only say that I get the best support freom this guys. Highly recomennded.
Great service every time!
By Clyde Wright of fairweatherroads.com from
I have had to ask for help from customer service and Tech. support several times since I started to build a web site. I had never messed with a CMS before and have had a few issues along the way. My latest issue came about when I was trying to correct an editor problem. I wound up loosing my site somehow. The guys at GreenGeeks were able to completely restore my site and correct the problems I was having with my editor. I might still make a few mistakes and mess something up but I know that I have a support team behind me that cares. They know what they are doing and work quickly to address any problems. Submitting a support or work ticket is easy. There response time always impresses me. With my latest issue there were several email conversations about my problems but the GreenGeeks staff had everything working in less than 12 hours. So to sum it up, I am happy to be Green. I just need to get past the learning curve.
Just switched from Sustainable Websites
By Matt Sengbusch of teenslivingwithcancer.org from San Francisco, CA
I do tech strategy/wed dev for a living. I work with teenslivingwithcancer.org pro-bono and I just switched over from Sustainable websites. I gotta say, that was smooth as could be, which I really appreciate since I'm not getting paid, haha. Everything took less than 2 hours from initiating the process to having everything copied over and after switching my DNS, everything is coming up correctly. Really really appreciate it. Thanks!
By Fabio Sanchez of inflammes.com from Stockholm, Sweden
I am really glad to have chosen your company to host my domain. Every time I've required support you have responded in a very professional way. Thank you and best wishes! Fabio Sánchez
By Shaina of bluedragonmoon.com from Lincoln, NE
I have been a happy customer of Green Geeks for a couple years now. I appreciate the tech support, they are friendly and, as always, helpful. My support emails are responded to in a timely fashion and my questions answered in a succinct but courteous fashion. Thank you Green Geeks!
By Byron Fedele of 1webspecialist.com from Brooklyn, USA
Great support, great cost, amazing business model. A great way to become a prosumer and to simultaneously reduce your carbon footprint.
Satisfied Customer Since 2010
By Stephen C of studiocoelho.com from Miami, Florida USA
I've been a satisfied customer with GreenGeeks since 2010, and I've not had any complaints in all that time. The service and features are a good value, there's virtually no downtime (and I appreciate that they email notifications on the rare occasions when the servers are down due to maintenance), and the customer service is excellent (prompt, friendly and helpful). As a web designer/developer I've dealt with other hosting companies, and I highly recommend GreenGeeks.
By Richard Schusterman of richardschusterman.com from Houston, TX, USA
What I love most about Green Geeks is the customer support. It's nice to know that I can get live chat support without having to wait for an email response. When I contact support, I need support NOW, not tomorrow! Several friends are using other services, but I'm sticking with Green Geeks! Keep up the great work!
By Vi McLean of computerkare.ca from Ottawa, On canada
David R was very helpful and patient and answered a lot of my questions. This sites awesome.
I Love GreenGeeks!
By Kristin of 2beegreen.ca from Vancouver Island
Everyone should use GreenGeeks to host their website! - Wonderful customer service! - Great Tech Support! - Competitive Pricing! - Environmentally Responsible! What more could you ask for??
Great Service , great support
By Alex of alexandernest.com from Toronto, Canada
I recently had a problem with my site (s) and was getting an internal server error message. It was 2 am local time for me and I got it resolved with live chat in a matter of moments. With no other hosting company have I EVER been met with such swift response and ease of interface, with the added bonus of the tech support seeming to actually know what is going on and provide a fast and relatively easy to implement solution. This has been the same story with all my dealings with GreenGeeks. I recommend you to everyone.
By Matthew B Cannon of mclichty.com from Philadelphia, PA, USA
I wanted to create a production and a stage site for my main domain. In order to do this, I needed my main domain to point to a sub-folder so my stage site did not get lost within the folders of my main site. Within minutes, the online rep solved this for me.
My IT Team
By Douglas Turner of douglas-turner.com from United States
Thanks to George and everyone at Green Geeks, who are always so helpful. As a noob, I am always in need of technical support. And I always find the answers to my questions. The Live Chat support has saved me many times, from many hours of cluelessness!
Very satisfied new customer
By Robin Ingelbrecht of tattooarchiver.org from Belgium
I'm only customer for 5 days, but I'll never change provider again! Fast speed, unlimited storage and above all, support service can't get any better! Immediate response and always a solution. And another asset: Green Geeks supports Drupal flawless THANKS GREEN GEEKS!
Best Support Ever
By Ahmad Aj of themenatech.com from Amman,jordan
in small words , they always fix your issue :) best support ever
Worth Every Penny
By Robin Hadder of timelapsecameradollies.com from United States
Most web hosting companies advertise similar features and prices these days and it is hard to differentiate the true value of one from the other until you use their service for some time. I have been with Green Geeks for several years now and have built several sites on my account. I find the service to be very reliable, with no unplanned outages. Whenever I have needed any tech support the response time is good and I am given answers instead of excuses. They have not let me down yet. I would highly recommend Green Geeks hosting services.
Endless Bounty : James Gray: Review
By James Gray of jgrayweb.com from Alexandria, VA
GreenGeeks is awesome, I bring all my clients here. All of them are happy with the price, as their webmaster I am happy with the service and response time and the value of all that space and speed, sub-domains email accounts and forwarders. Thank you GreenGeeks May you always be there. Loyal Customer. James Gray
By bhikkhu samahita of What-Buddha-Said.net from Sri Lanka
The almost instant 2-tiered support is simply Excellent!
By Marc Mathews of mycrestedgeckos.com from London, England
One of your operators, George, really helped me sort out a problem that I should have been able to sort out myself. He fixed my problem within minutes, great work, thanks ever so much!
By Thomas Lee of myserverplace.com from San Antonio, TX
Quick turnaround time and issue is resolved. Thanks again.
One of the few good reseller hosts
By Prasan of webkryti.com from Edmonton, AB, Canada
Its a great service, is the first thing that comes to mind. There are very few companies that sell in bulk and allow managing and reselling with such ease. The servers are great and I rarely have issues with downtime. I have seen some instances while I was working on some website but the tech team fixed the issue in minutes. Nothing critical. The support's great too. There is barely any waiting time in the chat support and someone's always available 24x7. I really liked the fact that the servers are running off of green renewable energy. Its good to see companies working towards such goals and I support it.
By Eivind Simensen of eivindsforum.com from Norway
I have tried many webhosting services but Green Geeks is certainly the best I've had. Exelent support, good price and very good stability.
I asked for support
By Anik of billardgatineauest.com from Ottawa, Ontario
It took not event a minute and George was chatting with me. After 5 minutes he solved my problem which was that the index file was not loading, only the folder content was displaying. I asked him to tell me what he did so I can do it myself next time. Thanks!
By Godwin of Gyropodconsult.com from Ghana
I am happy with my service,Green Geeks has saved me a lot of time with their starter site service.i will reccomend green geeks cos they have better response time than the others.
None More Better
By James Trent of cbjclan.net from Barrie ON
Again GreekGeeks saved my booty, I by mistake erased a crucial folder and thanks to their backup procedures I was back online withing a few hours. Thank you again guys you truly are the best I have had the pleasure of dealing with. Cheers !!!
help in reactivating website
By Helen Connell of straight2farm.com from United Kingdom
I spoke to Vance K today. What fantastic help. I didn't know what I was doing and Vance sorted it all out for me. Much appreciated. 10 out 10!
Tech Support Rocks
By Leigh Melander, Ph.D. of spillian.com from Andes, NY, USA
I've had an account with GreenGeeks and managed a couple of other accounts for clients for a couple of years now. Along the way, we've had challenges of various sorts come up, and every time, your tech support team has come through for me. I'm the worst nightmare of tech support people -- the self-taught, DIY'er with moments of insight and large gaping holes in my understanding of how this works, and your team has always managed to figure out what I need to know to help me find a solution. Over the last week or so I transferred hosting of several sites from another hosting company to my GreenGeeks account. Working with tech support from their side and your side there is NO comparison. Your tech support crew is in a completely different league -- I've never heard any of them say, "I can't help you." Today I had three different people help me get a site back up live after being hacked with malware, in record time. Am really pleased. I know that issues do pop up from time to time (as this seems to be the way of the web!), but I have had such a clear reminder that support doesn't get better than this. I'd like to thank all of your tech support folks, particularly Ron Helms, who has been a lifesaver on several occasions for me. Thanks. Leigh Melander
Great Live Service!
By Matheo of redlightning.org from Los Angeles, CA, United States
I was going through a tough install of some custom software, and accidentally took all my sites offline. George from the Live Chat team had me back online in seconds, and even helped me code a custom solution for my setup. Thanks, GreenGeeks!
By Sam Gilbert of chunkyfrog.co.uk from Brentwood, Essex
Green Geeks never fail to impress me, couldn't say a bad word against them and know they always have my back!
By Carol Lemke of newspringragdolls.com from Eldorado WI
I have had a few problems with logging in over the time I have been hosting here, but your support people always get me fixed up very quickly. I understand that there will be glitches and am just glad that they are always fixed quickly. You chat helpers have always fixed my problems and are very professional. Thank you so much for such great support.
Good Customer Support
By Saravana Prabhu of linkware.in from Chennai, Tamil Nadu, India.
Wonderful customer support in no time. I have been using almost a Year and I am very happy to continue with GreenGeeks.I highly recommend each of my client and all my friends to choose GreenGeeks for their web hosting and VPS hosting. Thanks!
Great Customer Service!
By Hali Sittig of sbenergysolutions.org from Crystal Lake, IL
I can't speak highly enough about the customer service I have experienced. I hesitated to ask questions, knowing that - during my other hosting encounters with customer service - I was left with more questions than I had to start with. I am thrilled that, not only were my questions answered - the techs helped me on the backend and did not leave it all up to me. They helped me quickly and easily and gave me all of the backup documentation that I needed to educate myself for the future. Greengeeks rocks!
By Adewale Olumote-Akeju of deview.com.ng from Lagos, Nigeria
Though I haven't spent more than 2 months with Greengeeks but I had almost everyday seek their help or support either through chat or ticket system because am a novice in website hosting and they have always responded with a solution even down to the task one is assumed to know about. Am really impressed. They have solved all my issues according without waste of time.
Why I CAME BACK!!
By EJ Joier of incudigm.net from Detroit, MI
I was a happy client for over 2 years with nothing wrong....I was offered a low price by another service. After 6 months, I have experienced enough issues to last a lifetime, and honestly I have thought many times of leaving the business since leaving Green Geeks. Their Customer Service team made me feel so special and so valuable when I contacted them telling them of the issues I caused myself by leaving. They gave me so much support I will NEVER leave again!!!!
Drupal Instal / Maintenance...
By of blacksonconsulting.com from
GREENGEEKS.COM ROCKS!! I've never been treated poorly, seems like they never sleep and uptime is better than downtime. Online chat is great! Email support is excellent! The list goes on.
Quick and professional
By Serdar Cimen of ultrasys-hosting.com from Netherlands
I had a problem getting SSL installed, and it was solved like that in second with help of GREENGEEKS Live CHAT support Would recommend anyone just to try their services
Awesome support even for the not very technically inclined!
By Douglas Turner of douglas-turner.com from Brooklyn, NY
I've been very impressed by the support I have received from Green Geeks. Typically I use the online chat service, and they are always able to help me through whatever my challenge. Patiently they get you through each step... and I am very appreciative of that quality exhibited by their team.
Amazing Chat Response
By joe of michiganelectronicrecyclingtrading.com from detroit,mi
These guys are great and have a great product. Within 25 minutes I had a drupal site launched and had help the whole way through. great service at a great price.
Love the Chat!
By Katy of colomark.com from Steamboat Springs, CO
I have used the 'Chat' function many many times - especially in the last 24 hours and your technical staff have been prompt, fantastic and have so far solved all my problems, and answered all my questions. Thank you for all your help!
By Albert of 8thlinepress.com from Toronto
Fantastic customer service! I had an issue and they resolved it within the hour - and this was at 11:00 PM EST.
By Lee Johnson of 3lbglf.com from Montana, USA
I'm no good with computers, but thanks to your easy to use tools and fantastic support, my business has a web presence. I only had one (small) problem with your website once, and using the live chat it was fixed in minutes. Otherwise, my website is limited only by my skills, but as I continue to get better at this, I'll stick with Greengeeks for sure. Thanks again!
Tech Support Rocks!
By Sheila McCray of fitness-junkie.net from Miami
I was very impressed with the great service and spot on laser accuracy with which my problem was resolved. Thank you.
By Tom Brooks of javanet.org from Seattle, WA
After working with my old reseller account for 5 years these guys are like a breath of fresh air. They actually have folks that answer the phone and live chat 24x7 with guys that actually can fix things while you're on the chat with them. Go Green Geek! Tom Brooks T.J. Brooks & Associates Seattle, WA 98199
Helped me a whole bunch.
By Trish Barnes of friendsofthewomenscentre.com from British Columbia
Thank you to Green Geeks for notifying me of a security issue with my non-profit awareness website. The breach was over my head, because I am not a developer. GG fixed the pressing problem and gave me useful info on how to shore up my security. Very much appreciated, Artur! I already recommend GG to others. I will do so with even more emphasis from now on.
By Melinda Farrar of melindafarrar.com from United States
Great help with answering my questions about setting up my website. Thanks!
Very nice costumer service
By Mich of michtormos.ca from Montreal, QC, Canada
They have a very kind staff in their costumer service.
Web Hosting Experts
By James of artistprolist.com from Houston, TX, USA
Things just seem to work better with Green Geeks... Green Geeks really has great response time and answers! Thank you for providing exceptional service.
By Liesel of bhoomies.com from Germany
Your service was really fantastic today. I was helped by George and had a bit of an emergency. Everything sorted. I am really thankful. Liesel x PS. And seeing that the Bhoomies are working real hard to save the planet - you're a perfect fit for us.
By Grace of angelshouseanimalrescue.com from Ireland
I have to say they are brillant, your live chat is nice and quick to get things sorted and your staff are very helpful I'm very happy with your service and plan on staying with you's for years to come. However the cpanel in regard to a newbie such as myself can cause information over load, I haven't a clue what half of it does? and just as I figure some of it out it starts looking for codes for this that or the other, and go's of on a hole differant road to where I started from, hance why I have gotton to know your support so well. It would be great if you started a learning course or something through e-mail about what half the stuff can do for you, I know you have a help button but it can be a bit to technecal, so for now until I have time to mess about with them I just stick to what I know. Thanks
Great job - keep it up
By Dave of halvetempo.com from Boston, MA
Easy to manage your own web presence. Plus amazing tech support.
Above the Rest
By Gregory Alexander of cwebtrend.com from New York
I have been using other Web Hosting Services for about 4 years and have recently switched to Greengeeks about 3 months and i'm totally floored by the level of support i'm receiving. Greengeeks where have you been all this time?
By Chris of voeditbydesign.com from Maryland, USA
I had an issue with my email service. I contacted GreenGeeks support and they resolved my issue with no problems. Knowledgeable support staff, polite and courteous, and all around very helpful.
Highly commend support team
By Steve Marshall of imagenews.com.au from Sydney, Australia
I've been building a website for several months now and everything works very well but I have to say that without the attentive support of both Vance & George at GreenGeeks I'm sure my site would not be running today. I really appreciate the fact that you always respond so quickly to every request and you advise or instruction is always spot on. THANK YOU! If you guys were around the corner I'd be dropping by with a few beers for you.
By Cara of nutricara.com from Toronto
George was very helpful (and patient!) in walking me through the process of adding a 2nd domain to my hosting services. Would highly recommend this service to anyone. Thank-you!
Technical support is great
By tim of combinedtechnologygroup.com.au from Australia
The technical support i have received tonight is more than I could have expected. I have dealt with many hosting companies in the last 12 months and i have to say for the level of plan I am on (basic no frills) the service i have received is as if I was on the highest level possible. The time the technician spent with me today is surely worth more than the plan cost for the whole year!! Don't know how you guys do it, but please keep it up, thanks
Best Vance Kent
By Andy Chang of dancome.com from Taiwan
Vance Kent is the best Supporter. Answer my question quickly and simply.
By William R Williamson of shopsavenearn.com from Battle Creek, MI
I have been working on starting a web store and I needed help with the php ini file and information about switching to dedicated. Vance was very courteous and patient with me while explaining the information I requested; then helped me by setting me up with the changes I needed within minutes. With all the features and unlimited possibilities Green Geeks offer there is no comparison, which does not even cover the low cost of their services.
Account manager Cpanel
By Lavenial of firstname.lastname@example.org from Albuquerque, NM
I appreciated George's patience with me since I'm a novice at all the web site info, He was extremely helpful and patient.
Chat with George
By Ricardo Santana of hispanounidos.com from Joliet, IL
I appreciate George's help on my issue with logging into the cpanel! Thanks!
By Amy Rodenberg of email@example.com from United States
GreenGeeks has the BEST customer service around! I've dealt with many web hosts and have wasted alot of money with them. I told GreenGeeks what I was wanting and they talked with me and understood and were able to help me. They respond quick (even in the middle of the night) They go above and beyond! The services offered are VERY reasonable and they will help you every step of the way.. Thank you GreenGeeks for being everything that I need!
Customer Service is #1!!!!
By Grace of graceleelawrence.com from Troy, NY
They are so great to help me, the website noob, figure things out. Thanks guys!
ADORE this company!!
By Shelly Peacock of spinbirdgroup.com from OKC, OK
I just want to say- I found greenGeeks by accident, but couldn't have been more thrilled. The combination of support and assistance has made my job soooo much easier, as I was launched into web building by a demanding boss...
Awesome, Just AWESOME!
By Ruth Clark of truenerds.net from Orlando, FL, USA
Incredibly fast servers, 24/7 PHONE support, and the staff are very knowledgeable and friendly. If you're going to get a reseller account anywhere, save yourself the headache, and the money, and Go with Greengeeks! I'm an ACTUAL customer of theirs and if you don't believe me, send me an email at firstname.lastname@example.org and I'll PROVE IT.
By Onuabuchi Jude of dexhost.info from PHC NG
Getting to know greengeeks has made my webhosting experience wonderful and enjoyable. Thank you for your technical support which has made me look like w supper star before my customers.
Best hosting provider value
By Michael Hamrich of cool-webdesign.com from Cleveland, Ohio
You guys are great! People, especialy consultants think of referring GoDaddy or 1to1 for hosting, There nut's you guys are much better. More then once I've had to wait days for Godaddy to fix a simple issue for a client. Sure they answered the phone in 3 rings but who cares when it takes 10 people and days to answer a question and even more to fix things. You should email your existing clients asking them to post good reviews for you at some of the hosting provider revew sites. People need to know about Green Geeks! Mike
Great Green Geeks
By Ross of traveldocsafe.com from Wollongong, NSW Australia
Big thumbs up to all the technical support guys. No matter how silly I am and no matter what pickle I get myself into, these guys always help out in a friendly, fast and supurb way.
This is GREAT!
By James Allen of http://www.jackwebhost.com/ from Nashville, TN
I have been using GreenGeeks.com for over three months now. Their service is above and beyond what you would expect from a hosting company. A good example, I needed a dedicated IP address at 1:00am in the morning they had my IP to me within 20 minutes. They answered all my questions and I have never had anyone get an attitude or be rude towards me for any reason the entire time. Other hosting companies seem annoyed half the time. GreenGeeks.com Customer Support is Amazing. Great Job!
By Lisa Ben-Aderet of Meditateinqueens.org from New York
Your tech support is amazing! Do you guys ever sleep? Thank you for always being there in a pinch!
Overall good value
By Mark Anderson of hog-cheese.com from New York, NY
This service is cheaper and no more confusing than godaddy, but requires some knowledge and user initiative about hosting. Over the course of the last year, I've had multiple contacts with customer support. Overall, they're above average and help me solve problems quickly. Using chat, they are almost always available and responsive within seconds. That's important to me. Today, George was patient and helped me solve a vexing problem.
All web hosts should aspire to be more like GreenGeeks
By Chris Langton of chrisdlangton.com from Australia
I was already so impressed by the image of this company imagine then finding that not only the owners face and commitments are pasted all over their site but they also offer multiple phone numbers and email addresses to contact them on. These days you never see a company provide ways to contact them, in the internet company world and specially in the Web Hosting space. Do I recommend Green Geeks? YES! Industry Leading Green Web Hosting, proven features, proven 99.9% uptime, and great customer service I've experienced. There is no doubt in my mind that every website should be hosted by Green Geeks and all Hosting companies should aspire to be more like them.
Excellent Customer Service
By Jacques Auguste, Jr of dontworkbehappy.com from Frankfurt, Germany
I just got through chatting with George. I had a problem most newbies probably have. George was very patient with me and took the time to look up things for me and get me back into my account so I could be up and running in no time flat. Thanks George and Thanks GreenGeeks!
By George of multiplayerversus.com from Chicago
Set up a full drupal install. Painless. Talked with customer service multiple times (my faults), and I'd have to say that they are, without a doubt, the best customer service I have ever dealt with. The package is a good deal for what it costs, but customer service is priceless. I spent months researching different hosting solutions, greengeeks was the final answer. Done.
Awesome Tech Support
By Chris Saliba of ltodoctor.com from Boulder, CO
David R. today and George yesterday rock. They helped me out big time. I'm just getting my site up and running but these guys are top notch. Hope to work with them more in the future.
David R. Tech Support
By Eddie Gullen of nashvillebrewers.com from Nashville, TN, USA
Daivd R. was extremely helpful in fixing a problem within my sites php.ini. His willingness to help someone like myself who isn't the most tech savy individual was exactly what I needed since my IT guy was unavailable today to fix my sites problem. I couldn't be happier with my service with green geeks. If this is how the rest of your technicians operate then I don't plan on switching services anytime in the near future. Thanks again for the fast response and willingness to go above and beyond for a less than knowledgeable individual such as myself.
BEST HOST EVER
By Lukas of lukashausler.com from Berling, Germany
Greengeeks has offered exclusively impeccable customer service. I don't think I've ever encountered this good customer service in the digital world. Also, apart from being quick as lightning, efficient and helpful, I always get a "Thanks and have a great day" at the end of the email, which makes me happy. The cPanel inteface is very coherent and nice to look at. Switching from my old host was relatively easy, Greengeeks did most of the work. Prices are great, I'm totally willing to pay what they're asking. I mean, first off, you are really putting zero CO2 load on the environment, which was why I changed hosts in the first place, second, their service is awesome and the price deal is great. I actually ended up paying pretty much the same as I did my old host, with the first year actually costing way less, as there was a special price offer up at the time. You can't go wrong with Greengeeks. I know this review sounds cheesy, but I really had that good an experience with them.
By far the best support i have ever experienced
By Chris of from Leonardo, NJ, USA
No one can pass GreenGeeks in support. I have been up all night fussing around with things and George has been there every step of the way. Without him i couldn't have done it! Will recommend GreenGeeks 100%!
Everything I Was Looking For
By David of daviddrayton.com from Berkeley, CA, USA
The fine people at Green Geeks have always been quick to respond to my emails, but I love how they have 24/7 chat support the most. I've always preferred chat over phone so I can make a copy for my logs, click on links, etc. I have never been disappointed by the service at Green Geeks, and recommend them to anyone.
Exceptional Technical Support
By Mike Koepke of orthopreneur.com from Chicago, IL
I have to compliment GreenGeeks Technical Support team. They are very responsive and extremely knowledgeable. I've been with the hosting service for 6 weeks now and have needed to use support 5 times for some very strange problems. They responded quickly and were able to get a few tough problem resolved within hours. My only support suggestion is that VPS tickets should go directly to Tier 2 support and bypass Tier 1.
By Michael Pasquale of bangkokfinder.com from
Very Good reponse within minutes of my request. Excellent support !
An Impresive introduction
By Mark Miller of alimargroup.org.uk from England, UK
I have only just moved to Greengeeks, and yet from the advice and quality of response to my initial query's, right through to start up the service and in particular the staff support has been nothing but excellent. If this is the standard for service in the future, then i will be ecstatic; the whole process has given me renewed confidence and a renewed outlook to increasing my business growth. Thank you Mark Miller (Alimargroup)
By Debi of justhteessentials.ca from Hamilton, ON Canada
The team @ Green Geeks goes above and beyond for tech support! Thanks guys, you rock!
By Laurence Lord of laurencelord.co.uk from London, UK
I've been looking for a really good hosting provider for years now and have tried a few. These guys obviously have really good green credentials, their features lists and pricing is really competitive and to top it all off I've just had a really good email exchange with support prior to buying anything. Fielded all my questions in a professional yet friendly and down to earth way. All the technical knowledge I needed combined with good and quick customer service. So far... so very good!
By JKT of jkt-consulting.com from Boston, MA
As I was working in the wee hours of the morning, I moved a file folder using my iPad. Didn't work. BUT, I contacted tech support, they bumped it up, and in less than an hour they correctly pointed out that the file had been renamed instead of moved. With more thought and a little sleep, I probably could have found it, but I thank GreenGeeks for their rapid response. Lost files are my nightmare and through this process I discovered the many excellent backup tools they provide!
Review of Advanced Support
By Will of iamwillpowers.com from email@example.com
Green Geeks support is excellent. They went above and beyond in fixing my site, and did it amazingly fast. What more could I ask for? Completely Satisfied.
Best Web Host Company EVER!
By Shelly Peacock of davismediagroup.net from OKC, OK
I just want to say- David, Vance, Arthur and the rest- You guys are simply amazing. I know I drive them crazy, but in the ever-increasing world of internet solutions, it is rare to find such amazing support staff. Green Host is the BEST!!!
By Gambhir of midriffinfosolution.org from haryana, ambala
In starting it looked like that green geeks are the same as others but after some time it looked like no one is better then them every thing is upto expected level thats excellent and also their chat service is awesome with their employees also including Vance Thanks GREENGEEKS
Highly experienced system engineers here
By Rodney Whitworth of shopatflyerscentral.com from Belgrave, VIc Australia
I joined on Monday after being frustrated with a two week downtime by my previous host who had said that the problem was mine. By Tuesday they had migrated my 5Gb website and fixed the problem. Since I am a Systems engineer of 30 years experience I recognise competence. Thanks geeks
Excellent Tech support
By Laurel of cool-webdesign.com from Cleveland Ohio
I can't believe how fast and knowledgeable your tech support is. Hard problems are answer right away, very hard issues are resolved in 20 minutes. The large nationally known provider we did use took up to 36 hours for one major issue and the first line tech never knew anything of use. Were going to GO all green geek an not for our Daddy if you know what I mean!
By James Trent of cbjclan.net from Barrie, Ontario Canada
I was with 1and1 for 10 years and after a very frustrating support conference I was so mad that I decided to give GreenGeeks a try, since Shopperpress premium themes suggested them and THEY ARE AWESOME !!! Support is fast and knowledgeable and they actually know what they're talking about. I am sold, these guys might be one of the best out here in cyberspace. Cheers and Ty guys !!!
By Sebastiaan Bol of sebastiaanbol.com from Riverside, CA
chat support is awesome! actually recommend you guys all the time. really love it so far! keep it up and keep getting greener and greener!
Great live chat support
By Arsen of recklesspk.com from België
I wish to thank Vance K for helping me out with my webhost to vps migration alot! :D
By Kevin Owen of psychosomatic-healing.co.nz from Rotorua. New Zealand.
A very efficient and helpful service to handle my 6 websites. Thanks.
By Michelle of writer-geek.com from Highland, IL
I have been a customer for a little over a year now and I have to say that I am very happy with everything. I always receive prompt response from sales or support and all of my needs are met in a timely manner. You guys make running my company so much easier! I love that you care about the environment and your community contributions. These two things along with your amazing service is what will keep me a customer for a very long time. Thanks for all that you do!
By amy woloszyn of gymclasssanfrancisco.com from San Francisco, CA, USA
I have dealt with greengeeks through a couple clients of mine and would highly recommend them. They are helpful, return your questions answered promptly and effectively. The price seems right too!
Very Good Support service
By Devinda Chinthaka of hostinw3.com from Sri Lanka
I used different servers past few years and i faced lots of problems with them.specially hacking issues.i waste lots of time to recover my sites.But after i transfer to Green geeks i never faced such a issue. support service also very good.I highly recommend Green geeks.I wish you will add more addons to cpanels.Like Attracta seo service. All the very best to Green Geeks
Love these guys!
By Steve of detailsofmtjoy.com from Bear, DE
I have a few sites with Green Geeks. Setting up my account, getting the sites started, transferring domains took no time at all. Their support staff are friendly, listen well, and are well spoken. They have been quick to assist, even when the mistake is mine. It takes me longer to walk to the fridge then it does them to square away my issues. I highly reccomend Green Geeks!
getting setup at GreenGeeks
By John Savage of www.wonderhouse.ca from Alliston, ON, Canada
In the short time I have been with GreenGeeks, Tech support content and response time has been excellent. I'm glad I switched over. Thanks
Moving my Site
By Kitty Mackey of twoplayfulotters.com from Portland OR
You folks have been great at communicating and moving my site from my old hosting service. Your 24/7 chat is A+, and your emails have kept me informed of the process all along the way. I'm glad I switched to you!
I LOVE GREENGEEKS!!!!
By Dorothy T of memecrafter.com from Long Island, NY, USA
As a graphic artist who builds websites for clients, knowledgeable and accessible technical support is very important. GreenGeeks support is absolutely the best!! We began hosting with GreenGeeks last year, and avidly recommend them for new client websites. Whenever I've had a question or problem, they've been quick to assist. Most recently, I tried to move a ZenCart from another host (initials "GD"). I've moved sites from other hosts before and never had a problem. However, this time I wasn't able to access my admin area. GreenGeeks support ended up downloading and re-installing the files/database for me. Everything is working perfectly now. All I can say is THANK YOU!! THANK YOU!! THANK YOU!!
The best ever!
By Bancha of from Melbourne, AUS
Hi, I am a web designer located in Melbourne I also have 3 reseller hosting accounts, one is in the US is very well known 1 in Canberra (AUS) 1 in Sydney (AUS) and I have tried so many hosting companies in the past and I had to give up in the end, because of their lack of customer service, ticket response time,the website was always down, and not reliable. I have only been with GreenGeeks for a month. I have never had any complaints about the site being down and I have to tell you they respond fast,which I never got in the past. I am so happy with what they are offering. I know about design but I don't really know about programming but since I have been with them I have less worries, so at this point I give GG 5 stars from me.
AWESOME! 5 STARS!!
By WizardOfWireless of bargaincellular.net from
The team at GreenGeeks.com are awesome. They helped me with the entire process from start to finish and whenever I had a question they were there to help. Bravo Green Geeks. Mr.WizardofWireless BARGAINCELLULAR.NET
By Andrés Londoño of indicreativos.com from Colombia
Son los mejores, el hosting es rapido, intuitivo y cuando he tenido alguna necesidad de soporte estan 24/7 y siempre me han ayudado con lo que he solicitado.
By Stacey Carlson of haywoodlodgephotography.com from Cedar Grove, WI
The techs at Green Geeks really go the extra mile to solve problems. They are always there when you need them and the aren't going by a script so many companies use. They actually trouble shoot. Thanks Green Geeks! I highly recommend you!
By Ben of gilmore-marketing.com from Chicago
Corrupt file from a FTP transfer downed one of our websites. Within under 2 hrs- the website was restored to its previous state. Awesome service. Thank You!!!
By Lance Moore of co-tain.com from Montreal, QC, Canada
I am so thankful that I have chosen GreenGeeks for my hosting needs. The customer service has been outstanding every step of the way. I am new to many areas of starting several sites and have had many issues and questions all of which GreenGeeks have been eager to help. Thank you for the oustanding support, keep up the good work.
Great Customer Service
By Girl Geek of writer-geek.com from United States
I have been using your service for over a year now after coming from a another hosting company and it is such a breath of fresh air that I don't have to deal with the hassles and bad tech support. You guys are always friendly, courteous, knowledgeable, and ready to answer my questions any time I need it. I don't feel like I am just a number in a big pool of accounts. Thanks!
By Jason of generalforumz.com from United Kingdom
I would just like to say how happy the staff at greengeeks have made me feel, the support is outstanding and fast, not to mention that the staff go that extra mile to help with any issue you may have. Although there was a small server issue just after i signed up with them which did make me think "have i made the right choice here" and i can honestly say yes! the issue was dealt with straight away and haven't had a problem since. :)
By Stacey Carlson of haywoodlodgephotography.com from Cedar Grove, WI, USA
I transferred over to Green Geeks when OLSB went out and am so glad I did. The guys on the tec end are very helpful. I can't say enough about the service. Just fabulous.
By Evelyne Martin of dollhousebrazil.net from Brazil
Since the very first time I went online (first website), back in 2009, this is the first time I'm REALLY pleased with the service I get. Not only they are green, but also provide excellent (and useful!) features AND the best Customer Service / Technical Support I've ever had (and I've tried quite a few web hosting services before...) I've been "pesting" them with some minor difficulties and questions and their response has ALWAYS been fast and actually helpful. They are the first company who has actually LISTENED to some suggestions I made. How about that? I definitely recommend! (And I'm NOT an easy-to-please customer...)
I'd buy David R. a fancy coffee.
By Zander of from
Well, I had a bunch of little questions to ask so I decided to go for the chat support. I got instant help and fast answers. Couldn't ask for more. Thank you David!
By Barbara Cowan of reiki-flow.com from Cambridge, MA
GreenGeeks techs provided excellent service for a DNS transfer and other issues on the weekend after hours. They are innovative and green, an added bonus. Web site and blog updates are informative. Thank you all for your support!
5 stars customer service hands down
By Anna of from Los Angeles, CA
I'm a little rusty with all this, it's been awhile since I have touched all this stuff. The techs you chat with on the 24/7 chat are super helpful. I've been chatting with them the past few nights and they have all been so helpful. At one point I thought all the techs were named David, but tonight I chatted with George. Whoever you speak with they will help you in any which way they can to resolve all your questions and concerns. Kudos to all of them. Thanks Green Geeks!!!
Super quick help and a plan that fit my needs
By Glenn Wilson of antiguafinehomes.com from Antigua, Guatemala
I am always impressed by the quick and friendly service from GreenGeeks. I am probably considered a more than average user with 3 websites using some pretty demanding applications. I reached the max level of my Eco service plan and was quickly helped to find a solution that was implemented in minutes! Hey bosses at GreenGeeks, if you read this be sure to give the following people a thumbs up for a job well done: Bogdan F. and Chris Racicot Cheers, Glenn Wilson
Speechless! in a POSITIVE meaning!
By aiksoon of lumositygames.org from Malaysia
The service provided by greengeeks is speechless, because I have never experience such a best service before. Speechless in term of respond time, solution, and support. Two thumbs up!!! I am from Malaysia, and have received many feedback saying that better to choose the web-hosting at Asia Pacific regional. However, I am lucky I didn't do that. I feel lucky because I chose greengeeks as my web-hosting company. Many of my friends that chose local service provider experience very bad service and respond. Some even no respond. Here in greengeeks, I never experience any bad experience. With timely support from George and Vance (support team), my problem solved within short period of time. When I raise this issue to greengeeks support team, my friend told me to expect one or two days to solve, but greengeeks give them a shock! greengeeks help me within 4 hours! Things that expect to solve with days closed in few hours! 5 stars service (if rating for 10 stars, I will choose 10 stars). Great work! Keep on! Choose greengeeks, you will never feel regret!
By kathryn brown of thelearningbuzz.com from san antonio, texas, usa
Your support team is so easy to understand and contact! I first went online last night and started a chat and again this morning. The issue was resolved by midday. Thank you for your help and "listening" to my concerns and questions. George and Galvin Rock!
By Massimiliano of bitalls.kreetz.net from Torino, TO, Italy
wow! I've had bad and absolutely negative experiences with some italian providers. When a friend of mine talks to me about GG I was really surprised how much big you are! I am really satisfied with your product and I'm trying to bring you as many people as I can! Thank you!
I Love GG :)
By Simone of generazionebio.com from Torino, ITALY
Hi, i came from a crappy experience with an italian provider.... Greengeeks is simply THE BEST!
Great assistance. Fast, smart
By jack vreeland of hamballs.com from Portland, ME USA
I needed help with a non-standard site transfer (well, for me anyway). I hit a wall that the GG team quickly leaped over and had things perfect in very fast order. Really appreciated the solid, courteous help.
By Okey Barker of go2012.biz from Wagon Mound, NM.
This is a Great place to be a reseller..Thanks Green Geeks...
By Mayte Wynn of bymayte.net from Ladson, SC
My biggest concern to have an American server was because I don't speak neither write English well. I was wrong. GreenGeeks is so amazing, that my language issues doesn't mean anything. I fell comfortable, for the first time in my 12 years as a web designer, with this people working "for me". Thank you so much. Everything is better than better. Mayte Wynn
Superior technical support
By Itua of tradefairservicesinfo.com from London, UK
The technical support provided was very forgiving of my many requests. A truly kind bunch.
By Steve Aquila of iconmatrix.com from Albuquerque, NM USA
Galvin helped ease my mind with with their flexible tiers that allow for success. Growth is sought, but not always anticipated. @iconMatrix
By Paul Larocque of www.craftedtreeproducts.com from London,Ontario,Canada
I am a new customer and have so far experienced excellent responses when I contacted your technical support. I am quite confident everything else will be the same. I very much like the way your site is laid out also.